Billy Kemp: Allstate Insurance - Southside, Alabama

Billy Kemp: Allstate Insurance is a well-known insurance agency located in Southside, AL. The agency is situated at Address: 1197 AL-77, Southside, AL 35907, United States. You can easily reach them via phone at Phone: 2564426566. Their website, Website: agents.allstate.com, provides detailed information about their services and offerings.

Billy Kemp: Allstate Insurance specializes in various types of insurance, including car and motor insurance, home insurance, life insurance, and motorcycle insurance. They also offer tenant's insurance. As an insurance company, they are committed to providing their clients with the best possible coverage and service (Specialties: Insurance agency, Car and Motor Insurance Agency, Home Insurance Agency, Insurance company, Life Insurance Agency, Motorcycle Insurance Agency, Tenant's Insurance Agency).

The agency offers several convenient features for their clients, such as online appointments and on-site services. They also have a wheelchair-accessible car park and entrance, making it easy for everyone to visit their location (Other points of interest: Online appointments, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance).

According to Google My Business, Billy Kemp: Allstate Insurance has received a total of 66 reviews, with an average rating of 4.1/5 (Opinions: This company has 66 reviews on Google My Business. Average opinion: 4.1/5.). These reviews speak to the quality of service and coverage provided by the agency.

If you are looking for reliable insurance coverage, Billy Kemp: Allstate Insurance is a great choice. Their commitment to providing a range of insurance options and convenient services makes them an excellent option for those in need of insurance. Their positive reviews and high average rating further attest to their dedication to their clients.

Reviews of Billy Kemp: Allstate Insurance

Wanda Rodriguez

5/5

Other than raising my rates at EVERY RENEWAL, I'm satisfied. I will change insurance companies every renewal if it keeps happening.

Nuu Matautia

1/5

Whoever that I talked to this morning regarding removing my car from the auto insurance needs to go back to school to have someone educate you about customer service. Rude and very unprofessional!

jeff kulavich

4/5

So far as my experience goes, I've never had to use the insurance as of yet. But I can report that the people the agents the staff everyone is friendly they're nice they do whatever they can to help you out and help you to understand something if you don't. But as far as covering claims I have never through word of mouth heard a bad review. Therefore I have nothing but praise, (and I'm not related to anyone having to do with the company itself LOL) I give them a four only because I would not feel it proper to give them a five. You can bet that if I ever have a problem with them this rating with them will drop to as close to nothing as I can rate it. Lol. If anybody ever asked me for a recommendation of this company I would say most definitely I do feel like it's reasonable price for a good coverage.
I'm a very satisfied customer named Jeff

Tim Barrett

5/5

Very nice people the rates on my homeowners was so much better than the previous my auto was about the same price but better coverage would, recommend to anyone can't go wrong at Allstate. however I've only been with them a short while we will see how it goes when I have a claim

matt womack

1/5

My grandfather of 88 had a terrible wreck and was in the hospital and we we’re trying to get ahead of the curve to get the policy moving my email is linked to his account and has given me permission prior. And all this office could do was refer me to 1800 that after two days I couldn’t get a human on phone. Then I call 2nd time and nobody can give me any info. To help or get info on what we need to do. They put me on what they thought was hold and they called me several names and tell him it’s a record line and hang up on him. This office lacks in training of what policies cover and don’t cover and just tell you call 1800 to be in Southside I’m stunned that they aren’t more personal people persons. All state and this office is extremely hard to deal with and it’s a disaster of a disappointment to my grandparents that this is how elderly veterans are treated. While we just wanted to get the ball moving for them while they were in the hospital

Huskies Matter

2/5

Customer service has been very poor as of recent time. First, the firm hiked my rate up $40 without notifying me. I then proceeded to call and ask why that might be. I was then told by the associate that I no longer had accident forgiveness, even though I had had a minor accident in the previous year which I was before told that I had it. But all of a sudden it just vanished. And my rate hikes up nearly double for just liability coverage.
Called them again today since I never had received a copy digitally or physically of my policy renewal and an associate named Amy was very rude to me and nearly refused to tell me her name. I am done with Allstate and I encourage others to leave as well. I know of many others who have also been mistreated by this firm as well.

MaO Mart

1/5

I had Car insurance with Allstate for over 6 years never had a single problem. Since I decided to include my home insurance is been mistake after mistake. I don't know how the manage to screw my policy and the payments constantly. The Customer service is not helpful at all. They are not qualify to solve a problem or to give you the satisfaction and peace you need when you have a question. They are not qualify, don't have the proper training and even come out racist at times. If you going to have Allstate just go to a different office where they have qualify people.
I absolutely do not recommend making business with this office.

Auburn Cooper

1/5

Very unprofessional and they caused a lot of turmoil(on purpose), when switching insurance companies. I specifically told them the date and time of cancelation of multiple policies and none of it was handled or terminated correctly. I Called multiple times to correct this and they still did not get it right. They Promised to call me back several times and I always, had to be the one, to call them back. You would think that, entering dates into a computer is easy and "cut and dry." This is not the case with this VERY unprofessional agency. My advice is to stay far away from this dubious agency....just call the 1-800 number and deal with the customer service representative of All-State. They will treat you better that these people.