Sound Pacific Insurance - Tacoma, Washington

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Sound Pacific Insurance

Sound Pacific Insurance is a reputable insurance agency located at 3518 6th Ave Ste 202, Tacoma, WA 98406. They have been providing exceptional insurance services to their clients for many years.

Specialties: The agency specializes in offering a wide range of insurance products, including auto, home, life, and business insurance. They work closely with their clients to understand their unique needs and provide customized solutions.

Other points of interest: Sound Pacific Insurance offers online appointment scheduling, making it convenient for clients to meet with an agent. Their office is wheelchair accessible with both a ramp at the entrance and designated parking spaces nearby. It is recommended to schedule an appointment in advance.

Website: soundpacificins.com

Phone: 253-237-9009

Reviews and ratings: Sound Pacific Insurance has received 602 reviews on Google My Business, with an impressive average rating of 5 out of 5 stars. Clients consistently praise the agency for their exceptional customer service, competitive pricing, and thorough explanations of coverage options.

In summary, Sound Pacific Insurance is a highly-rated insurance agency that prioritizes customer satisfaction and offers a comprehensive range of insurance solutions to meet the diverse needs of their clients.

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👍 Reviews of Sound Pacific Insurance

MyzzBree I.

5/5

Where do I start? First, Mario should rename hisself Super Mario Matthews. His determination to get you taken care of is unmatched. His passion for taking care of his customers is over the top. His knowledge of the industry shows in the results of his recommendations. When he says “Trust me, I’ll take care of things” Trust him! I am new to the Home Ownership insurance world and Mario took the time to explain why my previous policy wasn’t the best and put me in a better position for my investment. He also was able to get me better auto insurance for less than I was originally paying. Don’t hesitate to contact him for your insurance needs. I’m so glad his company was on the list of referrals given to me. Thank you Mario for your patience with me, your work ethic is AMAZING!

Erik M.

5/5

Seamless. There’s a reason Sound Pac has hundreds of 5 star reviews. I’ve been going back and forth with insurance for months since deciding to part ways with my last company. I got referred by my sister, and a week later, Mario got my whole family set up with phenomenal (better!) rates. Grateful is an absolute understatement that we were taken such good care of. There will be more referrals coming yo way. Happy to be here!

Roberta B.

5/5

I called Mario Matthews based on a friend's recommendation. I was impressed with his immediate response in addition to the kind and professional way he handled my insurance inquiry. Although he was not able to assist me through his insurance business, he called a colleague who also got back to me in a timely manner and provided the coverage that I was hopeful to get. I'm highly impressed and will definitely recommend Mario and his company to others for their insurance needs.

Josh R.

5/5

I’ve been working with Mario for a long time and he’s been nothing but reliable, knowledgeable, and easy to work with. He takes the time to explain options, always looks out for my best interests, and makes the whole insurance process painless (which is saying something!). Highly recommend him to anyone looking for great service and someone they can trust!

Tuyen P.

5/5

I had the pleasure of working with Mario Mathews at Sound Pacific Insurance, and I must say, his level of customer service exceeded all expectations. From the moment I reached out with a question about my policy, Mario was not only professional and knowledgeable but also genuinely attentive to my needs. He took the time to explain everything in detail, ensuring that I fully understood my coverage and available options.
What really stood out to me was Mario’s willingness to go above and beyond. He was proactive in offering personalized recommendations that were tailored to my specific situation, and he answered all of my questions with patience and clarity. It’s rare to find someone who is both so thorough and approachable.
His positive attitude and prompt responses made the entire process effortless and stress-free. I felt truly valued as a customer, and I left our interaction feeling confident in my decisions moving forward.
If you’re looking for top-tier customer service and expert guidance, I highly recommend reaching out to Mario at Sound Pacific Insurance. His commitment to providing excellent service is evident in every interaction, and I’m grateful for his help!

Naveen

5/5

I reached out to Sound Pacific Insurance while searching for optimal bundled insurance coverage in Washington state. The portfolio manager, Samantha, demonstrated exceptional efficiency and expertise throughout the process. She provided insurance quotes within an hour, and I was able to complete my policy selection and enrollment that same day. Her prompt and professional service was greatly appreciated.

Dinda D.

5/5

Elisha Cavanaugh is truly exceptional. Sometimes I forget we’ve never met in person, she’s just that present, reliable, and kind. In a world where good customer service can be hard to find, Elisha consistently goes above and beyond. She’s always on top of everything, just a quick email or call away, and somehow makes the confusing world of insurance feel simple and stress-free. I’m so grateful for her support, it’s one less thing I ever have to worry about.

Rachel W.

5/5

I was told by my former insurance company that I was being dropped as a customer due to two claims nearly 5 years ago. I reached out to Sound Pacific Insurance. Mario found me an insurance company who would work with me until those claims drop off, recommended a better auto insurance policy to bundle down the road, and took care of notifying my mortgage lender and my old insurance. I was worried that finding new insurance would be a huge hassle. Mario made it very easy and fuss-free. My rates were even comparable! Thank you!