707 Jimenez Insurance Services LLC - Eureka, California

Angela B. F. T. E. T.

Not especially welcoming from the very beginning, as you enter the office and approach the unattended desk there is a conspicuous sign stating they “refuse the right to refuse service to anyone”. This is next to a gigantic welcome sign. How unnerving. I waited so long, I pulled up a chair. What a mistake to try to get coverage over the phone for my Toyota when my hearing is impaired. They fixed it, much to my relief. I do not know why they did not listen to my words when I told them to NOT renew the truck’s insurance for now and to just renew my Toyota. For some strange reason they did the opposite and it caused me to lose income as well as the anxiety of having to drive an uninsured vehicle to take my daughter to and from school. I EMPHASIZED that I hardly drive my truck, I use my Toyota to earn income. At least it was fixed quickly.

Yesenia H.

Had a policy for years. Switched to automatic payment. I started receiving past due text messages so I called to make sure automatic payment was set up. I was told that it was and that the company sends out mass texts and to disregard those texts. I was told I wasn’t taken off their list yet. I just got a cancellation notice and I called and my policy has been cancelled since July. It is September. Now there is nothing the company can do? I talked to the owner Pamela and she took no fault whatsoever. She said that her computer program canceled tell me if I’m on automatic payment So I have been driving without a license unbeknownst to me and they take Zero responsibility. Now I’m at risk of a suspended license.

Lucy S.

Pam and her staff have the best costumer service skills!! They go above and beyond to help their clients with their needs and questions and have awesome prices for your auto insurance needs!! I’m so happy I changed my insurance company to them! I wish I would have done it sooner.

Nathan C.

They took a secons to respond and their quote was like 300 more than state farm per 6months and it had a lower deductable.

Edit - my girlfriend catalina called and was called back around 20 minutes later. I know what a deductable is, and statefarms rates were 300$ less with a 50 dollar more deductible.

Kim M.

This business is great all the way around. I believe in supporting local business and 707Jimenez is both locally owned and owned by a female entrepreneur. Impressive gal! Pamela is friendly, very personable, and goes the extra mile to handle anything that comes up with obviously many years of expertise in the business. She even deals directly with DMV which works out seamlessly with n o wait. The office is cute with a very serene feel, there is plenty of easy parking and everyone on her staff is friendly.

Larry H.

Pamela asked me what my expectations where. I told her what my expectations were and she beat them. These people are the best for insurance. I've used them for years now. Pamela rocks!

La B. S.

707 Jimenez has helped me both with my personal car insurance as well as my business insurance and i couldn’t be more pleased. They have made everything so easy and convenient when it comes to dealing with insurance. Plus they are incredibly friendly. I wish there was a way to give them more stars.

Jen R.

Can't say enough great things about 707 Jimenez Insurance! Everyone is so friendly and helpful! Always a good experience when I call or stop in. Not only did I save money by switching insurance but it's saved me time and headache as well! So much better calling and talking to the same people every time I call than with my last insurance company when it was always someone different and I had to wait on hold forever.