Lucent Health - Nashville, Tennessee

Address: 424 Church St #2300, Nashville, TN 37219.
Phone: 8558870855.
Website: lucenthealth.com.
Specialties: Corporate office.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 84 reviews on Google My Business.
Average opinion: 3/5.

Location of Lucent Health

8558870855

Lucent Health is a corporation based in Nashville, Tennessee. You can find them at Address: 424 Church St #2300, Nashville, TN 37219, or give them a call at Phone: 8558870

Reviews of Lucent Health

Eric Mitchell

5/5

This healthcare provider has consistently exceeded my expectations. The staff's commitment to high-quality care is evident in every interaction. They take the time to listen and understand my needs, creating a supportive and positive environment. Their expertise and dedication have significantly contributed to my well-being, making me feel secure in their care.

Lisa Diehl (Leetie)

1/5

Worst Insurance Company EVER! Our company has Cigna and Lucent Health is a 3rd party and then we have to contact Narus Health to find out answers to any questions but the people who answer the phone are not qualified to answer the questions. They just take your name and say someone will get back to you within 48 hours. C0-Associates have complained that nobody gets back to you. I do NOT recommend this company, any of the 3, as your Health Insurance Carrier. I really hope our company realizes the mistake they made when getting this insurance as our carriers and gets someone new for the upcoming year. It is so frustrating to be waiting on a medication to help you but you must wait for people to call you back. And why are there so many companies involved in this? Cigna, Lucent, Narus Horrible customer service from all 3!

Jeffrey Anderson

5/5

Visiting this healthcare facility has always been a pleasant experience for me. The staff's friendliness and dedication to patient care stand out. They ensure that all my healthcare needs are met efficiently and with great compassion. Knowing that I am in capable and caring hands gives me peace of mind every time.

xxx xxx

1/5

I can almost guarantee the 5 star reviews on here are from employees trying to hide the 1 star reviews. This company is terrible. We have had nothing but issues. When you go to the dr and hand them your insurance card and they look at you funny, you know there's going to be problems. We were told there was no out of network and we would have no issues using their insurance, but there may be instances the dr office may need to call the number on the card. My health network near me WILL NOT accept it. The office said it was due to their policies but the nurse told us that their company was nothing but trouble. They take forever to pay and want to try and negotiate as close to $0 as possible. Our company has over 300 employees and we learned our lesson. We're already switching again. If your company is considering Lucent or Narus, RUN!

Charles Miller

5/5

The care I receive at this healthcare facility is second to none. The staff is always attentive, ensuring my concerns are addressed promptly and thoroughly. Their genuine compassion and professionalism make a huge difference in my healthcare experience. It's reassuring to know that my health is their top priority, and I always leave feeling confident in the care I've received.

Gertrude Harmon

5/5

Lucent Health has been a lifesaver. When I had a query concerning my benefits, my coordinator was quick to respond and very polite too. She made things simple to understand. Highly recommend!

Ty Fryer

5/5

I've been impressed by how this provider goes the extra mile to ensure their customers are well taken care of. It's clear they genuinely care about their client's well-being. Dealing with insurance can be daunting, but this company makes it easy. They're transparent, reliable, and always willing to explain things in a way that's easy to understand. I've had nothing but positive interactions with them. They've earned my trust and loyalty with their exceptional service and commitment to their customers.

Kennedy Alexander

5/5

Lucent Health and Narus Health have been invaluable to me and my company. Not only has Lucent saved us lots of money, but the Narus care management team also helped us understand our deductibles and co-pays and answer any complicated questions. Their data transparency is unlike any other healthcare company I’ve ever worked with.