The Parnell Insurance Agency, Inc - Oxford, Alabama

The Parnell Insurance Agency, Inc.: A Trusted Insurance Provider

The Parnell Insurance Agency, Inc. is a reputable insurance agency located in Oxford, Alabama. Situated at 400 Snow St, Oxford, AL 36203, United States, the agency is dedicated to providing comprehensive and personalized insurance solutions to individuals and families throughout the region. With a strong commitment to customer service and a wide range of coverage options, Parnell Insurance Agency has established itself as a reliable partner for all insurance needs.

Specialties and Services

Parnell Insurance Agency specializes in auto insurance and home insurance, offering tailored policies to suit diverse requirements. However, their expertise extends beyond these core areas. They provide a holistic approach to insurance, assisting clients with:

• Auto Insurance: From liability coverage to comprehensive protection, they help clients find the right auto insurance policy to safeguard their vehicles and finances.
• Home Insurance: Protecting homes and belongings is a priority. Parnell Insurance Agency offers a variety of home insurance plans, covering everything from structural damage to personal property loss.
• Other Insurance Types: While auto and home insurance are their specialties, they also provide solutions for various other needs, including life insurance, business insurance, and more.

Convenient Location and Accessibility

The agency’s physical address at 400 Snow St, Oxford, AL 36203, places it centrally within the community. They pride themselves on being locally accessible and responsive. Furthermore, the agency demonstrates a commitment to inclusivity with wheelchair-accessible car park and wheelchair-accessible entrance facilities, ensuring that everyone can easily access their services. They also offer online appointments, providing added convenience for clients who prefer virtual consultations.

Exceptional Customer Service – As Reported

Feedback consistently highlights Parnell Insurance Agency's dedication to exceptional customer service. Numerous reviews reflect a positive experience, emphasizing responsiveness and a genuine desire to understand client needs. For example, one customer stated, “Thank you so much Brianna for returning my call within 20 minutes of me calling and helping me get affordable insurance Made sure I understood and got me an amazing to and was very friendly and excellent customer service And it was super easy to get my coverage and was covered in minutes where as when working with anyone else it took longer and never received a call back. Highly recommend you to anyone Thank you again” This sentiment is echoed across multiple reviews, illustrating a consistent pattern of positive interactions. The agency’s focus on clear communication and efficient processing contributes significantly to client satisfaction. It’s clear that the team prioritizes building strong, long-term relationships with their clients.

Positive Reputation and Reviews

The Parnell Insurance Agency boasts a strong reputation within the community, as evidenced by its impressive 4.7/5 average rating on Google My Business. With over 40 reviews, prospective clients can gain valuable insights into the experiences of others. These reviews consistently praise the agency’s professionalism, knowledge, and commitment to finding the best possible coverage at competitive rates. The agency’s responsiveness, straightforward approach, and dedication to client education are frequently mentioned as key strengths. The high volume of positive feedback underscores the agency’s dedication to exceeding customer expectations. Their responsiveness, particularly the quick return calls detailed in several reviews, is a significant differentiator.

Contact Information and Website

For more information or to schedule an appointment, prospective clients are encouraged to contact The Parnell Insurance Agency directly. Their phone number is 2568318887. Alternatively, they can explore their services and resources online at parnellinsurance.com. The website provides detailed information on the types of insurance offered, policy options, and contact details.

In conclusion, The Parnell Insurance Agency, Inc. represents a reliable and customer-centric solution for all insurance requirements in Oxford, Alabama. Their commitment to accessibility, combined with positive customer feedback and a wide range of services, positions them as a leading provider in the area.

👍 Reviews of The Parnell Insurance Agency, Inc

Aimee W.

5/5

Thank you so much Brianna for returning my call within 20 minutes of me calling and helping me get affordable insurance! Made sure i understood and got me an amazing to and was very friendly and excellent customer service! And it was super easy to get my coverage and was covered in minutes where as when working with anyone else it took longer and never received a call back. Highly recommend you to anyone! Thank you again!!

Sam M.

5/5

This agency is the most professional and efficient of any insurance agency I have ever worked with. My agent is Brianna and she is very smart, responsive and a pleasure to work with. I now have all my insurance needs supplied by these folks. Thank you.

Catherine M.

5/5

Brianna at Parnell is a rockstar. She was so helpful, professional, and friendly. If you don’t love your Insurance agent- call her!

Jennifer E.

5/5

Shelby friendly and give me great info about business..

Amy Q.

5/5

Brianna was over the top helpful. It was an amazing experience working with her. She answered all of my questions and went above and beyond for me. The amount of stress that Brianna took off of my shoulders was incredible! I recommend her to everyone that I know. Thanks again Brianna!

Pam S.

5/5

Parnell is the best Insurance Agency I have ever used. They are always looking for ways to help me with my insurance! They "shop" to see if there are any cheaper companies for me. I really appreciate that.

Justin W.

1/5

Parnell made a classification error on my business insurance. What was quoted to me would have been around $600 annually. After a premium audit I was re classified and now the insurance company is charging me almost $6000! Parnell made the error and now I’m paying for it. Parnell has been difficult to deal with and they do not communicate very well. I would not trust them with my business insurance.

Marsha K.

5/5

Brianna is the BEST insurance agent I have ever worked with. Nice, courteous, friendly, efficient, and lightning fast...what more could you ask for?