Neighborhood Insurance Agency - Santa Ana, California

Neighborhood Insurance Agency: A Comprehensive Overview

Neighborhood Insurance Agency stands as a reputable and established insurance provider serving the Santa Ana, California area and beyond. Located at 600 S Grand Ave Suite 101, Santa Ana, CA 92705, the agency is easily accessible and committed to delivering comprehensive insurance solutions tailored to the diverse needs of its clients. Their dedicated team, readily reachable at Phone: 7142859990, offers a seamless experience whether clients prefer to schedule appointments or discuss their insurance requirements over the phone via their Website: niacoverage.com platform.

Specialties encompass a wide range of insurance services, including commercial agent services, auto insurance agency offerings, and business-to-business service provision. They specialize in providing robust home insurance agency coverage, ensuring clients are adequately protected against unforeseen circumstances. The agency’s focus extends to serving both individuals and businesses, providing personalized attention and expert guidance throughout the entire insurance process.

Key Features and Accessibility

Neighborhood Insurance Agency prides itself on its commitment to accessibility and customer satisfaction. The agency is Latino-owned and women-owned, reflecting a dedication to community engagement and diverse representation. A cornerstone of their operational philosophy is providing an inclusive environment, demonstrated by their on-site services, wheelchair-accessible car park, wheelchair-accessible entrance, wheelchair-accessible seating, and a wheelchair-accessible toilet. These features ensure that individuals with mobility challenges can comfortably navigate and utilize the agency’s facilities.

Client Feedback and Reputation

The agency’s strong reputation is clearly reflected in its impressive Google My Business reviews, with a remarkable Average opinion: 5/5. The volume of 480 reviews paints a vivid picture of client satisfaction, highlighting consistent praise for the professionalism, expertise, and genuine care exhibited by the team. Many clients consistently mention interactions with individuals such as Rosie and Alen, expressing gratitude for their experienced, honest, kind, and knowledgeable nature.

Testimonials frequently underscore the agency’s responsiveness and efficiency. One client reported a recent experience involving the addition and removal of vehicles from their insurance plan, noting the assistance provided by Martin, who thoroughly addressed all inquiries. Furthermore, clients appreciate the agency's willingness to accommodate requests for appointments, even with short notice, and the convenience of handling inquiries remotely via phone. The agency’s commitment to prompt service and clear communication is a recurring theme in client feedback.

Service Highlights

Neighborhood Insurance Agency distinguishes itself through several key service elements. The team’s deep understanding of the insurance landscape allows them to offer tailored solutions that meet specific needs and budgets. They proactively advise clients on coverage options, helping them make informed decisions to safeguard their assets.

Contact Information and Location Details

To facilitate easy access and communication, the agency’s contact information is readily available:
Address: 600 S Grand Ave Suite 101, Santa Ana, CA 92705, United States
Phone: 7142859990
Website: niacoverage.com

Summary: Neighborhood Insurance Agency is a highly-rated, Latino and women-owned insurance agency in Santa Ana, CA, known for its comprehensive services, accessibility, and exceptional customer support, consistently receiving 5-star reviews.

Keywords: Insurance Agency, Commercial Insurance, Auto Insurance, Business Insurance, Home Insurance, Santa Ana, California

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👍 Reviews of Neighborhood Insurance Agency

Behzad M.

5/5

We have been with them about 15 years ,autos and home,very satisfied, mostly I talk to Rosie and Alen,very nice people, all of them very experienced, honest, kind and knowledgeable people, thanks Neighborhood Insurance.

Ian C.

5/5

Called a day before for an appointment on adding a new car and taking another off the plan, Martin helped us and answered all of our questions, and so did the other ladies as well. Very welcoming and quick as well. Recommend and work through the phone as well, no visits necessary.

Violet R.

5/5

Alan was very helpful helping get a cheap insurance also Rosy was super helpful when I stop by the office. I really recommend them whenever you guys are looking for a cheap insurance. There the best!

Maggie C.

5/5

Excellent service and very helpful. Jimena and Rosie helped me with my auto insurance. Nia the pug was also a treat to see 🙂

pinky L.

5/5

Love the service and no complaint

Noe B.

5/5

Very nice persons, i have been with them over 8 years now.
I never had any problems, Felix ans Susana are always willing to help. Im very happy to have them as my insurance.

Hector B.

4/5

This place has excellent customer service, I have been with this agency for years. Susana is very knowledgeable and really helps you understand your coverage and the reasons behind the prices. She focuses on getting you the best deal based on your needs.
-Edgar C

Sandra P.

5/5

Thank you Jimena for your help and everyone at Neighborhood Insurance. They polite and always going above and beyond for me and my family. Been here for years and everything we encounter a dificult change they are always there to make the process smooth. Gracias