Jordan Innis - State Farm Insurance Agent - Lake Geneva, Wisconsin

Kristina L.

Jordan is very helpful and down to earth. I really appreciated how easy it was to meet with him to better understand our policies. He also told us about a discount on our car insurance that we didn't know we could get. I would recommend him!

Megan R.

Jordan is great! He's local and knowledgeable. I like that he listened to me to tailor my auto and renter's insurance to my specific needs. He contacts me when better options become available and reevalutes my current plan with me yearly. I trust his experience to guide my future insurance needs. I'm in my 30's and hope to continue working with him for years to come.

Gail B.

Jazmin has been great insurance asset for our family! We switched over to her when we bought our home a few years back, and bundled the auto and home through them. We recently got married and also needed an additional insurance through State Farm for the venue, and she made the process seamless. I know I’m always in good hands with Jazmin. Thank you for all you do for us!

Janet M.

Jazmin is extremely knowledgeable and professional. She has made my experience with this agency smooth and stress free. Highly recommend.

Johanne E.

Poor Service, Extremely high rates. Raises rates every 6 months for no reason. Carly in his office is rude and disrespectful. You ask for help and get told to call an 800#. Why have an agent if they won't help? They lured me in with a low rate the first 6months and has more than doubled since. I see by other reviews below the same thing has been done to other customers. Claims that paid out $0 now hurting our rates and hurting rates when moving to another company.

Timothy G.

Man, where do I start.

To begin with we have 4 cars, an ATV, a camper and a boat. We spend spend a substantial amount of money on full coverage premiums every months.

When adding a 5th vehicle, with full coverage, we were advised that StateFarm would not be renewing us this coming April and we're advised to "start looking for a new insurance provider" due to comprehensive claims.

These comprehensive claims were windshield replacements. StateFarm paid out less than $1000 in repairs for our claims. We also closed out one of them without any repairs being made or payments being send out. Despite StateFarm not spending a single dollar fixing that vehicle there is now another comprehensive claim on our record that we can't do anything about.

During this time not one of these Agents said a word about having windshield repairs possibly causing us to lose coverage. Not to mention that billing has been a nightmare throughout this entire ordeal.

Also, while searching for new insurance, which is now insanely expensive, dispute not having any crashes. There is a mysterious claim made in October of 2024 that pops up. This claim does not appear on my StateFarm App and this agency is unable to tell us what it is for "without speaking to the main office"...

I will say that Jordan at least "tried" to speak with the underwriters to maintain out coverage with no success...

Under no circumstances should you consider StateFarm as your insurance provider. The terrible rumors are true and their reputation precedes them.

Sam M.

Jordan has been hands down the most informative and helpful when it comes down to fully understanding our policies and making sure we have enough coverage on our home, Auto and umbrella policies. We received way better coverage at an even better cost when compared to other insurance companies. Lastly, the customer service is always top-notch!

I highly recommend Jordan Innis and his team for any and all of your insurance needs!

S J.

In addition to providing great coverage, State Farm's subrogation department did an excellent job of getting our deductible returned to us at 100%.