Brewton Insurance Agency - Brewton, Alabama

Brewton Insurance Agency: A Reliable Insurance Partner

Brewton Insurance Agency stands as a dedicated insurance agency committed to providing comprehensive coverage solutions to individuals and businesses within the Brewton, Alabama, community and surrounding areas. Located at 1014 Douglas Ave B, Brewton, AL 36426, United States, the agency operates with a focus on building long-term relationships based on trust and personalized service. Their phone number is 2518674316. While they currently do not have a dedicated website, potential clients can readily connect with them via telephone to discuss their specific needs.

About Brewton Insurance Agency

Brewton Insurance Agency specializes in a wide array of insurance products, catering to diverse requirements. Their primary focus is on offering a straightforward and accessible approach to securing the right coverage. The agency prides itself on its ability to navigate the complexities of the insurance landscape, ensuring clients receive tailored recommendations that align with their individual circumstances. They seem to excel at providing a local, responsive service, which is a significant advantage for those seeking personalized attention.

Key Features and Services

• Comprehensive Insurance Options: The agency offers a variety of insurance types, including personal lines such as auto, homeowners, and renters insurance, as well as commercial lines like business liability, property, and workers' compensation.
• Personalized Service: A core tenet of their operation is a commitment to understanding each client’s unique situation and providing customized solutions.
• Local Expertise: As a local agency, Brewton Insurance Agency possesses an intimate understanding of the specific risks and challenges faced by businesses and residents in the Brewton area.
• Dedicated Support: Clients can expect attentive support throughout the entire insurance process, from initial consultation to claims assistance.

Location and Accessibility

The agency’s physical location at 1014 Douglas Ave B, Brewton, AL 36426 provides convenient access for local clients. Notably, Brewton Insurance Agency demonstrates a commitment to inclusivity by offering both a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that individuals with mobility limitations can easily access their services. This commitment to accessibility underlines their dedication to serving the entire community.

Client Feedback and Reputation

Brewton Insurance Agency maintains an active presence on Google My Business, where it has garnered 39 reviews. The average opinion is 4.5/5, reflecting overwhelmingly positive experiences from clients. This high rating suggests a strong reputation for reliability, responsiveness, and customer satisfaction. Recent interactions highlight a dedication to resolving issues and improving the client experience. One client, for instance, experienced a delay in receiving quotes for business liability insurance and subsequently engaged with a member of the agency's team, Tiffany, who proactively followed up to understand the issue and implement improvements. This demonstrates a commitment to accountability and client service. It appears a strong emphasis is placed on acknowledging and rectifying any shortcomings in the customer journey, fostering trust and loyalty.

Contact Information

For inquiries or to discuss your insurance needs, you can reach Brewton Insurance Agency at 2518674316. Their physical address is 1014 Douglas Ave B, Brewton, AL 36426. While a website is currently unavailable, they are readily accessible via phone. The agency’s commitment to direct communication underscores their dedication to providing a personalized experience.

Looking Ahead

Brewton Insurance Agency continues to focus on providing reliable insurance coverage and exceptional customer service to the Brewton community. Their dedication to accessibility and responsiveness positions them as a valuable partner for individuals and businesses seeking comprehensive and personalized insurance solutions. Future growth likely hinges on leveraging client feedback to further refine their processes and enhance the overall client experience.

👍 Reviews of Brewton Insurance Agency

Karl S.

3/5

I've been waiting a month now for prices on business liability insurance.
Spoke with a lady in the office 3 weeks ago and she said they were trying to get other quotes... I changed my review from 2 stars to 3 stars because Tiffany from the agency reached out to me to see where they dropped the ball and where they need to improve in their customer service. I am very happy with her sincere apology for what went wrong.

Mary M.

5/5

I changed my auto and property insurance about a year ago to Brewton Insurance Agency. The rates were much better at Brewton Insurance Agency so I save money. Since changing to Brewton insurance, I have received excellent customer service and the transition to Brewton Insurance went smoothly. I received my proof of insurance cards and documents in a timely manner. I use their user friendly electronic system for bill pay. The office staff and owner are top notch. Thank you Brewton Insurance Agency.

Jackie C. G.

2/5

The staff if pretty knowledgeable here as long as all you need to do is purchase insurance. I, however, needed to renew my SR22 insurance and I let Ashley know that it she had to fax it to the Mobile DMV and she acted like she knew for sure that she did not and it would happen automatically... Thank Jehovah that I called back the next afternoon because not only would I have a suspended license longer, I would have had to pay an extra $350 in a matter of minutes, and after all that I paid to get it started would have been pointless!! When I called back I had to coach them through the entire process of something they say is a very common occurrence...smh

Carol H.

5/5

Placed my coverage with Michele and Brewton a couple of years ago. Great service and friendly people. If you are looking for an agency to do business with, this is the place!

Amanda S.

5/5

Great people to work with. I got into an accident a month ago and they took care of everything and answered any questions I had

Susan C.

5/5

I have been with Brewton Insurance Agency for years. They always work with you for the policy for your needs. I highly recommend them for all of your insurance needs.

David P.

5/5

Good hard working group. Michele has always done a great job looking out for me and my family.

Lori R.

5/5

Very helpful with whatever I need related to my Insurance. Always work to quickly help me with any changes or updates I need to make!