Avidia Bank Corporate HQ - Hudson, Massachusetts

Avidia Bank Corporate Headquarters: A Comprehensive Overview

For individuals and businesses seeking a reliable and established financial institution, Avidia Bank presents a compelling option. The corporate headquarters, located at 42 Main St, Hudson, MA 01749, United States, serves as the central hub for the bank's operations. Accessible via telephone at 9785622222 and further detailed on their website at avidiabank.com, Avidia Bank offers a range of services tailored to meet diverse financial needs.

Specialties and Services

Avidia Bank specializes in providing comprehensive banking and mortgage lending services. They distinguish themselves through a commitment to personalized customer service and a strong local presence. Specifically, their offerings include:

• Commercial Banking: Supporting businesses with various financial products and services, including business accounts, lines of credit, and treasury management solutions.
• Retail Banking: Providing convenient access to personal banking services such as checking and savings accounts, debit cards, and online banking.
• Mortgage Lending: Assisting customers with financing their home purchases or refinancing existing mortgages. They pride themselves on competitive rates and a streamlined application process.
• Wealth Management: Offering investment and retirement planning services to help clients achieve their financial goals.

Location and Accessibility

The Avidia Bank Corporate HQ in Hudson, Massachusetts, is strategically located to serve both local and regional clients. The facility itself is designed with accessibility in mind, featuring:

• Drive-through service for convenient transactions.
• A wheelchair-accessible car park ensuring ease of access for all visitors.
• A wheelchair-accessible entrance promoting inclusivity and comfort.

The address provides clear directions and ample parking. The surrounding area offers various amenities, including restaurants and shops, making it a convenient location for both employees and customers.

Customer Feedback and Reputation

Avidia Bank maintains an active presence on Google My Business, where it has garnered 21 reviews. The average opinion is 3.3/5, indicating a mixed customer experience. While some customers praise the bank's friendly staff and efficient service, others have expressed concerns regarding specific processes or response times. It's recommended to review the individual reviews on the Google My Business page to gain a more nuanced understanding of customer sentiment. However, the bank consistently strives to address customer feedback and improve its service offerings.

Additional Points of Interest

Beyond the core banking services, Avidia Bank offers several additional points of interest that contribute to its overall value proposition. These include:

• Digital Banking Platform: A robust online and mobile banking platform providing convenient access to account information and transaction management.
• Community Involvement: Active participation in local community events and charitable organizations, demonstrating a commitment to social responsibility.
• Dedicated Customer Support: A team of experienced customer support representatives available to assist with inquiries and resolve issues.

Contact Information and Website

To get in touch with Avidia Bank, you can utilize the following resources:

• Phone: 9785622222
• Website: avidiabank.com
• Address: 42 Main St, Hudson, MA 01749, United States

The website provides detailed information about the bank's services, products, and history. It’s also a valuable resource for accessing online banking tools and contacting customer support. The bank's commitment to transparency and accessibility is evident through its readily available contact information and user-friendly website.

In conclusion, Avidia Bank, with its corporate headquarters in Hudson, Massachusetts, represents a solid choice for individuals and businesses seeking dependable banking and mortgage solutions. Their focus on customer service, accessibility, and community involvement positions them as a valuable asset to the local economy. Further research into individual services and customer reviews is encouraged prior to making any financial decisions. The strategic location and readily available online resources make it easy to explore the bank’s offerings and initiate contact.

👍 Reviews of Avidia Bank Corporate HQ

Gabrielle.Babette

1/5

I took down my first review because they reasoned with me. But their mobile app never updated to what I had available or actually had in my account. And pending transactions wouldn’t go through for weeks. Leaving me overdrafting my account.

Now I’m extremely broke!! Living off of hotdogs and bread to make it by until I get my paycheck. So I haven’t been putting money in my account. And what do they do? Use up my last $6 on inactive charges. Well I was gonna use that money to buy some lunch instead of going hungry but thanks for taking what I had left. HATE THIS BANK!! Nothing but problems!

Michael G.

1/5

I'm trying to access my Avidia Health HSA and it's a nightmare. There's no way to contact customer service and get access. I just want to get my money out of Avidia Bank, I don't feel secure having my money somewhere I can't reliably access it.

Carol N.

5/5

Kudos to Judi Scott, the universal banker at Avidia Bank's Shrewsbury branch, for her friendliness, professionalism and assistance during the process of my applying for an Avidia Bank credit card. She made the experience simple and fast. Thank you to Judi and the Shrewsbury branch!

Eileen F.

5/5

At the closing of my home Avidia went above and beyond to help me with my Avidia account, even though I was in another state. What could have been a stressful day quickly turned around. I cannot express my gratitude enough for getting the job done.

sheila K. (.

5/5

Excellent service 👍 pleasent tellers rotten parking. What the bank lacks in parking, it makes up for in their jobs. Always a hello and goodbye, and thank you for your help. They have many, many, branches in and out of Hudson, ma.

Fabio F.

5/5

I was very well attended when I was at the branch that is in the financial center in Hudson, by Jacqelyn that even though I am not an account holder, she served me very well, with kindness and with a lot of humor.

M L.

1/5

Support people dont know how to limit sharing with nonaffiliates. Their documentation says you can restrict it online, but there is no way to do it. Their document also says call the #800. I called in and the support people dont know how to restrict nonaffiliates. Support people investigated how to restrict access. When they came back, they said they restricted access for a memo on my account. I cannot see it, so cannot verify it.

colt M.

4/5

I was going through my day yesterday and was having a rough one .. went to do banking and my day changed with the help and support I received from the staff - love my bank !
It would be 5 stars but I am holding out for new candy and coffee for the fifth !! Just kidding-( not really 😁) btw it’s washington st Bank - hudson South ...