Trey Rhodes - State Farm Insurance Agent - Carrollton, Georgia

Rocky E.

Update #2 - Despite them quickly reaching out to this negative review, Trey Rhodes still hasn’t contacted me. He must be on vacation. Going on 3 weeks for a simple hit and run. Worst State Farm crew ever.

Never felt more helpless. These people are lazy and are not trying to help anyone. Apparently, it’s my job to go get the police report and send it to them, because a 3rd party does it, and they have zero communication with them. Been waiting over 2 weeks. Police station says no one has reached out to them.

Sucks I have a broken window for two weeks in January and stuck with the worst insurance company.

Update: Two days later and still nothing new. Going on 16 days with a broken window from a hit and run. State Farm is waiting because they are hoping the police find the person involved in this hit and run. Unfortunately, that makes me the victim as I have to wait for this greedy insurance company to take any action.

Also, be warned.
You are not getting Trey Rhodes.
You are getting his assistants.
I’ve yet to speak to Trey once, despite requesting to speak directly to him several days ago.

Get a different Agent.

Rocky E.

Do not use Trey Rhodes. He is the rudest Agent you will ever meet. I have an audio recording of him telling me he’s not going to get the police report from my car accident, that it’s my job, not his. This Is an insurance agent saying this. Been 3 weeks since the accident, absolutely no movement. He’s stalling so he doesn’t have to pay.

Donald

These guys are the best
Lorrie ^ Brandy are always on the job,, always on point,, the whole staff is very knowledgeable of wat ever one needs to kno about any aspects of coverage. I very fortunate to have found these guys
Lucky me,,, they make it a point to see if am all taken care of.

Kendall C.

Joshua Davis is the best! He genuinely wanted to get us the best coverage that fit our budget. He is patient, hard working, and I would recommend him to anyone! And did I mention, we are now saving money with better coverage than we had before!

Angie B.

Trey is a fantastic agent, and his team will take good care of all of your insurance needs!

Dustin P.

10 out of 10 customer service, Brandi was really big help with helping me get answers to my questions after my accident!

Chris P.

Trey Rhodes State Farm is definitely the insurance agency you want to go to if you live in Georgia! I worked with Taylor Malenfant. He was able to help save me more money on my auto and homeowner insurance and provide better coverage! Not only did he help with my insurance needs, but he also is a licensed investment professional who was able to help me better understand the investments I had in my retirement account and the current market trends. Great guy!

Holly H.

From the moment I swapped my homeowners insurance over to when I've added vehicles to my policy, Taylor has been with me each step of the way. Very professional and timely. He really makes you feel comfortable when it comes to insurance and explains everything. Also, I was quoted by many other insurance agencies in the West Ga area. Only State Farm had the best ones. State Farm is who I would want to have my back if/when the time comes. Thanks Taylor and State Farm!