Goodrich & Watson Insurers, Inc. - Newport News, Virginia

Jeremy Z.

Lisa Johnson is hands down the best insurance agent I’ve worked with. She’s knowledgeable, responsive, and genuinely cares about her clients. Lisa made the entire process smooth and stress-free, answering all my questions with patience and clarity. I truly appreciate her professionalism and dedication. Highly recommend her to anyone looking for top-tier service!

Leola M.

I contacted Goodrich and Watson Insurers for help in obtaining insurance for a fundraiser for my non-profit. Pamela Graves could not have more courteous and helpful. She worked with me in completing the application, was more than willing to answer all of my questions. I appreciate the professionalism shown to me and look forward to working with her again.

Sandra W.

I knew Pam from a previos insurance company, she was good for us there. We were out of the country when I received an email stating we needed flood and liability insurance on the property we were due to close on once we returned home. I called Pamela Graves, she was no longer with the company, but had gone to Goodrich and Watson Insurers, and she took care to get us the insurance we needed. She went through quite a bit with phone calls and emails, but she got us done. I really appreciated Goodrich and Watson Insurers. Thank you Pam.

Heather B.

Absolutely LOVE this firm. I've been with them for years and Ryan Palmer consistently goes above and beyond to get me the best rates. I've even referred friends/family to him. He makes it super easy to get the best policy available and is always pleasant to talk to. Thank you Ryan at Goodrich & Watson!

Maureen M.

Lisa has been amazing to work with. She makes looking for insurance and renewing policy’s so easy and simple. She is very knowledgeable and great with communication.

Janet P.

As ALWAYS..., awesome customer service❣

Goodrich & Watson Insurers consists of a courteous team of professionals. Thank YOU, Lisa Johnson, for the exemplary service provided each time I call (I can ALWAYS see your smile over the phone)! 🙂

Tyler O.

Goodrich had been great and efficient to work with. My Nationwide home insurance increased 63% in January and I received very little help from them to lower our rate after multiple calls and emails. After reaching out to Goodrich, they were quick to respond and helped us get our rate back down to what is a reasonable premium.

samuel B.

Testimonial : Once again I was informed by my Insurance Co. that March 1st, 2024 I would be faced with a huge Increase in my out of pocket expense for Home/ Auto coverage. In the past, when faced with this situation, it was left up to me to find something cheaper and make sure my 1st and 2nd Mortgage lien holders were satisfied and had the proper paperwork. I called my agent at Goodrich & Watson and informed them of the notice I had received. I spoke with Mrs. Gabrielle Martin , after informing her of the pending increase with my current policy holder, and that I was absolutely not going to pay that much of an increase, it was at that point that she took the reins and started shopping around for me, which was normally left up to me in the past. She got back to me in a timely manner, with a comparable alternative policy, and a savings of a whopping $ 834.00 annually. I was beside myself I was so relieved. As well, we didn't quite meet the deadline for my escrow payout to my previous insurer, so she contacted them and had full refunds for Home and Auto, immediately sent back to me. Mrs. Martin took care of everything for me, which I normally had to do on my own. There was no lapse in coverage and it was a stress free transition. I highly recommend Goodrich & Watson for any of your Insurance needs. They covered all their bases as to what they are paid to do for their customers. Give them a call, we are all in need of people that will do the shopping for us in these stressful times of today. Well done Mrs. Gabi.

Sincerely: Mr. Samuel Brown