Smoot Investments Inc. - Smoot, West Virginia

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Overview of Smoot Investments Inc.

Smoot Investments Inc. is a prominent debt collection agency situated in the heart of West Virginia. This company specializes in assisting creditors by recovering outstanding debts through professional and legal means. With a strong reputation in the financial sector, Smoot Investments Inc. offers tailored services to individuals and businesses seeking resolution for overdue payments. Their operations are designed to be efficient and respectful, ensuring that clients receive the support they need while adhering to ethical standards. The company's presence in Smoot, WV, provides local accessibility for residents while also serving clients across the state and potentially nationwide through their digital platforms.

Company Location and Facilities

Located at 3000 Smoot Rd, Smoot, WV 24977, Smoot Investments Inc. is easily accessible from various parts of the region. This address places the company within a convenient hub for financial services in West Virginia, making it a go-to option for those in need of debt resolution. The facility features a modern office setup equipped with the latest tools for effective debt management. One notable aspect of the location is its wheelchair accessible parking lot, which ensures that the company is inclusive and accommodating to all visitors, including those with mobility challenges. This attention to detail reflects the agency's commitment to providing a supportive environment for all interactions, whether in person or remotely.

Services Provided

As a specialized debt collection agency, Smoot Investments Inc. offers a range of services aimed at simplifying the debt recovery process for their clients. Their debt collection services include initial debt validation, negotiation with debtors, and assistance in pursuing legal avenues if necessary. The agency focuses on fair and lawful practices, ensuring that all actions comply with relevant regulations. Additionally, Smoot Investments Inc. may provide credit monitoring and counseling services to help individuals manage their finances proactively. For businesses, they offer customized solutions to handle large-scale debt recovery efficiently. The team at Smoot Investments Inc. is trained to handle diverse debt scenarios, from personal loans to credit card debts, making them a versatile partner in financial recovery.

Reputation and Customer Feedback

The reputation of Smoot Investments Inc. is built on years of experience in the debt collection industry. While the company prides itself on professionalism and reliability, it is important to consider customer reviews for a balanced perspective. According to their Google My Business profile, Smoot Investments Inc. has received 2 reviews, which lean towards an average rating of 3/5. Some reviews may highlight positive experiences, such as prompt service or successful debt resolution, while others could address areas for improvement, such as communication or fees. This average score suggests that the company strives to meet client expectations but may face occasional challenges in customer satisfaction. It is recommended for potential clients to read the specific reviews to gain deeper insights into their experiences before engaging with the agency.

Recommendations for Potential Clients

For individuals or businesses seeking debt collection services, Smoot Investments Inc. offers a straightforward and accessible option. It is advisable to start by visiting their official website at smootinvest.com to learn more about their services and process. Contacting them via phone at 8773926902 allows for direct inquiries, where you can discuss your specific situation and receive personalized advice. When approaching the company, it is beneficial to provide clear documentation of the debt in question, as this facilitates a smoother resolution process. Additionally, leveraging the wheelchair accessible parking lot ensures that in-person visits are comfortable and convenient. Overall, Smoot Investments Inc. is a valuable resource for those navigating debt recovery, but due diligence through reviews and direct communication is recommended to ensure alignment with your needs.

Importance of Professional Debt Collection

Professional debt collection agencies like Smoot Investments Inc. play a crucial role in the financial ecosystem. They help creditors recover losses that could otherwise strain business operations or personal finances. By outsourcing debt collection, clients can save time and resources, focusing instead on their core activities. The expertise of a dedicated agency ensures that debts are pursued ethically and effectively, reducing the risk of errors or legal complications. In cases where debts are delinquent, timely intervention from a company like Smoot Investments Inc. can prevent further financial deterioration for both parties involved. This service is particularly relevant in today's economy, where debt management is a common challenge for many individuals and organizations.

Conclusion

In summary, Smoot Investments Inc. stands as a reliable debt collection agency in Smoot, WV, offering essential services with a focus on accessibility and professionalism. Their commitment to wheelchair accessible facilities and comprehensive debt recovery options makes them a noteworthy choice for those in need. While customer feedback is mixed, with an average score of 3/5, the company continues to serve as a bridge between creditors and debtors. For anyone seeking to resolve outstanding debts, reaching out to Smoot Investments Inc. via their phone or website could be a prudent step, provided they do so with informed expectations.",
"summary": "Smoot Investments Inc. is a debt collection agency in Smoot, WV, offering accessible services with an average Google rating of 3/5.",
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👍 Reviews of Smoot Investments Inc.

Julie D.

5/5

If you need to use a collection agency, I highly recommend Smoot Investments. If you are contacted by Smoot for debt collection , please know they are a good company run by good people. Over four years ago, my 90 year old mother was the victim of a scam and unfortunately, ended up owing over $6000 for a defective water system. I tried to help her resolve the issue with Power Pay but they refused to help her. They said she needed to die or file for bankruptcy for them to relieve the debt. They would not accept a lower amount. Instead, they called me numerous times trying to collect a debt I was not responsible for. My mother received an email from Smoot Investments informing her they were now the collection agency for this dept. I contacted Smoot investments and spoke with Patrick. I was not expecting good results based on my previous conversations with Power Pay. Patrick worked with me and was genuinely concerned about my mother's financial situation. Since the water scam, she also got cancer and was scammed again out of her life's savings so she had no way to pay the debt. Patrick and I worked out a reasonable settlement amount for my mother and this nightmare is now behind her. There are good collection agencies out there!

Kathy M.

1/5

The most awful mortgage servicer to ever exist. Really they should be held accountable for their practices which are wholly difficult for consumers.

My mortgage was serviced by Loancare and has been transferred to Smoot.

You can not log into an account via Smoot.

You can not make on line payments via Smoot.

You can only submit a check or money order via snail mail (RIDICULOUS in this day and age - most people dont have checks and I'm not going to walk into a bank to get a money order every month).

Or you can call.

If you live on the west coast and have a job, you're screwed because they stop answering their phones by 2 PM and you can not make an automated phone payment.

I hope eventually this company is out of business and held liable for their anti consumer practices.