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Benefit & Risk Management Services - Folsom, California

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 80 Iron Point Cir #200, Folsom, CA 95630, United States.
Phone: 9164671400.
Website: brmsonline.com
Specialties: Insurance agency, Software company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 27 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of Benefit & Risk Management Services

Benefit & Risk Management Services 80 Iron Point Cir #200, Folsom, CA 95630, United States

☎️9164671400

⏰ Open Hours of Benefit & Risk Management Services

  • Monday: 6 AM–6 PM
  • Tuesday: 6 AM–6 PM
  • Wednesday: 6 AM–6 PM
  • Thursday: 6 AM–6 PM
  • Friday: 6 AM–6 PM
  • Saturday: Closed
  • Sunday: Closed

Understanding Benefit & Risk Management Services at BRMS

Benefit & Risk Management Services (BRMS), located at 80 Iron Point Cir #200, Folsom, CA 95630, United States, stands out as a comprehensive provider of insurance agency services coupled with cutting-edge software solutions. Their presence is marked not only by a strategic address but also by their commitment to accessibility and customer satisfaction.

Facilities & Accessibility

BRMS demonstrates its dedication to inclusivity with wheelchair-accessible car park and a wheelchair-accessible entrance. These features ensure that all potential clients, regardless of mobility, can easily access their services. For those with accessibility needs, this is a significant plus.

Services Overview

Offering services as both an insurance agency and a software company, BRMS caters to a diverse clientele. Their expertise spans through managing complex insurance claims to providing software solutions that streamline business processes. This dual specialization positions them uniquely in the market.

Customer Service Highlights

The customer service at BRMS appears to be a cornerstone of their reputation. With 27 reviews on Google My Business, many customers have praised the company's ability to resolve issues efficiently. One particularly touching testimonial describes a situation where a customer support specialist, Ms. Eva A., went above and beyond to assist with a patient claim, demonstrating BRMS's commitment to customer care even under challenging circumstances.

Opinions & Average Rating

The average opinion of BRMS on Google My Business is a commendable 3.6/5. While this rating suggests areas for improvement, the overall positive feedback reflects the company's strengths in service delivery and customer support. It's worth noting that not all reviews are glowing, but the constructive nature of most feedback indicates a company that values and acts upon customer input.

Contact Information & Recommendations

For those considering BRMS's services, the phone number: 9164671400 and their professional website brmsonline.com are invaluable resources. It's recommended to reach out through these channels to inquire about their specific offerings that align with your needs, whether you're looking for insurance solutions or software services.

👍 Reviews of Benefit & Risk Management Services

Benefit & Risk Management Services - Folsom, California
Natasha K.
1/5

Be careful using this company. They are overly driven by compliance and perception of risk, and this results in having priorities other than the customer. I have had more money stolen by using this FSA than I have saved

Benefit & Risk Management Services - Folsom, California
Rupi K.
5/5

I am writing this review because there isn't any one department that fields compliments. So, this is the next best thing! 🙂 I was at the end of my rope trying to figure out what the hold up was, regarding a claim for a patient. You'd have found me running in circles until Ms. Eva A. (customer support specialist) came to my aid!! I hope she answers the next time I call BRMS!!

Benefit & Risk Management Services - Folsom, California
Mary W.
5/5

I called today for help with my coverage and spoke with Mary. She was delightful and friendly, and very helpful. Rather than directing me to another contact she called them herself with me on the line and the issue was resolved quickly and easily. Thanks Mary!

Benefit & Risk Management Services - Folsom, California
Jim C.
1/5

This homophobic company's web portal won't allow me to add my husband as a covered "spouse" but instead shows an insulting error message that reads: "Your Spouse cannot have the same 'Gender' as yourself." Three problems with that:
1. He does have the same gender as me.
2. Same- sex marriage has been legal in some areas of the US for a decade.
3. We notified BRMS of this issue more than two months ago and nothing has changed.

I'm a technology professional. The fix for this issue involves at most two lines of code. The company shows no willingness to resolve the issue correctly.

Benefit & Risk Management Services - Folsom, California
JV O.
5/5

SPOKE TO DEBORAH W. WHO WAS VERY HELPFUL AND MADE SURE OUR PT WAS COVERED THANK YOU DEBORAH-ROSE

Benefit & Risk Management Services - Folsom, California
Stefanie D.
1/5

Really really frustrated with their customer service. Over hour wait times and system hangs up on you before talking.

Benefit & Risk Management Services - Folsom, California
Rosemary S.
1/5

I think the ratings with no comments and multiple stars must be being posted by either management or employees who get paid to post positive reviews.

Benefit & Risk Management Services - Folsom, California
Anthony L.
1/5

Anytime you call you can never get clear answers and they often process insurance claims incorrectly. Be prepared to waste hours and hours on hold.

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