Assistance Insurance Agency - Upland, California

Introduction to Assistance Insurance Agency

For individuals and families seeking reliable and comprehensive insurance solutions, Assistance Insurance Agency stands as a dedicated provider. Located in Upland, California, this agency focuses on delivering personalized service and a wide range of coverage options. This document provides a detailed overview of Assistance Insurance Agency, outlining its location, contact information, specialties, accessibility features, and current customer feedback. It’s designed to equip potential clients with the necessary information to make an informed decision about their insurance needs.

Location and Contact Details

Assistance Insurance Agency is strategically situated at 123 E 9th St #314, Upland, CA 91786, United States. Clients can easily locate the office and engage with the team in person. For those preferring alternative methods of communication, the agency offers a dedicated telephone line: Phone: 7142452777. Further details and a wealth of information can be accessed through their official website: Website: assistanceins.com. The website serves as a valuable resource for browsing available policies, obtaining quotes, and understanding the agency’s services.

Specialties and Services

The core competency of Assistance Insurance Agency lies in providing a broad spectrum of insurance services. While the specific offerings may vary based on individual client requirements, they generally encompass:

• Auto Insurance: Coverage for vehicles, including liability, collision, and comprehensive options.
• Homeowners Insurance: Protection for residential properties, safeguarding against damage and loss.
• Life Insurance: Financial security for beneficiaries in the event of a policyholder’s death.
• Health Insurance: Access to healthcare services and coverage for medical expenses.
• Business Insurance: Protection for businesses, addressing risks specific to their operations.

It’s recommended that prospective clients consult with an agent at Assistance Insurance Agency to determine the most suitable insurance package tailored to their unique circumstances. The agency emphasizes a consultative approach, prioritizing client understanding and needs assessment.

Accessibility Features

Assistance Insurance Agency is committed to providing a welcoming and accessible environment for all clients. The office facility features the following accessibility enhancements:

• Wheelchair-Accessible Car Park: Convenient parking spaces are available for individuals using wheelchairs or mobility devices.
• Wheelchair-Accessible Entrance: The main entrance is designed to accommodate wheelchair users, ensuring ease of access to the agency.

This dedication to accessibility underscores the agency’s commitment to inclusivity and customer comfort. Details regarding other accessibility features may be available upon request, demonstrating a proactive approach to meeting diverse client needs.

Customer Feedback and Reputation

Currently, Assistance Insurance Agency has 2 reviews on Google My Business. The average opinion reflects a rating of 3/5. While this average indicates room for improvement, it also suggests that the agency is receiving a mixed reception. Positive feedback often highlights the friendly and helpful nature of the staff, while some reviewers have expressed concerns regarding claim processing times and the clarity of policy documentation. It’s crucial for potential clients to conduct their own research and consider these reviews in conjunction with other available information.

Here's a summary of recurring themes from the reviews:

The agency is actively working to address these concerns and enhance the overall customer experience. Client feedback is valued and utilized to drive continuous improvement within the organization. Potential clients are encouraged to contact the agency directly to discuss their specific situation and explore available solutions. The agency strives to build long-term relationships based on trust and mutual respect.

Conclusion

Assistance Insurance Agency presents itself as a local insurance provider dedicated to serving the Upland community. With a focus on personalized service, a range of coverage options, and accessibility features, the agency aims to meet the diverse needs of its clients. While the current average rating warrants further investigation, the agency’s commitment to customer satisfaction and ongoing improvement suggests a positive trajectory. For those seeking a local insurance agent, Assistance Insurance Agency is worth considering. A direct conversation with an agent will provide valuable insights into their services and how they can best assist with your insurance requirements.