Brown & Brown Insurance of Arizona - Phoenix, Arizona

Carly D

I have been working with Mitchell McNamara for about three years on two home insurance polices and my vehicle.
He has been the most responsive individual I have ever had the opportunity to work with! He makes insurance easy and fast! I needed a change in my policy, bam! It’s done same day!
I feel super lucky to have super a reliable person in my corner.

Brandy Walker

Bari with Brown & Brown Insurance of Arizona far exceeded my expectations. My expectations are extremely difficult to meet, let alone exceed. She followed up at the perfect times. She showed up at scheduled meetings. She was extremely knowledgeable and insightful. I felt like she truly fought for our company so that we could do business. She and the entire team have always been there when I've needed them. Lupe & Kathleen have provided me with countless resources at no additional cost. Other insurance companies nickle and dime you at every turn. I can not begin to express my gratitude and trust I now have in them. I look forward to many years to come. Thank You!!!!!!

Michelle Hoover

Brown & Brown has been great. If I could do 100 stars for Bari, I would. She has followed through on everything she said she would and has left no stone untouched. Excellent customer service from her every time and absolutely no comparison to my past 2 experiences. Great job!!

LaShownda Watkins

Sharon Bowman has always been professional and quick to respond to any questions or concerns that I have had. She has never left me with uncertainty when it came to getting a problem resolved, I am glad to know that B & B Insurance have great people on their team. Overall I have had nothing but great experience with them.

Yvonne Matejka

Outstanding service! I called Analise Zaremba afterhours to get a plan for for one of my clients who's home is closing in a couple days. No providers could help due to a past leak, but Analise was able to find us a homeowners policy with great coverage right away. My client was extremely impressed and this is why I highly recommend Brown & Brown. Thank you for the elevated service and care Analise!

Ryan Windsor

Had the pleasure of working with Kelsey to get quoted for some complicated insurance requests that other companies had difficulty with. Kelsey went above and beyond to make my experience a fantastic one. She was prompt, efficient, and extremely courteous. I definitely recommend giving her a call or email. Definitely a 5 star experience.

A-ARon (Calranos)

2019 - Commercial Contractor here - I've hired/fired my insurance broker/company EVERY YEAR since I started this company. Right up until I met Kelsey Newman with Brown & Brown Insurance of Arizona. She's Johnny on the spot EVERY time we need her. She's turned one of the most stressful and fearful parts of contracting into something I can ALMOST ignore.

I am eternally grateful for her above and beyond drive to do right by her clients, and if you give her a chance, I'm positive she'll shine for you too.

Update 2021 - Jesse Branes-Coults is one of the best pro-active insurance agents I've ever encountered, and she's dealt with difficult conversations/escalations, and an increasingly complicated portfolio of insurance needs seamlessly and without us needing to ask her (she handles things on time before they expire/become issues).

If you are a small business, you need to be here with Brown & Brown Insurance or you're going to have problems.

Jackie Jones

GREAT CUSTOMER SERVICE! I recently had to contact Kristi, our account executive, to assist me with a time sensitive business request for my employer. She handled my request immediately and completely, saving me time and satisfying the 3rd party requests. I like to do business with a company that not only "has your back" but also one who goes above and beyond to help their clients. It was one phone call to Kristi and the job was done! Thank you!!