Melissa Covington American Family Insurance - Show Low, Arizona

Melissa Covington's American Family Insurance agency is a well-known insurance agency located in Show Low, Arizona. The agency is situated at Address: 141 N 6th St, Show Low, AZ 85901, United States. and can be reached at Phone: 9285321678. You can also visit their website for more information at Website: amfam.com.

Melissa Covington's American Family Insurance agency specializes in providing insurance services. The agency prides itself on delivering personalized service, competitive pricing, and a wide range of insurance options to meet the unique needs of its clients. Whether you're looking for auto, home, life, or business insurance, Melissa Covington's American Family Insurance agency has you covered.

The agency is wheelchair-accessible, with a wheelchair-accessible car park and entrance, making it easy for everyone to access their services. They have received positive reviews from their clients, with a Average opinion: 4.3/5. based on 16 reviews on Google My Business.

If you're looking for a reliable and trustworthy insurance agency in Show Low, Arizona, Melissa Covington's American Family Insurance agency is an excellent choice. Their knowledgeable and experienced team is dedicated to providing you with the best possible insurance solutions to meet your needs.

Reviews of Melissa Covington American Family Insurance

Jenna Decker

1/5

I have been with american family insurance (in Illinois/Missouri) since I could drive, and my mom even longer than that. My family had always been happy with how we were treated and the prices, that is until I moved to Arizona and had to switch offices. The prices now are much much higher than what I am used to and the customer service is subpar. I had a fine experience with Melissa over the phone, but twice someone else has answered, I'm assuming a secretary, who has been extremely rude. In 3 months there have been multiple miscommunications and when I voiced that I was upset that I was not receiving consistent information the secretary told me it was not their fault (even though the information came from their mouths and I asked many clarifying questions) and that I should find another insurance company if I'm unhappy, to which I replied that I would be, then she hung up on me. In my opinion, this is not the reaction a company should give a loyal customer when all I did was voice that I wasn't happy with the lack of consistent information, a reasonable complaint. It's something they need to improve on, and clearly would rather lose business than do so. As of this week I will be searching for new renters and car insurance with better customer service, communication, and prices.

Cameron Gilbert

5/5

Love our insurance agency ! We have been with 3 yrs and counting many more yrs to go . Just perfect company for us . Never going to another agency ESPECIALLY NOT Progressive , State Farm .

cindy scott

3/5

They would not cover us cause of the area

Dawna Papenhausen

5/5

Small town service big company coverage

diabolicalsabotage

5/5

Always answers the phone and makes additions and changes to policy immediately. Highly recommended.

Jerry Suprik

5/5

Been with Melissa at American family for years. Business and personal coverages

Jarrod Brooks

5/5

Best agent I've ever had to deal with.

Mark Sturdevant

5/5

Local agent. Good customer service.