InFirst Federal Credit Union - King George, Virginia

InFirst Federal Credit Union: A Comprehensive Overview

For individuals and businesses seeking a reliable and versatile financial institution, InFirst Federal Credit Union presents a compelling option. Located at Address: 16384 Consumer Row, King George, VA 22485, and easily accessible at Phone: 09860652, InFirst offers a broad spectrum of financial services designed to meet diverse needs. Their website, Website: infirstfcu.org, serves as a central hub for information and online banking access.

Core Services and Specialties

InFirst Federal Credit Union distinguishes itself through a comprehensive suite of services, positioning it as more than just a traditional bank. Its core competencies encompass:

• Federal Credit Union: As a federally chartered credit union, InFirst operates under strict regulatory guidelines, ensuring member protection and stability.
• ATM Network: Members enjoy convenient access to funds through a robust ATM network, both locally and nationally.
• Car Finance and Loan Company: The credit union provides tailored financing solutions for vehicle purchases, catering to both personal and commercial needs.
• Credit Union: At its heart, InFirst is a credit union, prioritizing member ownership and shared prosperity.
• Investment Bank: Recognizing the importance of financial planning, InFirst offers investment banking services to guide members through strategic financial decisions.
• Loan Agency: Streamlining the loan application process, InFirst functions as a loan agency, simplifying access to various financing options.
• Mortgage Lender: Assisting with the significant undertaking of homeownership, InFirst acts as a mortgage lender, providing competitive rates and personalized support.

Additional Points of Interest

InFirst Federal Credit Union offers several amenities designed to enhance the member experience. Drive-through services provide a convenient alternative to traditional banking procedures. Furthermore, the facility is wheelchair accessible, both through its entrance and parking lot, demonstrating a commitment to inclusivity and accessibility. The credit union's operational philosophy appears to prioritize member convenience and support.

Member Feedback and Reputation

Currently, InFirst Federal Credit Union boasts 13 reviews on Google My Business, reflecting a significant level of member engagement. The average opinion is 4.1/5, indicating a generally positive perception of the institution. While some feedback suggests a curious approach to loan inquiries – specifically, the recent questioning regarding existing loans with other institutions – this doesn’t appear to significantly detract from the overall positive sentiment. It seems members appreciate the institution’s commitment to service and a proactive approach to identifying potential needs. The observation regarding the prominent gift card scam warning sign – a unique feature not commonly found in other banks – further highlights a dedication to safeguarding members' financial well-being. It’s worth noting that some members express a feeling of heightened awareness, potentially influenced by recent changes or internal processes, although this remains subjective.

Location and Accessibility

The physical location at 16384 Consumer Row, King George, VA 22485 allows for direct interaction with staff and access to in-person services. The convenient location within King George County makes InFirst readily accessible to a significant portion of the local community. The drive-through service and wheelchair accessibility features underscore the institution’s commitment to providing a user-friendly experience for all members. The combination of physical presence and digital accessibility – facilitated by the infirstfcu.org website – offers flexibility and convenience.

Conclusion

InFirst Federal Credit Union presents itself as a well-rounded financial institution with a strong commitment to its members. Its diverse range of services, combined with a focus on accessibility and customer service, establishes it as a valuable asset within the King George community and beyond. The credit union’s dedication to providing secure and informative services, such as the gift card scam warning, suggests a proactive approach to member protection. The recent inquiries about existing loans, while potentially perceived as unusual, likely stem from a desire to offer comprehensive financial solutions. Overall, InFirst Federal Credit Union appears to be a reputable and reliable choice for individuals and businesses seeking a comprehensive financial partner.

👍 Reviews of InFirst Federal Credit Union

Kenny M.

3/5

Why does infirst Always ask me if I have a loan open with the bank they didn’t start asking that until recently. Why would they ask that if I don’t have a loan open? I find it kind of weird that in first is the only bank that has a sign, warning people About gift card scammers. I don’t know if I’m just on edge or what it might be.

Mike M.

5/5

Krista Kyte and her fellow employees at the King George, VA branch are amazing! Krista helped me reopen my membership with the credit union, in addition, she processed and approved both a Auto Loan and Credit Card Application on my behalf in less than an hour! The best part about the whole process; everything was done online. There was no need to step into the branch! Talk about real convenience!!! Thanks again Krista and InFirst FCU! You have a member for life!

Mike McCabe
Charlotte Hall, MD

Nicole S.

5/5

Each time I have gone into this branch the staff has been very personable and super helpful. They work quickly and efficiently. Nothing but good things to say.

Jane F.

5/5

I’ve been a member since 1988. Excellent customer care since day one, in person, online, and over the phone.

Chris R.

5/5

Great customer services. Jerrod is an awsome manager! The staff and the supervisors at the Marlow Heights location are customers' friendly. Kudos to Marlow Heights!

Phillip H.

2/5

For God sakes open your lobby! Employees can’t have contact with the public at the branch but can walk next door to five guys or Jersey Mike’s for lunch 🤷🏼‍♂️

Christopher L.

1/5

Nothing but problems and people not knowing their own policies and this comes at your time and convenience. Hands down terrible will be closing account there. I do not recommend.

C &. T. B.

5/5

Absolutely love this credit union! Krista K. goes above and beyond to help!!! I highly recommend In First.