Mack Insurance Agency, Inc. - Atlanta, Georgia

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Mack Insurance Agency, Inc.: A Reliable Insurance Partner

For individuals and businesses seeking comprehensive insurance solutions, Mack Insurance Agency, Inc. stands as a respected and established provider. Located at 910 Cascade Ave SW, Atlanta, GA 30311, United States, the agency offers a broad spectrum of insurance services designed to meet diverse needs. You can easily reach them by phone at 404-753-1212, or explore their offerings further at their website: mackinsuranceagcy.com.

Specializations and Services

Mack Insurance Agency specializes in a wide range of insurance categories, demonstrating their commitment to being a one-stop shop for their clients. Their core specializations include:

• Insurance Agency – Providing a centralized hub for all insurance needs.
• Auto Insurance Agency – Offering competitive rates and coverage options for vehicles.
• Commercial Agent – Supporting businesses with tailored commercial insurance policies.
• Home Insurance Agency – Protecting residences with comprehensive homeowner’s insurance.
• Life Insurance Agency – Providing financial security through life insurance products.
• Motorcycle Insurance Agency – Specializing in coverage for motorcycle enthusiasts.
• Renter’s Insurance Agency – Safeguarding personal property for renters.

Convenience and Accessibility

Mack Insurance Agency prioritizes client convenience. They offer online appointments for streamlined scheduling, and provide on-site services to assist clients directly. Recognizing the importance of inclusivity, the agency features language assistance and ensures wheelchair-accessible car parks and wheelchair-accessible entrances. Free parking lot and on-site parking further enhance the visitor experience.

Client Feedback & Reputation

Mack Insurance Agency currently boasts 47 reviews on Google My Business, reflecting a generally positive reception from its clientele. The average opinion is 3.9/5, indicating a high level of satisfaction among those who have utilized their services. The reviews consistently highlight the agency’s professionalism, helpfulness, and dedication to finding the most suitable coverage for each client’s specific situation. The emphasis on clear communication and ensuring clients fully understand their policies appears to be a key factor in their strong reputation.

Key Takeaways & Recommendation

Mack Insurance Agency, Inc. is a well-established and client-focused insurance agency located in Atlanta. Their broad range of specialties, combined with a commitment to accessibility and convenience, positions them as a valuable resource for individuals and businesses. The agency’s dedication to understanding client needs and providing clear explanations contributes to a positive experience. We strongly recommend visiting their website at mackinsuranceagcy.com to explore their offerings and schedule an appointment to discuss your insurance requirements.

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👍 Reviews of Mack Insurance Agency, Inc.

M G.

5/5

This agency was extremely professional and helpful. I’m gladly providing the maximum amount of stars because they took the time to find the best coverage for my homeowners policy and made sure I understood everything. I would highly recommend anyone to Mack Insurance Agency. Thank you for the exceptional service!

Karen H.

5/5

The Mack Insurance Agency offers great customer service! They worked with me to find the best coverage and a great price! Overall, a good experience with their team and I am very satisfied.

Dottie A.

5/5

Patrick. Is very polite and knowledgeable Great Service Thank you !

Wanda C.

5/5

I needed some insurance for my vehicle and Mack Inc.gave me a great policy during that time and I would recommend them to anyone for their services.

Shatoya H.

5/5

This is the by far THE BEST agency I've delt with sinve I've become an adult back in the early 2000's. My dad has been with this agency long before that, so rightfully so I followed suit. Mr. Mack has been able to give me better prices than the actual companies I've insured through. He makes you feel like family and It's hard to find that when most companies focus on th business alone. He shows interest in what best suits what you're looking for and he will not rest until he's foind the best deal. Just recently i was debating rather I should continue with one of the most elite companies put there (USAA), but they were unable to beat the prices I was getting with Mack Insurance. He was cheaper by over $100 a month. Whe. You have a concern, he addresses it ASAP. I'm not familiar with a 48hr response time because it's taken care of so fast your head would spin. All in all, I love working with Mack Insurance Agancy and he have lifetime customers with my family. You should definitely let him give you a quote and compare that to what you have now. Satisfaction across the board.

Shuntae C.

5/5

Mack insurance is the best insurance 🙌 ever. They will get you the BEST QUOTES 👌. I wish I could give them 10 Stars 🌟 instead of 5 stars ... Thank you guys for all that you do.. VERY SATISFIED WITH MY INSURANCE....

Dermicka V.

1/5

He don’t even deserve the one star I gave him but I had to pick one. I have been coming to Mack for over 17 years and it was always great service. But for the last couple of years he has gotten very unprofessional and lazy. He acts like he doesn’t want to deal with people. He needs to hire more help that can quote and start policies because he overwhelmed doing it by himself. He needs to do better and get his customer service back on point

E M.

1/5

I've been a customer for 2 years. Once I'm done paying on my current policy in November, I am running for the hills. By far the worst customer service I've ever dealt with. They hardly honor the times on the their door, and when you call they will place you on hold forever until you just decide to hang up. I've tried to add another vehicle on my policy TWICE! Yesterday I was left on hold for nearly 25 minutes. The time before they were suppose to call me back about a quote but never did. They lost a customer for good after that.