Allstate Insurance Agent: Steve Crapson Insurance Agency - Moses Lake, Washington

Steve Crapson Insurance Agency: A Comprehensive Overview

For individuals and families in Moses Lake, Washington, and the surrounding areas, Steve Crapson Insurance Agency offers a reliable and comprehensive approach to all their insurance needs. Located at 110 E Broadway Ave #2, Moses Lake, WA 98837, and easily accessible at 509-766-6988, this Allstate Agency provides personalized service and a broad range of coverage options. The agency’s website, agents.allstate.com, offers convenient access to information and online appointment scheduling.

Specialties and Coverage Options

Steve Crapson Insurance Agency specializes in a diverse portfolio of insurance products designed to protect clients’ assets and provide peace of mind. Their core offerings include:

• Auto Insurance: Comprehensive coverage for vehicles, including liability, collision, and comprehensive options.
• Home Insurance: Protection for residential properties against damage, loss, and liability.
• Life Insurance: Term and whole life policies to provide financial security for loved ones.
• Renter’s Insurance: Affordable coverage for personal belongings in rental properties.
• Motorcycle Insurance: Specialized coverage for motorcycles and their riders.
• Health Insurance: Assistance in navigating the complexities of health insurance plans.
• Disability Services and Support Organization: Offering resources and support for individuals facing disability-related challenges.

The agency’s commitment extends beyond simply selling policies; they prioritize understanding each client’s unique circumstances and tailoring coverage accordingly. They actively work to find the most suitable and cost-effective solutions to meet individual needs.

Location and Accessibility

The agency’s physical location at 110 E Broadway Ave #2 provides a convenient space for clients to meet with Steve Crapson and his team. The office is strategically situated within Moses Lake to serve the local community effectively. Furthermore, the agency recognizes the importance of accessibility and offers several features to accommodate clients with mobility limitations:

• Wheelchair Accessible Entrance: Ensuring easy access for individuals using wheelchairs.
• Wheelchair Accessible Parking Lot: Providing designated parking spaces for clients with mobility needs.
• Online Appointments: Offering the flexibility of scheduling appointments remotely, eliminating the need for in-person visits.
• Onsite Services: Providing assistance and support within the office premises.

Steve Crapson Insurance Agency understands that navigating the insurance landscape can be daunting. They are dedicated to providing clear, concise explanations and guiding clients through the process of selecting the right coverage.

Customer Feedback and Reputation

The Steve Crapson Insurance Agency has garnered positive feedback from its clients, as evidenced by its 26 reviews on Google My Business. The average opinion is a strong 4.5 out of 5 stars, reflecting a high level of client satisfaction. Reviewers consistently praise the agency’s responsiveness, knowledgeable staff, and commitment to personalized service. Common themes in the reviews include:

• Excellent Customer Service: Clients frequently commend the agency’s friendly and helpful staff.
• Competitive Pricing: Many reviewers appreciate the agency’s ability to find affordable coverage options.
• Comprehensive Coverage: Clients value the breadth of coverage offered by the agency.
• Peace of Mind: Ultimately, clients feel confident knowing they have reliable insurance protection in place.

The agency actively encourages client feedback and uses it to continuously improve its services. They are committed to maintaining a high standard of customer satisfaction and building long-term relationships with their clients. The agency's dedication to building trust and providing exceptional service is a key factor in its positive reputation.

Contact Information and Resources

To learn more about the Steve Crapson Insurance Agency or to schedule an appointment, please contact them at 509-766-6988. You can also visit their website at agents.allstate.com. The agency’s address is 110 E Broadway Ave #2, Moses Lake, WA 98837. They are committed to providing accessible and convenient service to all their clients.

👍 Reviews of Allstate Insurance Agent: Steve Crapson Insurance Agency

manna D.

1/5

I would not recommend them. My home insurance went from $4000 to $11000 and didn’t even informed me why is that. I had no claim on insurance. And i have auto insurance witj them which is too high. I’m going to state farm or progressive they have way better plans

Mary T.

5/5

I moved from TN to WA. I had to find an All-State agent. There were a few. So I reviewed the agents personal social media to compare their not at work activities. I chose Steve Crapson. At his office, he signed me up, explained WA laws that are different than TN and called my previous agent to fix something per the TN record. I was widowed only a few months before my cross country move. I was not enjoying all the things, that I had to do . Agent Steve Crapson made me smile and was so professional and nice. He went above and beyond to ensure transfer from previous state. I insured my auto and RV. I like to complement great customer service. Steve Crapson Allstate Agent was the best experience of all the different types of business, I had to conduct after the death of my husband. Part of my All-State app password contains the phrase "Steve is the man" I have also been assisted by Rose at the office. She is great .

Ty B.

5/5

I have always liked
Allstate. But let me tell you this
if you're done switching dancing partners every six months with the insurance company.Just stick with allstate you'll be much happier.
Their app does had a few bugs still needs to be worked out
Samsung S 24ultra can't connect to the discount driving or good, right. steve and amy, thank you for your time

Edgar G.

5/5

We express our gratitude to Steve for his diligent efforts in securing every available discount, thereby enabling us to obtain the lowest possible payment. Several insurance agencies have inquired about the strategies employed to achieve such a favorable payment structure. Once again, we extend our sincere appreciation to Steve Crapson for his exceptional service.

Shaun H.

1/5

I came in hoping to get better service than I recieved online from Allstate. (Long story short the online system raised my premium $50 for missing my renewal by ONE day....) I called the 800 number only to be told there was nothing that could be done about it. I was told I could cancel my policy and start a new one in order to get my rate back?!?!? Does that make ANY sense?

Little did I know a trip to Steve-o's office would be time wasted. Steve CRAPson gave me a quote that was 250% what Allstate was charging online for the same policy. When I asked why, He didn't have anything intelligent to say. I asked for a quote with the bare minimum state requirements (25/50/10), and another with 1000 deductibles. Initially, He told me basic liability would be $387/Year. Then He said quote: "if you add the 1000 dollar deductibles, it adds 1000 to the policy."

$1300/yr for a 50/100/50, comp/Coll @ 1000 ded.!?!?!? I was quoted at $489 for the same policy with Allstate online. I really felt like I was being dismissed. It was like he didn't have the time or patience to help me since all I wanted was a lil ol' motorcycle policy.

People, you're better off finding your own policy online. I literally saved hundreds by running, (not walking) out of Mr. CRAPson's office.

j P.

3/5

Staff is pushy, if you ask any question its either ignored or you are scolded for asking. Was trying to explain what coverage i was looking for when i was spoken over to the point i hung up! Had to get services from another office. ***** Spoke with the owner and was heard and listened too. Did not feel dismissed or treated poorly in the conversation with the Owner.

Howard L.

5/5

Yes just wanna share? We are very pleased with the service. Amy da what's wonderful to work with? Thank you very much but all your guys is hard work.

Pamela R.

5/5

I receive friendly yet professional service anytime I contact the agency. I would recommend them to anyone. Thank you for all you do.