Traci Hollander - State Farm Insurance Agent - San Francisco, California

Shay T.

Had an amazing experience getting car and life insurance for my move to California. Heather Love made everything quick, easy, and stress-free. Super helpful, professional, and got me great coverage at a great rate. Highly recommend!

BRendeysia T.

Heather Love provided exceptional service and helped me secure a great rate on life insurance to protect my family. She was knowledgeable, responsive, and a pleasure to work with throughout the entire process. I truly appreciate her dedication and support.

jeffrey P.

This agency goes the extra distance for their clients. Although Traci normally does not do health insurance she took the time to walk me through the best providers. Heather Love knows her game better than Jake and is available to answer your important insurance questions.

Jim M.

I have been a client of Traci's since 1995. We have always received excellent and fast service from them, but this past week Eva was exceptional as we switched from State Farm to the CA Fair Plan. I had procrastinated but when I finally got going, Eva got it all done for us in just a couple of days. Eva is efficient and a joy to work with.

Charles P.

5 Stars Plus – Outstanding Service from Eva Lee at State Farm! Truly Fantastic on Purpose!
I recently had the absolute pleasure of working with Eva Lee at State Farm Insurance, and I must say, her service was nothing short of exceptional. From the moment I reached out, Eva demonstrated professionalism, efficiency, and a genuine commitment to my needs.

What stood out the most was her dedication to going above and beyond. She took the time to thoroughly explain every detail of my policy, ensuring I fully understood my coverage and options. Her responsiveness was remarkable—providing quick answers, clear communication, and a willingness to assist with any concerns I had.

It’s rare to find someone who combines outstanding customer service with real integrity, but Eva Lee does exactly that. She made me feel truly valued as a customer, and I greatly appreciate the fantastic, on-purpose service I received.

If you’re looking for reliable coverage and a dedicated agent who truly cares, I highly recommend Eva Lee at State Farm Insurance! ⭐⭐⭐⭐⭐+

Dae L.

I have been with this team for well over 15 years and primarily because of the excellent and dependable service by agent Eva Eng who works with Traci. Eva is extremely knowledgeable and responds to any need I have in a very timely manner. She also explains things very clearly in lay-man's terms such that I come away feeling confident with her explanations which is why I have expanded my insurance needs beyond just car insurance. I trust her advice and look to her for guidance in all my insurance needs. I highly recommend Eva Eng for any of your insurance requirements.

Mark R.

Eva Lee was a terrific help in providing new competitive quotes for my insurance needs and subsequently getting new policies in place. She was always helpful, always patient, always responsive and a delight to work with. I'm happy to be a new client.

Vincent D.

I have been a long standing customer with Traci Hollander - State Farm Insurance Agency Inc. As the company (State Farm Insurance) moves more to an automated AI system, I found the staff especially Vincent Martini (Office Associate) extremely friendly, helpful and professional in assisting me file a recent claim and understanding the process. Not all claims fit a "cookie cutter" process and he understood this. I was able to quickly schedule an in office appointment due to the uniqueness of the accident reporting process. Mr. Martini connected me to right State Farm staff personnel to handling my claim which greatly eased my anxiety. His customer service skill are commendable and reflects most positively on the agency and company. He made feel like I was not just a number, but an appreciated customer. As the world changes, I know that Traci Hollander's staff will take the time to maintain that human contact that identifies a great business. Keep up the good work and you will always have my business.