Downey Insurance Group - Marlborough, Massachusetts

Address: 190 E Main St, Marlborough, MA 01752, United States.
Phone: 5084850130.
Website: downeyinsurance.com
Specialties: Insurance agency, Auto insurance agency, Commercial agent, Financial planner, Health insurance agency, Home insurance agency, Life insurance agency, Motorcycle insurance agency.
Other points of interest: Online appointments, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Gender-neutral toilets, LGBTQ+ friendly, Transgender safe space.
Opinions: This company has 37 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of Downey Insurance Group

Downey Insurance Group 190 E Main St, Marlborough, MA 01752, United States

☎️5084850130

⏰ Open Hours of Downey Insurance Group

Monday: 8:30 am–5 pm
Tuesday: 8:30 am–5 pm
Wednesday: 8:30 am–5 pm
Thursday: 8:30 am–5 pm
Friday: 8:30 am–5 pm
Saturday: Closed
Sunday: Closed

Downey Insurance Group: A Comprehensive Overview

Downey Insurance Group stands as a reputable and established insurance agency located in Marlborough, Massachusetts. Situated at 190 E Main St, Marlborough, MA 01752, United States, the company has consistently provided a wide array of insurance solutions to individuals and businesses within the region and beyond. With a dedicated team and a commitment to client satisfaction, Downey Insurance Group has earned a strong reputation for its knowledgeable advisors and personalized service.

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Contact Information and Website

Potential clients can easily connect with Downey Insurance Group through several channels. The primary phone number is 508-485-0130. For more detailed information about their services, insurance products, and company values, visitors can explore their official website at downeyinsurance.com. The website offers a user-friendly platform for browsing insurance options and scheduling online appointments.

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Specialties and Services Offered

Downey Insurance Group distinguishes itself through its comprehensive range of insurance offerings. They cater to a diverse clientele with expertise in the following areas:

Insurance Agency: A core service providing access to various insurance carriers and plans.

Auto Insurance Agency: Offering a variety of auto insurance policies to suit different needs and driving histories.

Commercial Agent: Specializing in insurance solutions for businesses of all sizes, covering property, liability, and workers' compensation.

Financial Planner: Providing financial planning services alongside insurance advice, helping clients achieve their long-term financial goals.

Health Insurance Agency: Assisting individuals and families in selecting affordable and comprehensive health insurance plans.

Home Insurance Agency: Offering comprehensive home insurance policies to protect residential properties from various risks.

Life Insurance Agency: Providing life insurance solutions to ensure financial security for loved ones.

Motorcycle Insurance Agency: Catering to motorcycle enthusiasts with specialized insurance coverage.

Beyond these core specialties, Downey Insurance Group strives to be a one-stop shop for all insurance needs, demonstrating their flexibility and adaptability to the changing requirements of their clients.

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Accessibility and Amenities

Downey Insurance Group is committed to providing an inclusive and accessible environment for all. The office is equipped with several features designed to accommodate individuals with disabilities, including:

Online Appointments: Offering the convenience of scheduling appointments remotely.

On-site Services: Providing in-person consultations and assistance.

Wheelchair-Accessible Car Park: Ensuring easy access for individuals using wheelchairs.

Wheelchair-Accessible Entrance: Facilitating seamless entry into the building.

Wheelchair-Accessible Seating: Providing designated seating areas for individuals using wheelchairs.

Wheelchair-Accessible Toilet: Offering accessible restroom facilities.

Gender-Neutral Toilets: Providing inclusive restroom options.

LGBTQ+ Friendly: Creating a welcoming and supportive environment for the LGBTQ+ community.

Transgender Safe Space: Demonstrating a commitment to inclusivity and safety for transgender individuals.

These amenities reflect Downey Insurance Groupâs dedication to providing exceptional service to everyone.

