REI Headquarters - Sumner, Washington

Address: 1700 45th St E, Sumner, WA 98352, United States.
Phone: 4253003003.
Website: rei.com.
Specialties: Corporate office.
Other points of interest: Onsite services, Wheelchair-accessible entrance, Wheelchair-accessible parking lot.
Opinions: This company has 119 reviews on Google My Business.
Average opinion: 3.6/5.

Location of REI Headquarters

4253003003

REI Headquarters: A Comprehensive Guide

REI (Recreational Equipment, Inc.) is a well-known company that specializes in providing outdoor recreation gear, sporting goods, and clothing. The REI Headquarters is located at Address: 1700 45th St E, Sumner, WA 98352, United States. It is the corporate office of the company, and it is an important point of interest for those who are interested in the operations of the company.

One of the standout features of the REI Headquarters is its accessibility. The building has a wheelchair-accessible entrance and a wheelchair-accessible parking lot, making it easy for people with mobility challenges to visit. The headquarters also offers onsite services, which can be helpful for those who are visiting for business purposes.

If you're interested in learning more about REI and its headquarters, there are several resources you can use. You can start by visiting the company's website at rei.com. Here, you can find information about the company's products, services, and history. You can also learn about the company's mission and values, which are centered around sustainability, outdoor adventure, and community.

If you want to get a sense of what other people think of REI and its headquarters, you can check out the company's Google My Business page. This company has 119 reviews on Google My Business, and the average opinion is 3.6/5. Many reviewers praise the company's products, customer service, and commitment to sustainability. However, some reviewers have criticized the company for its business practices, such as its use of overseas manufacturing.

Overall, the REI Headquarters is a fascinating place to visit for anyone who is interested in outdoor recreation or corporate social responsibility. The building is accessible, and the onsite services are helpful. The company's website is a great resource for learning more about the company and its products, and the Google My Business reviews provide valuable insights into what other people think of the company.

If you're interested in contacting REI or learning more about its products and services, we highly recommend visiting the company's website at rei.com. Here, you can find everything you need to know about the company and its offerings. Whether you're looking for outdoor gear, clothing, or inspiration for your next adventure, REI is a great resource to have in your corner.

Reviews of REI Headquarters

Terri Solinger

1/5

BEWARE of ever paying cash at a retail store. They refund online faster process and neglect the retail in person. I found out after paying cash and they send a check request (which is very confusing) no tracking or acknowledgment to follow. Called 4 times to see status and folks have no info besides sorry about your almost 3,000 just the way it is and it will just show up in about 4-5 weeks! I am spitting nails and now thinking i will return the other bike I purchased and take my business else ware Breakdown: 2800.00 check request one week and 3-4 to process DO NOT PAY WITH CASH and if so ask about policy Honestly, I have never heard of someone waiting 4-5 weeks. Just putting a warning out for customers.
Thanks for reading!

Kevin Hart

1/5

At Oakbrook, IL USA location Cashier Tyler and I discussed applying my membership discount towards an item I was purchasing. He said that he was applying and slyly asked whether I would like a printed receipt. When I looked at my receipt later I found discount wasn’t applied. I drove back and asked for compensation for their error, after much deliberation management, Twila and MOD offered a discount for another full priced item. They confirmed it would be emailed, it was never sent. Sad to see REI in such a sorry condition. It used to be a decent retailer. Prediction, they’ll continue to overcharge customers and discount until they run the business into the ground.

TA Metalworks

1/5

I've been a member for more than 15 years now. I downloaded the REI app and tried to log on. The only way to do that is to use the original email address that I used to sign up for membership. Not the REI member ID, Just the old junk mail address. I don't know the password and can't access that email. Imagine that... I stopped using a junk box... so even though I have my membership card I can't use any of my store credit on the REI app. I wonder why the ony use email addresses?
Wouldn't it make sense to be able to use my REI membership ID? Why even give out ID numbers?
UPDATE THE SYSTEM! IM DONE WITH THIS BS. Keep my dividends!

Ron Voltz

1/5

REI IS ON A SYSTEMIC venture to reduce there aging population. They are making it extremely difficult for non woke persons to sustain a job. I have seen three instances in the last 5 yr. There woke mentality is absolutely unacceptable. I will never shop there again and will support that issue to all my acquaintances. Your CEO IS Gutless and will hey goooo with the flow. Hey Buddy how much did you make last year?

Theron Stein

1/5

What a garbage company! I ordered a pair of hiking boots and it took three day for this sorry excuse of company to figure out that the item I ordered was not in stock and then NOT inform me of this fact, I found out only after I was checking shipping status. I hope your company goes bankrupt.

Yuching Hsu

1/5

I received a wrong item from online store and was asked to return it by myself. it took a lot of effort and REI refuse to compensate. I am busy!!!

Roby Dorsett

1/5

I recently placed an $850 order with REI, and I'm deeply disappointed with the entire experience. The order was supposed to be delivered to the store on Saturday, and three items were meant to be shipped to my home. Unfortunately, none of the items met their delivery deadlines.

What's even more frustrating is that REI held onto my credit card without sending any notification that there was an issue with my order. I had no idea that my order was in trouble until it was too late.

This situation couldn't have come at a worse time. My family and I are supposed to go camping on Wednesday, and now I have no gear in hand. This has caused a significant inconvenience and stress, as I was counting on having the necessary equipment for our trip.

I expected better from REI, especially considering the amount I spent on my order. This experience has been a letdown, and it's a reminder of the importance of reliable and transparent customer service. I hope REI can improve their communication and delivery process to ensure this doesn't happen to others in the future.

I do NOT recommend ordering any items online. Their system is broken and many others have had the same issues. My local store has been helping, but the distribution centers and headquarters need to fix this. It is a bit ridiculous.

Lisa Henning

1/5

I've been a member for decades. I just read that REI C'Suite'ers are unsupportive of employees to Unionize.
REI used to be a "Co-op", REI used to be high quality & have fabulous year end sales, REI used to call itself & operate more like a Co-op, but in each of these sectors, it has veered dramatically from its original organizational mission that was attractive to members. It is now just another retailer.
I believe, as a Member, you should NOT stand in the way of employees who wish to Unionize.