Los Angeles Police Federal Credit Union - Santa Clarita Branch - Santa Clarita, California

Los Angeles Police Federal Credit Union - Santa Clarita Branch: A Comprehensive Overview

For individuals and businesses seeking a reliable and community-focused financial institution, the Los Angeles Police Federal Credit Union – Santa Clarita Branch stands as an excellent choice. Located at 19195 Golden Valley Rd, Santa Clarita, CA 91387, United States, this branch offers a blend of traditional banking services and modern technological conveniences, all underpinned by a commitment to exceptional member service. The credit union’s accessibility and dedication to its clientele are consistently highlighted, creating a positive and welcoming environment for all. It’s a place where financial needs are not just met, but genuinely understood and addressed.

Location and Contact Information

The Santa Clarita branch is strategically situated within the vibrant community of Santa Clarita, providing convenient access for residents and businesses in the area. Phone: 8776952732 is the primary contact number for inquiries, appointments, and general assistance. Those seeking more information or wishing to manage their accounts can visit the Website: lapfcu.org. This website offers a wealth of resources, including online banking access, loan applications, and details about various financial products and services.

Specialties and Services

As a credit union, the Los Angeles Police Federal Credit Union – Santa Clarita Branch operates on a member-owned philosophy, prioritizing the financial well-being of its members. They offer a diverse range of financial products designed to cater to a wide spectrum of needs. These typically include:

• Savings Accounts: Various savings account options are available, offering competitive interest rates and flexible terms.
• Checking Accounts: Convenient checking accounts with features like online bill payment and mobile check deposit.
• Loans: Personal loans, auto loans, and mortgage loans are readily available, often with favorable rates and terms for members.
• Credit Cards: A selection of credit cards tailored to different spending habits and credit profiles.
• Financial Planning Services: Guidance and support for achieving financial goals, including retirement planning and investment strategies.

The credit union’s commitment extends beyond simply offering products; they strive to build long-term relationships with their members based on trust and mutual benefit.

Accessibility and Amenities

Recognizing the importance of inclusivity, the Santa Clarita branch is designed to be wheelchair-accessible, featuring a wheelchair-accessible car park and an wheelchair-accessible entrance. This demonstrates a proactive approach to ensuring that all members can comfortably access their services. Beyond physical accessibility, the staff consistently emphasizes a welcoming and helpful attitude, contributing to a positive overall experience.

Member Feedback and Reputation

The Los Angeles Police Federal Credit Union – Santa Clarita Branch consistently receives positive feedback from its members. Currently, the company boasts 29 reviews on Google My Business, with an average opinion of 4.3/5. These reviews consistently praise the friendly and knowledgeable staff, highlighting their dedication to providing exceptional service. Members frequently mention the professionalism and respect shown by the team, as well as their willingness to go the extra mile to assist. Many long-standing members have expressed their loyalty to the credit union, citing over 40 years of membership and expressing a deep appreciation for the consistent quality of service. The emphasis on building personal relationships and understanding individual financial circumstances appears to be a key factor in the branch’s strong reputation.

Key Features and Benefits

• Member Ownership: As a credit union, profits are returned to members in the form of higher savings rates and lower loan rates.
• Personalized Service: The staff is dedicated to providing tailored financial solutions to meet individual member needs.
• Community Focus: The credit union is committed to supporting the local community through various initiatives.
• Convenient Location: The Santa Clarita branch offers easy access for residents and businesses in the area.
• Competitive Rates: LAPFCU often provides competitive interest rates on savings accounts and loans.

In conclusion, the Los Angeles Police Federal Credit Union – Santa Clarita Branch represents a trustworthy and supportive financial partner. Its commitment to member service, accessibility, and community involvement, coupled with its competitive offerings, makes it a compelling choice for individuals and businesses seeking a reliable and personalized banking experience. The consistently positive feedback suggests that this branch is not just meeting expectations, but exceeding them in providing a truly valuable service to its members.

👍 Reviews of Los Angeles Police Federal Credit Union - Santa Clarita Branch

dennis H.

2/5

LAPFCU is becoming more and more like a big bank. Nickle and dime charges, a new web page that looks like it went back in time 20 years, long wait times in the branch.

Old S.

5/5

Great People at LAPFCU providing Great Service to their Members/Customers..Not because the have too, but because they want too..

Gonzalo L.

5/5

The best LAPFCU branch in my humble opinion. People are nice, friendly, professional, respectful and always willing to help.

Benson L.

5/5

Great experience, friendly and knowledgeable staff. I would highly recommend this office. I have been a member for over 40 years.

Derrick A.

1/5

I've financed two vehicles through this credit union now and both have been an unmitigated disaster. They insist on registering your vehicles if they are out of state. The delays have been ridiculous. I wrote a check for my boat and handed it over to the previous owner three weeks ago. My boat is still not registered. I called to check on the registration and was told the paperwork was sent to Arizona and the delay was with Arizona Game and Fish. Well well well, shame on you LAPFCU. I'd already called Arizona and guess what. They have received nothing!!! Lying liars. Once I exposed the lies, the story changed to, Oh we ordered the title and are waiting on it and it could take up to 30 days to register your vehicle. Another lie. I specifically asked that I be allowed to take care of the registration. Denied! Arizona Game and Fish advised me all I needed was a bill of sale and pay the fees and the registration would be done....in minutes!!! The problem is, the credit union already took the money for the registration fees from my account.....which they haven't paid to Arizona because my boat is still unregistered. Pure incompetence and lack of empathy for their customers who must wait while they slowly go through the motions. I'm stuck now with a boat I can't legally drive and have no evidence I purchased the boat. Why? Because the F'ing credit union kept it. To register it for me. Against my wishes!!

Julie B.

5/5

I called to telephonically pay visa bill. Staff was friendly,confirmed my identity ,and completed transaction quickly.

Larry W.

1/5

This is the most corrupt organization ive ever known! You get your identity stolen every three months like clockwork but they "claim" it's the customers fault. They refuse to acknowledge that one of their employees is selling information. Ive had two accounts from two other institutions and NOT ONE SINGLE ISSUE WITH IDENTITY THEFT!!!!

Kyle

1/5

Terrible bank with one of the worst customer service I have ever had to deal with. No matter what time I have tried to call, I was on hold for at least 20-30 min before I was able to speak to a representative who would put me on hold again to route me to someone else. I have also had endless problems with my debit card not working at many different locations. I have had nothing but bad experience with LAPFCU.