Insurance Center - Augusta, Georgia

High S. C.

I’ve dealt with a lot of insurance agencies over the last 20 years, and The Insurance Center is the best by far. I made the mistake of switching to another agency because I wanted to bundle everything together after picking up a commercial policy. Worst move I could have made.

All it did was cause confusion, delays, and poor communication. I couldn’t get straight answers, and my personal lines—home and auto insurance—got pushed to the side.

I’m so glad to be back with The Insurance Center. It feels like coming home.

The level of service, attention to detail, and follow-through here is unmatched. You don’t get passed around. You don’t get ignored. You get fast answers and solid coverage that actually fits your needs.

I’ve recommended this agency to several friends over the years, and I’ll keep doing it. If you're looking for reliable, local, no-nonsense insurance for your home and auto, The Insurance Center is where you want to be.

You won’t regret it.

Kara K.

I had an amazing experience with Amy Pannenbacker! She provided prompt responses to all my questions and delivered excellent customer service that truly stood out. Thanks to her expertise, we were able to save significantly on our premiums and ended up transferring all our insurance policies—home, auto, and more—to The Insurance Center. Highly recommend Amy and staff for anyone looking for top-notch service and great savings!

romita S. (.

I had an amazing experience working with Amy pannenbaker for our home and auto insurance. She was incredibly thorough, ensuring we got the best possible rate while covering all our needs. Her communication was top-notch—she responded quickly, checked in with us throughout the process, and even followed up afterward to make sure we received our insurance cards and that everything was in place. The entire process was smooth and stress-free, thanks to her professionalism and dedication. I highly recommend her to anyone looking for a great insurance deal with outstanding customer service!

Branden P.

Diane was super super nice and made me feel really comfortable. Her attitude was awesome and she was extremely patient with me. She is a great representative. I would definitely recommend her to my friends, neighbors and family members.

Tiffany L.

I’ve worked with the Insurance Center for around 20 years. They’ve gone above and beyond to keep
up with competitive pricing for our home and auto. I’ve worked with Cheyenne for the past couple of years. She is easy to get a hold of and provides quick responses/feedback! Even during hurricane Helene, she was quick to answer my questions and point me in the right direction.

Grace T.

I love being able to call and speak to someone directly whenever I have a question about my insurance. There is no text chat or automated line that goes on forever. They are great at shopping around for you for the best price Insurance. Peyton is awesome!

Fykemia B.

I had a fantastic experience with The Insurance Center. Dianne Gordon and her team was incredibly helpful and knowledgeable, making the process of getting insurance smooth and stress-free. They provided me with great coverage options at competitive rates. I highly recommend them for anyone looking for reliable home insurance!

Darshak P.

I worked with them from last 1 year and really happy with their customer service support before and after buying the policy. Happy to help us for finding a good quote and always available. My agent Peyton Logan and she is always available and ready to help.