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Client Feedback and Reputation

Downey Insurance Group has garnered positive feedback from its clients, as evidenced by its 37 reviews on Google My Business. The average opinion is 3.9 out of 5, indicating a generally satisfied customer base. While specific details of the reviews are unavailable, the overall sentiment suggests a strong focus on client service, clear communication, and effective problem-solving. Itâs clear that employees like Krystalie exemplify the companyâs commitment to attentive and knowledgeable support, as noted in a recent positive review highlighting her patience and ability to find tailored solutions. This dedication to personalized attention appears to be a recurring theme, fostering trust and loyalty among its clientele. The consistent positive feedback points to a business that prioritizes its client relationships and strives to exceed expectations.

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Conclusion

Downey Insurance Group presents itself as a trusted and well-equipped insurance agency dedicated to providing comprehensive insurance solutions and exceptional customer service. Located in Marlborough, MA, with convenient online and in-person access, the company caters to a wide range of needs, from individual life and health insurance to commercial and property coverage. Their commitment to accessibility and inclusivity further enhances their appeal, making them a reliable partner for individuals and businesses seeking reliable and supportive insurance advice. The positive client feedback reinforces the idea that Downey Insurance Group is more than just an insurance provider; they are a dedicated team committed to building lasting relationships based on trust and expertise.

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👍 Reviews of Downey Insurance Group

Downey Insurance Group - Marlborough, Massachusetts

Kristina H.

5/5

I recently had a fantastic experience with Krystalie. She was incredibly patient and attentive as she helped me navigate a complex issue with my account. She explained everything clearly and found a solution that perfectly addressed my needs. Her positive attitude and willingness to go the extra mile really stood out, and I am very grateful for her assistance. She is definitely a great asset to Downey Insurance for sure.

Jason K.

5/5

Downey saved the day! They nailed the dealership to the wall to obtain my Title from a New Jersey purchase so I could register my car in Mass! Been with Downey for many years now, transferring from Murphy, who were never there when I needed assistance. Just spoke with Brenda, who has been there for 24 years. She's so nice and helpful! (Thanks, Brenda - it was an absolute pleasure speaking with you!) People, these guys are just awesome. They'll be there for you when you need them. I'm now living 60 miles from Marlborough, but Downey is still my agent. When I have the best, why would I find another agent, even if they're closer to my home? Customer for life. Thanks guys! J

nevaeh C.

5/5

I am from the Worcester area, first let me say how empresses was! I worked with Krystalie on my home and auto insurance. She was absolutely fantastic! I have no words! She was polite, patient, and kind. I couldn’t have asked for a better experience! She helped me find exactly what I was looking for! So, thank you krystalie! I hope this message makes it back to you! You’re doing such a great job!! 🙂

Susie C.

1/5

I would not work with them ever again. They were my agency since 2005 and if you don't need any assistance, they are great. But if you find you need any kind of help - small or large - you can't get someone to return your calls for over 5 months and then they email you that your insurance is canceled. Buyer beware!

David M.

5/5

My family and I have been customers of Downey Insurance for nine years, and we're constantly impressed with the levels of service and attention we receive. Elizabeth and the rest of the Downey team have worked to set us up with the right amount of coverage at the right price, tailoring our insurance package to our needs. Recently, Elizabeth helped to turn around proof of insurance on a new policy for us in the same day. The Downey team communicates clearly, quickly, professionally, and in a very courteous manner.

Lisa D.

5/5

Judy Bearfield is a true asset to the Downey Agency. Helpful, accessible, knowledgeable, solves issues & is a joy to work with. We are fortunate to have Judy as our contact at Downey Ins. Thank you for everything you do. We appreciate you very much.

Brianna M.

5/5

Downey Insurance is absolutely phenomenal. Who can say they love interacting with their insurance representative? I can! Kimberly, along with all of the employees at Downey, are caring and attentive. You do not feel like a number and you are seen as an individual there, which is rare in this rushed world. I would recommend Downey Insurance to anyone, without reservation; it has been a pleasure conducting business with them and I will continue to use and trust them.

Sean C.

5/5

Very friendly staff. Knew exactly what I needed for coverages for both business and homeowners insurance policies. Easy to work with and I felt like I was important to them. The owner (Charlie) was actually the person that I sat down with and discussed my needs. Very pleased with the service and the experience.