Robert Johnson - Alfa Insurance - Dothan, Alabama

Cathy S.

I have been purchasing personal, business & commercial insurance since 1973. In this time I have interacted with many property & casualty agents as well as life & health.

Communication is paramount when it comes to choosing an insurance agent. Most of us rarely have a claim however, we all want to be insured for that rare circumstance when we may need to have coverage.

When applying for insurance, it's important to ask questions pertaining to one's particular circumstances. None of us want to be told that upon filing a claim that we are not covered for that particular loss.

The very first time I contacted Robert Johnson, I was impressed. Robert is thorough. We discussed a property that I owned in Florida. As we were speaking, he logged into Google Earth so that he could get a look at said property. I had several questions regarding the Alfa Insurance Company & it's products. He had answers to the majority of those questions. He called the corporate office to inquire about the balance of my questions & provided those answers to me as well. He did this all in a kind & very efficient manner. I currently have my home insured through Alfa because of my faith in agent, Robert Johnson.

When Robert Johnson states that he will call you back, find answers to your questions or email information to you, he carries through on that promise & does so in an expedient manner.

More than a year after insuring with Alfa, I filed my first, and hopefully last claim. Fortunately it was a very small claim. Insurance Adjustor, Jay Curry arrived at my home to assess the damage. Jay worked well with my General Contractor while the damage was repaired. I am 100% completely satisfied with Jay Curry & the claim service he provided.

Alfa District Manager, Mark Whitlow has good reason to be proud to be associated with Robert Johnson. I appreciate the opportunity of having recently spoken with these fine individuals. They have renewed my faith in Alfa.

Ashley H.

Robert Johnson was so helpful in explaining exactly what insurance coverage was suitable for me. He really broke it down into terms that I can understand and the staff was so friendly and helpful.

Alice D.

Robert Johnson is the Best agent in the business. I recommend him for your insurance needs. Serving you is his business.

Dana J.

Robert is an excellent Agent, I love him!

Margaret C.

Great service. Would not do business with anyone else.