Susanto Insurance Agency - Long Beach, California

Okay, here’s a comprehensive overview of Susanto Insurance Agency, crafted with a formal and helpful tone, suitable for a potential client:

Susanto Insurance Agency: A Reliable and Inclusive Insurance Broker

For individuals and businesses seeking a dependable and client-focused insurance solution, Susanto Insurance Agency stands as an excellent choice. Located in Long Beach, California, at 1725 E 7th St, Long Beach, CA 90813, this agency has cultivated a strong reputation as an insurance broker, dedicated to providing tailored coverage and exceptional service. Contact them directly at Phone: 8184354648, or visit their website at susantoinsurance.com to learn more.

Key Features and Services

Susanto Insurance Agency distinguishes itself through a commitment to understanding the unique needs of each client. They offer a broad range of insurance products, likely encompassing commercial and personal lines. The agency’s operational model emphasizes a personalized approach, focusing on clear communication and transparent policy explanations. Notably, Susanto Insurance Agency actively embraces diversity and inclusion, identifying itself as Asian-owned, Latino-owned, and LGBTQ+ owned. This commitment extends to their facility, which is designed to be accessible and welcoming to all, featuring on-site services, online appointments, a wheelchair-accessible car park, and a wheelchair-accessible entrance. Furthermore, they provide gender-neutral toilets and foster a LGBTQ+ friendly and transgender safe space – demonstrating a genuine dedication to inclusivity.

Accessibility and Customer Experience

Clients consistently praise the responsiveness and helpfulness of the agency’s staff. The agency operates with a system requiring appointment required, ensuring dedicated attention and allowing for thorough needs assessments. The reported customer service is exceptional, characterized by readily available personnel answering the phone and a willingness to patiently address complex questions. The agency's digital presence is also noteworthy, offering convenient online appointment scheduling. The positive feedback suggests a strong emphasis on building long-term relationships with clients.

Customer Feedback and Reputation

Susanto Insurance Agency currently boasts 32 reviews on Google My Business, with an impressive average opinion of 5/5. These reviews underscore a consistent experience of professionalism, responsiveness, and genuine care for the client’s wellbeing. It’s evident that the agency prioritizes clear communication and strives to simplify the often-complex world of insurance.

Recommended Contact Information

Address: 1725 E 7th St, Long Beach, CA 90813, United States
Phone: 8184354648
* Website: susantoinsurance.com

👍 Reviews of Susanto Insurance Agency

Francisco S.

5/5

Susanto Insurance Agency is a great business partner providing multiple policies for your business needs Their staff has been amazing communicating and explaining policy terms

Every time I have called there has been a real person answering the phone Their customer service in second to none

I am very pleased having chosen Susanto as my insurance provider

Qpaintr

5/5

Brissa was great and fast with getting a insurancy Policy for me!
I would most definitely refer this Establishment a five star company for sure...

Bea H.

5/5

Brissa was helpful, pleasant to talked to and patient with all my questions.

Miguel Z.

5/5

Richard and his associates were so polite and very helpful. I'd recommend if you are either looking for a new policy or a first timer.

Stephany S.

5/5

I’ve always stayed clear from brokers especially when they’re reaching out to me but with Angel it was a different experience. As a woman in the construction industry It is very difficult to come across genuine caring personalities like Angels. He got the job done Asap and is very consistent in his customer services skills. He was very prompt on making sure my questions and needs were taken care of. Thank you Angel! 100% recommended!

Kevin S.

5/5

I was struggling business owner and have been blessed to have Mr Susanto help me become more organized professional and successful in my trade. The hours he has put in to helping me out with tough situations of paperwork and business deals regarding the lowest insurance coverage are priceless. If you need someone who is a leader and can help you boost your company to the next level this is the company and he is the man give him a call and spread the word.

Alma P.

5/5

Richard is amazing! He helped me with all of my families life insurance.
He gave me options and gave me a better understanding of what was the best coverage for us. Recommend him for all your insurance needs.

CJ C.

5/5

I spent weeks shopping for quotes and talking to brokers but I was finally able to find a broker that understood me, wasn’t just in it for the money and was able to suit my needs. As a newcomer in the construction game, I was having a hard time understanding all of the policy jargon, but Angel was clear and able to make me understand what I needed for my business.