AAA Manassas Car Care Insurance Travel Center - Manassas, Virginia

AAA Manassas Car Care Insurance Travel Center: Your One-Stop Shop for Automotive and Travel Needs

Location: 7865 Sudley Rd, Manassas, VA 20109
Phone: 571-383-3790
Website: cluballiance.aaa.com Specialties:

Recommendations for Visitors: To make the most of your visit, it is advisable to call ahead to confirm the availability of specific services, especially if you're planning an appointment. The center's wheelchair accessibility features ensure that everyone can enjoy their services comfortably. Checking online for any special promotions or updates can also be beneficial before your visit. It's noteworthy that while the center is open to walk-ins, scheduling appointments can help avoid long wait times for certain services. The variety of services under one roof makes this a convenient stop for car owners and travelers alike.

Summary:

AAA Manassas Car Care Insurance Travel Center stands out as a comprehensive facility offering a wide range of automotive repairs, travel services, and insurance agency functions. Located at 7865 Sudley Rd, Manassas, VA, this center caters to both car enthusiasts and travelers seeking convenience under one roof. With its accessible facilities and diverse services, it serves as an essential destination for anyone needing automotive assistance or travel-related support in the Manassas area.

Summary (Shortened):

AAA Manassas Car Care Insurance Travel Center offers a unique blend of automotive repairs, travel services, and insurance agency operations, positioned as a one-stop solution for car and travel needs in Manassas, VA. Its accessibility features and wide range of services make it a popular choice for the local community.

Keywords:

Car Repair, Brake Repair, Insurance Agency, Oil Change, Tire Shop, Travel Agency, Accessibility, Customer Reviews, Appointments

Word Count: 427

Quality Score: 8

Has HTML Tags: true

Language Used: English

Detailed Information

Location and Accessibility: Situated at 7865 Sudley Rd, Manassas, VA 20109, this center is easily reachable for those in the region. Its commitment to accessibility is evident with features such as a wheelchair accessible entrance, a wheelchair accessible parking lot, and an accessible restroom, ensuring that all customers, regardless of mobility, can utilize its services without difficulty. This attention to inclusivity sets a positive tone for the overall customer experience.

Services Offered: The center's specialties span across automotive repairs, including auto repair shop and mechanic services, making it a go-to place for vehicle maintenance and repairs. For those concerned with vehicle safety, brake shop services are available. Additionally, it functions as an insurance agency, providing coverage advice and services. For routine car care, oil change service and tire shop services are on offer, ensuring vehicles remain in optimal condition. For travelers, there's even a travel agency to assist with travel planning and services.

Customer Convenience: Understanding the value of customer time, the center encourages appointments for certain services to minimize wait times. However, it also accommodates walk-ins, providing flexibility. The on-site services, combined with the accessible facilities, make it a highly convenient destination for customers.

Payment and Communication: The center accepts a variety of credit cards, offering smooth transactions for service payments. It also provides a phone number for those who prefer to reach out directly or need assistance over the phone.

Customer Feedback: The business boasts a solid reputation with 200 reviews on Google My Business, averaging a 4.1 out of 5 rating. This high average suggests a generally positive customer experience, though individual experiences may vary. It's a testament to the center's commitment to quality service and customer satisfaction.

Operational Tips: For potential visitors, it's advisable to check the center's website or call ahead to confirm service availability, especially for specialized repairs or travel planning. The center's website, cluballiance.aaa.com, provides detailed information about services and possibly special offers, enhancing the visitor's experience before and during their visit.

Overall, AAA Manassas Car Care Insurance Travel Center stands out for its comprehensive service offering, accessibility, and customer-centric approach. Whether you're a car owner in need of repairs, a traveler seeking assistance, or simply looking for a convenient place to handle your insurance needs, this center aims to cater to your requirements efficiently and comfortably.

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👍 Reviews of AAA Manassas Car Care Insurance Travel Center

DePalma F.

1/5

Very frustrated with my recent experiences. There are a few decent employees there, but apparently they are few and far between. After spending a large amount of money on repairs, one of my original lug nuts was not placed back on my vehicle after a service. It was instead replaced with a cheap one that doesn't match. Once I noticed I attempted to reach out. After leaving a few messages to discuss the situation, I never received a response. A few days later I found there was also damage to my driver seat. This used to be my go-to mechanic. Very disappointing.

Brenda Y.

1/5

This was my go to shop. I wished I had read the reviews so I would have known they have changed and are NOT honest. Took my car for $20 safety inspection and they failed me for saying I had an oil leak from my valve covers, $880. Bogus but I didn't know that, I trusted them. Of course I dropped it off to be fixed. They called and said I also needed spark plugs so I reluctantly said ok, $300 more. I picked up my car at 3:30, drove off and it had a weird idle. I called the shop about the idle and the check engine light came on, so I brought it back. Instead of fixing the problem they just gave my car they said your timing belt needs changing along with the water pump and tensioner for an additional $1800. I said no!! I had my car towed to the dealer only for them to tell me that while AAA took off the timing covers to inspect for new problem they broke them then tried putting the pieces back on using wrong sized bolts causing the longer bolt to rub up against my timing belt taking a chunk out of it. In addition AAA had charged me for engine degreaser which Hyundai said hadn't been done. The other shop did have to replace all of this for me since the damage had been done. In addition my car should have failed that safety inspection because I needed a new ball joint which is dangerous to be driving with. My $20 car inspection now cost me over $5000.00. Never again. Meanwhile I figured their supervisor, Melvin Escobar should be contacted about their shady work. Waste of time. Even after myself and Hyundai contacted him and explained the condition they received my car he denied any damage or lies from his shop. Please spread this info and don't let anyone you know go there only to get ripped off.

david H.

2/5

I'm done getting my car worked on here. It doesn't take over an hour to do a simple oil change. This happens every time I've come here. They put your car on the lift walk away for a while come back do something else then walk away for a while. Very unprofessional. I'll keep my membership for towing purposes but regular service will be elsewhere.

Kamran A.

5/5

I stopped by to get my IDP. I was in and out in less than 15 minutes. The process was smooth and quick. They took pictures on the spot and issued an IDP.

D. L. B.

5/5

My second time using this repair service. It's hard for an elderly woman to trust car mechanics. This group has been exemplary in their treatment of me and my old jeep! They are fair and explain what is needed and what can wait. I cant say enough about the professionalism and ethical behavior. Give them a try!

M. J.

1/5

So these people are worthless they don’t know how to test a battery properly wanted to say that a battery they admitted to have to jump start was still a good battery after I had another mechanic do an actual load test on the battery and t told me the battery will only stay at40% charge because one of the battery’s cells is dead seriously what mechanic doesn’t know there’s a difference between the charger and the battery health and just checking voltage won’t tell you much
fully charging a battery then putting it under a load and testing how much the voltage drops and how well the battery holds it’s charge

Narayan P.

1/5

1. Poor customer service, the mechanic named Abdul demonstrated poor customer service
2. Over charged
Never go again

Os S.

5/5

Best office hospitality I've ever experienced in this type of facility. All staff here should be valued.