RCU Insurance Services - Santa Rosa, California

Overview of RCU Insurance Services

If you're in search of reliable insurance solutions in Santa Rosa, California, RCU Insurance Services stands out as a notable player in the industry. Located at 1205 N Dutton Ave, Santa Rosa, CA 95401, United States, this insurance agency has been serving the community for quite some time. You can reach them directly via phone at 707-576-5120. Their website, rcuinsuranceservices.com, offers a comprehensive look into their services and offerings.

RCU Insurance Services specializes in a broad range of insurance needs, including Auto Insurance, Home Insurance, and acting as an Insurance Broker. These services are crucial for individuals and businesses seeking protection against various risks. Their expertise spans across different sectors, making them a versatile choice for all your insurance needs.

One of the key points of interest for potential clients is the accessibility of their services. RCU Insurance Services boasts a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that their services are inclusive and accessible to everyone, including those with mobility challenges.

Customer opinions on Google My Business reveal that RCU Insurance Services has garnered 9 reviews, with an average rating of 3.3/5. While this average suggests room for improvement in certain areas, it also indicates a base level of customer satisfaction. It's important to consider both the positive and negative feedback when evaluating any service provider.

For individuals or businesses looking to secure their future with reliable insurance coverage, RCU Insurance Services offers a solid foundation. Their wide array of insurance specialties means they can cater to diverse needs, from protecting your vehicle to safeguarding your home. The wheelchair accessibility features at their office also reflect their commitment to serving all members of the community.

If you're considering insurance options in Santa Rosa, exploring the services offered by RCU Insurance Services could be a beneficial step. Their dedication to accessibility and their comprehensive insurance offerings make them a compelling choice. To learn more or to contact them directly, visiting their website at rcuinsuranceservices.com is highly recommended. Here, you can find detailed information about their services, read customer reviews, and reach out to their team for personalized advice tailored to your insurance needs.

👍 Reviews of RCU Insurance Services

Nick B.

1/5

Way to go getting ahead of the insurance crisis. Our homeowners insurance was dropped and it might have been nice for RCU insurance to send us a "we're here to help" letter. Instead I called them when we received notice, two weeks and 3 phone calls later we got a "we can't help you" email at 530pm on a Friday, with 5 business days left to solve our problem, confidence shaken, sure glad we got our mortgage through RCU too 🙄

Response to the comment below: we requested RCU help us apply for FAIR, because we didn't know what else to do. We never received another phone call. Sure, we can call that a "positive response".

L

5/5

Sometimes the staff arent knowledgeable and they need to work on there staff's capabilities.
I get told several times things are not possible, or my car payments been made when it hasnt i have to call a manager and then they find it where they made an error all the time. Service is a hit or miss. The staff that do know are great and staff in the windsor branch are more welcoming than the santa rosa branch on mendocino

Kingsley W.

5/5

The first impression was met. Beyond my expectations. Very welcomeing and friendly. Thank you all for making my experience at RCU a wonderful, memorable one

Cody H.

1/5

Constant rate changes. My agent literally told me to call 1-800 GEICO if I wasn't happy.

Manny G.

1/5

Impossible to get anything corrected or get any help

Taffy K.

5/5

They make insurance easy

DESIREE H.

3/5

Janna Z.

4/5