Allen Kapofu - State Farm Insurance Agent - Pullman, Washington

Colin T.

Allen has been an excellent insurance agent forthe last 2 years. No real up selling pressure and handled my insurance transfer form California with ease.

Tiffany F.

I know nothing about insurance for the most part. Let’s start there. I was with another insurance company for years and after speaking with friends (two separate individuals who actively recommended Allen directly), I realized State Farm could offer me similar coverage for almost half the cost. I submitted an online quote and Allen was quick to respond and offer time to talk through everything. It took me a month to finally call, but when I did Allen was so open and friendly. He explained what the coverage meant, what my friends meant by their coverage, where costs were coming from, and got me changed over to State Farm so quickly. He was great about answering all of my what if or possible future scenario questions.

I’ve emailed or called him multiple times since beginning my policy and he’s been so quick to respond. I sent an email and he promptly followed up with a call - after 5pm! As someone who works 8-5, I appreciated Allen’s flexible schedule and willingness to support. It’s been a very short amount of time officially working with Allen, but his work and caring style is a complete breath of fresh air compared to my last insurance company! My two friends were right! Allen is a delight to work with.

Max P.

Jane and Allen are amazing! They have made insurance very simple, easy to change, and fun to chat about! They are both constantly looking for discounts and ways to save me money!

I highly recommend anyone and everyone to them!

Arielle W.

Jane and Allen are so personable, friendly, and client-focused. Jane is so nice, friendly, and knowledgeable. When she asks you "how are you doing?" she really wants to know and cares about how you are doing. I recently moved to Pullman, Washington from the east coast and Allen and Jane made me feel welcomed and reassured. Allen found me a really affordable rate on home and auto insurance, cheaper than I have ever paid before. I recently had to replace my windshield due to a crack caused by a rock that hit my windshield while I was driving. My insurance policy totally covered the replacement windshield! I didn't have to pay a thing! This was all thanks to Allen who found me the best policy of coverage.

I highly rcommend Allen and Jane!

Isaac R.

I would definitely recommend this office to anyone interested in getting State Farm Service for insurance, or for any reason really. They helped me enormously with insurance claims on my car, and renters insurance for my apartment. They are very skillful and courteous. Any obstacle that we ran into we figured out together, and I really enjoyed working with them. I was very impressed with them and appreciate their help greatly. I will definitely continue to use their services in the future. I am sure that anyone can have the great experience that I did.

Bitty B.

We've had a wonderful experience working with Allen and his State Farm team! We recently moved from Missouri and Allen was very helpful in switching over our insurance to Washington. He is always very responsive and just an overall friendly guy. Highly recommend!

Jo A.

Who knew I was going to fall in love with State Farm today! I received exemplary service. I experienced the epitome of customer service today. Jane was efficient and knowledgeable. On top of all that, I received similar or better coverages than with my previous company and Jane was aware of additional insurance savings that applied to me. I cut all my insurance costs in half today without compromising on coverage. This was accompanied by pleasant, positive, and supportive assistance. So happy to be part of the State Farm family now! Thank you, Jane 🙂

KB E.

Absolutely love going in to pay for insurance! And how many people can say that?! Everyone is friendly and delightful. I talked with Jane initially and she completely sold me on switching to State Farm and their office specifically! I just love her. Allen has taken the time to visit whenever I stop in and has gone above and beyond to help and offer advice when things weren't going splendidly. Both of them have taken the time to remember our whole family and have always given us that sincere, personal attention that a person wants in an agent. I highly recommend them. So helpful, honest, and willing to spend as much time as you need to get you the best deal.