Pacific Credit Services - Fairfield, California

Jessica S.

Regardless of the "type" of business they are, you don't need to be rude to people. Little back story. I was in the middle of changing jobs so my insurance changed. My dental office billed my previous employers insurance which they denied due to the fact I no longer work there. I submitted my new insurance information to my dental office and was under the impression it was taken care of. That is until I received a call from this place informing me it wasn't. I am now working with my insurance to get the payment made through them, however this takes time. I have answered all calls from this place and communicated to them what I am doing. The gentleman I spoke to today decided he would express his opinion about how he thinks "I should just take care of this then" sense I haven't heard from my insurance regarding payment.
Now I don't know about you, but I pay insurance premiums every month so I don't have to deal with things like this. I don't care what quota your trying to meet or how many cases you are trying to recover, I'm not into sending people $700 just because my insurance is taking a minute to review my claim. Maybe take into consideration I have communicated with you every time your office has called and I have given as much updates as I have.

Village V. A.

I don't know of any collections company that will get lots of good reviews as they are collections! My company has been using this company for at least 20 years and we have had great customer service from them. I will and do recommend them to others that need debt collections! Suggestion, if you don't like getting calls for debt that you owe... then pay your bills!!!

Elliana P.

Horrible
The interest is insane, they will continue to collect a debt from you even if the original creditors have no way to be contacted. They’ll tell you that if the creditor can’t collect the money it will go to the state as unclaimed money!!
With everyone having one stars I believe them, cause they treated me the same way.
They don’t do all they can to help, they’ll make it seem like they’ll settle for less but really don’t.
When you speak to different people you will get different answers, sounds like their just a bunch of liars!!!

It’s not just about being upset because their debt collectors but there just bad for business !!

People Please keep leaving reviews so that you can’t help others to not to get in business with them and find a credit repair person to get debt removed

Mark J.

I just called this place to settle a collection they had on my account from 2013. They were very nice and respectful and are just trying to help people get their credit straightened out. I mentioned the poor reviews that are listed in Google and they understand why. The lady I spoke to mentioned that anyone who has a complaint about something that they believe is not "their fault" should contact this companies dispute department and they will do all they can to hep remove it.

Baron V. Z.

These guys really are the lowest of the low. They accept unverified debt, they don't verify it themselves, they don't provide notice of collections activity, they either call you nonstop or they never call you once, depending which will do more damage to your life.
This is the place slumlords, quacks, crooks, cons and swindlers hires to try to mess up the lives of people who have the misfortune of doing business with these criminals.
Their staff break FDCPA multiple times on every engagement. They are rude, condescending, ignorant, low-rent, minimum-wage trash. Their management are greasy used car lemon salesmen who feed from the bottom of the pond. True scum of the earth, here.

S S.

This company and the apartment complex illegally applied a debt to only me, and not the other renter. I received ONE letter after they already placed me in collections and NEVER heard from them again. I had to find their information on my credit report. Now I can't find a place to live until I pay this, and I have to handle getting half of it from the other renter.

Sheri A.

I was sent to this collection agency for a bogus Dr. bill. I cannot believe that any credit bureau would not attempt to investigate the so-called charges before they contact the accused owing person. Not only is this Dr nowhere to be found, but when you call the phone number for this Dr, they are no longer accepting calls. Maybe you should have tried this option before you sent me a letter to pay you the money, plus interest. Really? With no Dr to be found, who really gets the money, plus the interest? You have the same information for this Dr that I have. You have my name, so I am sure you can find me in your system. Lets see if you are better than the bogus companies that send us to you for collection.

Ted K.

Their web site says they do regular collection works as well as judgment recovery. When I called them they say they do judgment recovery only and collection work will depend on what type of transaction it is. They give out false information on their web site and then try to justify it by making up a story. Unreliable company to stay away for any collection service.