Summit Hut - Tucson, Arizona

Steve K.

I wanted to share my amazing experience buying boots the other day. I went to buy another pair of boots at Summit Hut on Speedway and this young man named Abel asked if I needed help. He was so patient and knowledgeable! He took time to measure my feet and suggested the perfect boots for me to try. He even brought out three different pairs and encouraged me to walk around the store to see how they felt. It reminded me of when I used to go shoe shopping with my mom when I was younger. Thanks to Abel, I'll definitely be returning to buy my next pair of boots. I really hope he's still there because I trust that he'll help me find the right boots. It's rare to find such hard-working and helpful employees like him. Thanks again to Abel for his exceptional service!

Victor G.

Service was good if not a little too much bugging me but over all place is clean and staff is nice. I took off a star because they have a no return policy for rock climbing harnesses. I understand that too a point but sometimes you don't know if something is right unless you wear it for a minute. Maybe it's a safety thing idk. But felt it was bad customer service.

Jeff Z.

I had an amazing experience at Summit Hut getting all of the camping supplies that I needed! Ash was super amazing - he was very patient with me, and showed me how to set up all of the gear. Would definitely come back to this place and shop again!
- Written by Michelle

Daniel G.

Excellent customer service!! Great prices and products!! Huge thank you to Jack in e commerce!! You're a Rockstar!! This company goes above and beyond in order to help their customers. 10 stars +!!!

Kristopher S.

Recently we tried to buy online a rock climbing guidebook for Tucson but when it was out of stock a staff member graciously offered his own copy of the book to use. While in the store we quickly discovered this place was filled of awesome gear and a fair amount of local stuff (tucson) you would not typically see at a REI or MEC. Anyways, I just thought it was awesome that someone would willing to offer that to someome as far away from another country, no questions asked. If you can, visit the store!

Donna L.

I can’t remember the last time I experienced real customer service. If you need expert guidance with sports equipment and gear Summit Hut is the best choice in Tucson.

Sam R.

The staff here is amazing. My journey to Summit Hut was for a prized pair of Lowa Hiking Boots 🥾 The British sales lady did careful foot sizing checks, and then asked me to try the boots on.

After I bought my boots, the helpful lady found some SuperFeet insoles for me. We had to make sure to find one that matched my foot arch. She even trimmed the SuperFeet for me. Her service was really above and beyond.

The quality of the service and the hiking boots/insoles were top notch. My feet feel great, and each step is like a leap. I'm able to walk many miles without foot pain.

These Lowa Hiking Boots last years. In fact, i came all the way from the Philippines just to buy these boots in-person. The excellent service made my visit even more memorable.

Julie E.

I’ve had the pleasure of meeting so many supportive people at Summit Hut lately. Thank you all for your positivity and encouragement. Dmitri 🐕 says hello to everyone: Troy, Dave, Jack, Jordan, Yamato, Abel, Wes, Lauren, and the rest of the staff I’ve yet to meet.