Rick Douglas - State Farm Insurance Agent - Temecula, California

Marc Medeiros

I recently had the pleasure of visiting the State Farm office and I must say, it was an exceptional experience from start to finish. The team here goes above and beyond to provide top-notch service and ensure every client feels valued.

From the moment I walked in, I was greeted with warm smiles and a welcoming atmosphere. The staff is incredibly knowledgeable and took the time to understand my insurance needs thoroughly. They patiently answered all my questions and provided detailed explanations about the various policies and coverage options available.

What impressed me the most was their genuine commitment to finding the best solutions tailored specifically for me. They didn't just push for the most expensive options, but rather focused on what would best serve my needs and budget. It's evident that they truly care about their clients' well-being and satisfaction.

Additionally, the efficiency and professionalism displayed by the entire team are commendable. I felt confident and reassured knowing that I was in good hands. It's rare to find such a high level of customer service these days, and this State Farm office certainly sets the bar high.

I highly recommend this State Farm office to anyone in need of insurance services. Their dedication, expertise, and friendly approach make the entire process smooth and stress-free. Thank you for a fantastic experience!

Jonathan Jones

We have been with Rick Douglas State Farm for at least 35 years now. Laura Charloff has been our go to person for most of that time. I cannot say enough good things about Laura. Every time we have had a question or needed or assistance, she has aided us with the best solutions for our needs. Her friendly and 'willing to help' attitude has always been a bonus blessing. We cannot recommend her more highly! Thank you, Laura, for your many years of faithful service!

Jessica Mansch

Exceptional Service at Rick Douglas State Farm
I can't recommend Ricks’ State Farm office enough, especially Jennifer for her outstanding service. She goes above and beyond to help with every aspect of insurance, from providing valuable knowledge to offering unwavering support. Jennifer is always available to address my questions and ensures I have the best coverage options tailored to my needs. What sets her apart is not only her expertise but also her warm and friendly demeanor, making every interaction an absolute pleasure. Jennifer at State Farm is a gem, and working with her has truly been a delight.

Teresa Bleifus

In an era of ever-changing insurance needs, Laura at Rick Douglas State Farm is the best at making life easier. She is always available to answer any questions and goes the extra mile to make sure my needs are met. She has single handedly saved me thousands a year and protected my families hard earned assets.

Steve Erickson

I have been with Richard Douglas State Farm Insurance since 1986 (38)yrs. This takes us back to the business located in San Clemente and run by Rick's father. I have always been well taken care of whether it was regarding Marine, home or auto insurance. One home, four trucks, one jeep, three boats and four auto policy's in that time!
I recently had the need to call his office to request a proof of home policy be sent to my mortgage co. I was assisted by Jennifer Tulpule and was given the utmost professional help.
thanks Rick for keeping your Father's legacy alive and strong, thru the power or great employees such as Jennifer!

Diane Adams

I would like to highly commend the professionalism, kindness and knowledge provided by Ms. Susan Bailey at State Farm Insurance. We recently moved from DE
to CA and she has expediently implemented our car insurance policy with a seamless transition!
Great job Ms. Bailey!!! You are spectacular!!!

Sincerely,
Diane R Adams
James Miller
Temecula, CA

Jeff Tomaszewski

25 Years with Rick Douglas -State Farm Insurance and Laura Charloff, account representative. This office is fantastic. Not only knowledgeable and responsive, but personable. Laura "Get's it" - all these years she has worked to understand our needs and find solutions that work for us. I am very grateful - Thank you

Geoff Andreozzi

Have used State Farm for vehicle and homeowners insurance for some years now. Rick Douglas’ office has always been very professional and extremely helpful. Jennifer has been extremely helpful assisting with my claim able to complete multiple tasks while communicating with myself and others involved seamlessly.