AAA Apple Valley Insurance and Member Services - Apple Valley, California

Address: 19201 Bear Valley Rd Ste C, Apple Valley, CA 92308, United States.
Phone: 7602474110.
Website: ace.aaa.com
Specialties: Insurance agency, Auto insurance agency, Cruise agency, Home insurance agency, Life insurance agency, Motorcycle insurance agency, Notary public, Passport photo processor, Travel agency.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 722 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of AAA Apple Valley Insurance and Member Services

☎️7602474110

⏰ Open Hours of AAA Apple Valley Insurance and Member Services

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: 9 AM–1 PM
Sunday: Closed

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👍 Reviews of AAA Apple Valley Insurance and Member Services

AAA Apple Valley Insurance and Member Services - Apple Valley, California

Kathy R.

1/5

Trying to move a classic car policy from my elderly mother to myself...she has had this car insured with AAA for YEARS...we are AAA members, as well. We are over 50 and have no driving marks and current insurance on our 4 other cars with State Farm. We have now been denied twice with the reasoning of driver to car ratio being too low?!? We have 4 other cars!!! This is INSANE! I have NEVER had such a difficult time obtaining insurance for a car that is driven 500 miles a YEAR and garage kept...Do NOT recommend for classic car insurance!!

Lindsey

5/5

I recently had the pleasure of being helped by Melissa while renewing my vehicle registration and I can't say enough good things about my experience. She was incredibly knowledgeable, patient, and genuinely dedicated to helping me resolve my issue. Every question I had was answered promptly, and her demeanor was so pleasant! She made me feel like I mattered and I wasn't just another number in line. Thank you, Melissa! AAA is lucky to have you!

Scott M.

1/5

What happened to AAA... There has been a big change in service! You used to have a dedicated agent who took care of you. You felt special because you were in the club. Now your just a numer and you get who ever answers the phone ( if you can get someone on the phone at all.) Today I tried calling my local office and the number was disconnected. Took me sometime to find the customer service 888 number then after dealing with the AI I finally got transferred. Waited 15 mins then when I finally got a hold of someone, the call was disconnected. They used to be the best value now there as bad as a broker.

Dr C. L.

1/5

I setup an insurance policy and waited for a payment and inspection link. When I didn’t receive the link I called to follow up. I was transferred more than 20 times and each employee was extremely rude. I have my house, auto and camper trailer insured here and plan to find new policies elsewhere. I made several attempts to follow up in numerous ways. It shouldn’t be this hard

grandma

1/5

Worse service 1-1/2 hr wait and still told another 45 min wait just to pay for sticker renewal and gave me form for stolen or lost license plate? Terrible Serv snd ins man Bean never returns my calls never!

Joss

5/5

I was able to receive my International Driving Permit here. It came out to $31 which included the photo fee. Everything was taken care of in about 40 minutes.

Angela G.

5/5

Jared was very helpful in replacing my stolen plates,way quicker and convenient than the DMV

Ashley P.

1/5

Impossible to get your car insurance agent to return any calls or help you.
Especially over the phone.
I call and get hung up on or transferred until it hangs up on me. So done.