NAPA Auto Parts - L & L Auto - Kayenta, Arizona

Meg Holiday

Grumpy old man working the counter has no manners so I just left. Hard to hand over money and order the parts you need when you're treated like a child there to steal a candy bar and only given one word answers, haha. Take note of how many low ratings have actual local support but 1 high 'shout out' has a reply with praise so you know they're aware of the issues. ?
That's just how they are here, jíní. Still gave it a shot but no etiquette to be found. Or based on what other people have said, the fact I was a woman with a credit card was probably his issue.
JUST DON'T DO IT! ?

Joseph Mariano

Great place. Rather only place for parts. But may have to order certain ones. In a pinch it has the things you need, other wise a trip in any direction to nearest larger city is 2hr drive away.

BigCat388 160 (Big Cat)

The Last Frontier before making a one way 2 or 3 hour trip to Actual Civilization . NEVERMIND the price gouging as it will get you out of The Middle of Nowhere in a jiffy .

BEWARE most orders are " next day " delivery noting is urgently needed right now or kept " On Hand " ready for purchase .

ESPECIALLY IF YOU Karen OR Darren your way in. Your assistance will be EXTREMELY delayed by about a week intentionally or longer if " Y o U " go Bizerk.

Exit sage off the front edge

Adzáán Mą'íí Tso

Had the weirdest experience ever as a customer. I've honestly never witnessed such self-sabotaging behavior but here we go:
My husband forgot his card in our car so I let him pay with my card while I continued to browse. Some woman rings him up and then notices the name, makes a remark and he confirms it is my card. Before I can come over or he can say anything else, this chick snatches back everything and refunds it (which she must do a lot because she did this in less than 5 seconds, lol). She starts talking about protecting the customers and I point out she never verified ID to begin with and already ran it so this made no sense, we ask for a manager and he says she did nothing wrong. I ask why she let him get as far as signing then before saying anything if that was their priority and he just laughs.
At this point the money won't be refunded until three days later and we just leave it because we're too tired to argue any further but we do need the parts. Sent my mother in an hour later (same card, same order, rang up the same amount by the same girl) and they run the transaction without checking ID again, LOL.
Since learning how these people are, I've yet to put myself in a position where I need anything from them. Even the local tire shops are more helpful and make more sense than this.

Aderf Ollitsac

I don't think they have a clock. I should up on a Saturday before One o'clock and I got there ten till one and the doors were already closed. I don't think they appreciate the locals business.

Shonie De La Rosa

great place to get parts!

Della Begay

Parts are available. But their employee a male about late 50's is quite rude. I only go there because it only parts store in town. They need train their employees not to be sexist.

Gene Salt

It great a store like Napa that put kayenta on the map. They sold me some truck parts. I call back that parts dont fit my truck. And now they tell me my vehicle not listed in their computer and the parts are dealer item, upon returning the items, l got charge 20%restock and special order fee. These parts are taken from a Napa warehouse and this store did not have the parts in stock and these parts are not special, they normal parts for this truck that not applied with any modifications. Stocking and special order charges is erroneous.