AAA Franklin - Franklin, Massachusetts

Address: 85 Franklin Village Drive #14, Franklin, MA 02038.
Phone: 5085289300.
Website: branches.northeast.aaa.com
Specialties: Insurance agency, Travel agency.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Appointment required.
Opinions: This company has 245 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of AAA Franklin

AAA Franklin 85 Franklin Village Drive #14, Franklin, MA 02038

☎️5085289300

⏰ Open Hours of AAA Franklin

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: 9 AM–1 PM
Sunday: Closed

AAA Franklin

Address: 85 Franklin Village Drive #14, Franklin, MA 02038.

Phone: 5085289300.

Website: branches.northeast.aaa.com.

Specialties:

Insurance agency
Travel agency

Other points of interest:

Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Appointment required

Opinions:

This company has 245 reviews on Google My Business.

Average opinion:

4.4/5.

AAA Franklin is a well-established insurance and travel agency located at 85 Franklin Village Drive #14, Franklin, MA 02038. The company offers a range of services, including insurance agency and travel agency. The office is wheelchair accessible, making it convenient for customers with mobility needs.

One of the standout features of AAA Franklin is its staff. Reviewers rave about the helpfulness and kindness of employees, particularly Joy, who was praised for her knowledge and patience.

Customers appreciate the convenience of having services available onsite, including appointment scheduling. This allows customers to plan their visits in advance, making the process more efficient.

The office is easily accessible via phone at 5085289300 or online through the company's website.

Overall, AAA Franklin has received overwhelmingly positive reviews, with an average rating of 4.4/5 on Google My Business. This suggests that the company is committed to providing excellent service and support to its customers.

Based on the opinions and reviews, it appears that AAA Franklin is a reliable and trustworthy choice for insurance and travel needs. Customers can expect friendly and knowledgeable staff, convenient services, and a welcoming atmosphere.

👍 Reviews of AAA Franklin

Colleen K. T.

5/5

Just went in today for the first time ever. Had an appointment to renew my license and chose to get the REAL ID. First person to help was a male trainee who was very helpful and polite. Walked us through everything and corrected a few things that were in error. We waited a short while and were then helped by Joy. She lives up to her name! What a lovely, kind and thoughtful person she is. Made the process so much easier and was very knowledgeable about everything. SO much better than the RMV. Thank you Joy for all your kindness and help and also the trainee. God bless you both!

Ana R.

5/5

I came in today for RMV services as I had booked an online appointment. Although today didn’t go as planned I would really like to thank Joy for all her help and support through the process she was courteous took me in earlier as there was no one else there, and I was out well within 15-20 minutes. I did speak to a gentlemen towards the back also very nice and kind to let them know what a great asset they have in Joy! Thank you so much again!

Robert A.

4/5

Going to AAA in Franklin MA for 15+ years, and have always been helped very well even as their services and responsibilities have expanded, especially now they do many of the services that are usually done at MA RMV. It’s always best to call ahead, and schedule an appointment for certain actions. It’s far better than waiting at RMV. I’ve had good service at most AAA offices and Franklin has always been a comfortable place to do business.

Mathew

2/5

Haven't been to the branch in years, but been trying to get a new car battery for four days now. Every time I call in the morning they say its available till 9 pm, I call when I get out of work at 430 and I'm told its not available. Service has tremendously dropped off with aaa that's for sure

Nick J.

1/5

I don't know what the heck happened to AAA. It seems as if they have just turned into another branch of the rmv. Most of workers they have there seem like they just came off working at the rmv. No personality and very rude and disrespectful.

If I understand this correctly, we are paying for this service and this is how we are treated. This is not the AAA that I know of a few short years ago. Maybe this is the trend for most of the companies in the customer service field. Absolute disgrace!

DO BETTER AAA!

Zuleyka R.

5/5

I went here to renew my license. I made an appointment online and they took me right away! I was in and out in less than 15 minutes. Everyone was kind and welcoming.

Kelly A.

4/5

I wanted to get an appointment for renewal of car registration, but I couldn't get an appointment till either 10/23 or 10/30. I needed it for this week. Ended up on the phone with RMV for 2hrs. It's great that they do RMV things, but getting checked in can be a long wait here also

Verne T.

1/5

I went in to talk about doing a trip. They had a line up to the door all for registration needs.
For the regular AAA to renew by no or discuss a trip. I just turned around and went home. I tried to call and they were too busy to answer. They are no longer AAAA I guess just an extension of the registry.