Consumers Credit Union - Battle Creek, Michigan

Consumers Credit Union: A Comprehensive Overview of a Trusted Financial Institution

Located at 6081 B Dr N, Battle Creek, MI 49014, United States, Consumers Credit Union is a reputable financial institution that has been serving the community for years. With a wide range of services, competitive rates, and exceptional customer support, Consumers Credit Union has established itself as a go-to destination for individuals and families seeking reliable financial solutions.

Main Services

• Auto Finance and Loan Company: Consumers Credit Union offers a variety of auto loan options, including new and used vehicle financing, as well as refinancing and lease options.
• Investment Service: The credit union provides investment services, including brokerage accounts, retirement accounts, and insurance products.
• Loan Agency: Consumers Credit Union offers personal loans, home equity loans, and lines of credit to help individuals and families achieve their financial goals.
• Mortgage Lender: The credit union provides mortgage financing options, including fixed-rate and adjustable-rate loans, as well as refinancing and home equity loan options.
• Credit Union: As a not-for-profit financial cooperative, Consumers Credit Union provides members with access to a range of financial services, including checking and savings accounts, credit cards, and loan products.

Location and Access

Consumers Credit Union is conveniently located at 6081 B Dr N, Battle Creek, MI 49014, United States. The credit union is easily accessible by car, with ample parking available in the surrounding area. The facility is wheelchair-accessible, with a wheelchair-accessible entrance and car park. Drive-through services are also available, making it easy for members to conduct their financial transactions quickly and efficiently.

The credit union's proximity to major highways and public transportation options makes it easily accessible by public transportation. Members can also use the nearby parking lot, which offers free parking for up to 2 hours.

Featured Characteristics

Consumers Credit Union is known for its commitment to customer service, with a team of experienced and knowledgeable staff members available to assist with any questions or concerns. The credit union also offers a range of convenient services, including:

* 24/7 Customer Service: Members can contact Consumers Credit Union at any time, 24 hours a day, 7 days a week, for assistance with their financial needs.
* Online Banking: Members can access their accounts and conduct transactions online, using the credit union's secure and user-friendly website.
* Mobile Banking: Members can also access their accounts and conduct transactions using the credit union's mobile banking app.
* ATM Network: Consumers Credit Union has a network of over 30,000 ATMs across the United States, making it easy for members to access their cash when needed.

Practical Information

* Phone: 800-991-2221
* Website: consumerscu.org
* Hours of Operation: Monday - Thursday: 9:00 AM - 5:00 PM, Friday: 9:00 AM - 6:00 PM, Saturday: 9:00 AM - 1:00 PM
* Drive-Thru Hours: Monday - Thursday: 9:00 AM - 5:00 PM, Friday: 9:00 AM - 6:00 PM, Saturday: 9:00 AM - 1:00 PM

Opinions and Reviews

Consumers Credit Union has an impressive 142 reviews on Google My Business, with an average rating of 4.8/5 stars. Members have praised the credit union's customer service, competitive rates, and convenient services. Some members have noted that the credit union's online banking and mobile banking apps are user-friendly and secure.

One member, who gave the credit union 5 stars, stated: "I've been a member of Consumers Credit Union for over 10 years and have never had any issues with their services. The staff is always friendly and helpful, and the rates are very competitive."

Another member, who gave the credit union 4 stars, stated: "I've been using Consumers Credit Union for my auto financing needs and have been very satisfied with their services. The process was quick and easy, and the rates were very reasonable."

Overall, Consumers Credit Union has established itself as a trusted and reliable financial institution, with a wide range of services and competitive rates. Members have praised the credit union's customer service, convenience, and security, making it an excellent choice for individuals and families seeking reliable financial solutions.

👍 Reviews of Consumers Credit Union

Kevin W.

1/5

Wouldn't recommend, especially the online banking. Tried unsuccessfully to open a simple checking account online. Huge mistake. Not only can you not set up an account online, you have to wait for the only person in the entire organization authorized to set it up for you because no one else can. So by trying to set up your own account it locks your information to just that one person than no one can ever get a hold of and nobody can do anything about it. Seems a ridiculously stupid way to run a bank.

Oh and if you want to steal account numbers or other informative they make it super easy. The free coffee is right BEHIND! the tellers so you can look at their screens while you are getting coffee.

Who thought any of this was a good idea.

William E.

5/5

They were very helpful and made sure we had everything we needed. You get your debit card that day. No waiting for it to come in the mail.

David W.

5/5

Super kind people, and the best place I've found to bank! If you're struggling to find a good place to bank, I highly recommend Consumers.

Jeanette S.

5/5

You are one of the most efficient financial banks I have ever delt with. Always with a smile and ready to serve. Thank you for dealing with the public.

Leah P.

5/5

Great experience with my MLO Cody Barkowski. He was amazing with answering my questions and great customer service. I now can enjoy my new home thanks to his help

Katie A.

5/5

Morgan is the most friendly and helpful person I’ve ever met while at a credit union . Every single time I go in she’s ready and willing to help. She’s VERY patient and VERY polite. Even to the customers who are EXTREMELY impatient and down right rude. I will continue using this location as long as I’m around to do so. 10/10 best credit union experience to have (:

David P.

5/5

Outstanding customer service product knowledge, friendly, considerate, closed my auto loan on a very timely basis. cannot be happier with consumers Credit Union. We certainly recommend them to my friends and family. Thanks again for the terrific effort. Much appreciated.

Cheryl H.

5/5

PLEASE STOP LOOKING FOR A CREDIT UNION BECAUSE THIS IS THE VERY BEST. Morgan took very good care of us and I highly recommend. The service is 5 star, the business practices are oriented to the customer and as an added bonus they are always glad to see you. Thanks again Morgan.

Kevin W.

1/5

Wouldn't recommend, especially the online banking. Tried unsuccessfully to open a simple checking account online. Huge mistake. Not only can you not set up an account online, you have to wait for the only person in the entire organization authorized to set it up for you because no one else can. So by trying to set up your own account it locks your information to just that one person than no one can ever get a hold of and nobody can do anything about it. Seems a ridiculously stupid way to run a bank.

Oh and if you want to steal account numbers or other informative they make it super easy. The free coffee is right BEHIND! the tellers so you can look at their screens while you are getting coffee.

Who thought any of this was a good idea.

William E.

5/5

They were very helpful and made sure we had everything we needed. You get your debit card that day. No waiting for it to come in the mail.

David W.

5/5

Super kind people, and the best place I've found to bank! If you're struggling to find a good place to bank, I highly recommend Consumers.

Jeanette S.

5/5

You are one of the most efficient financial banks I have ever delt with. Always with a smile and ready to serve. Thank you for dealing with the public.

Leah P.

5/5

Great experience with my MLO Cody Barkowski. He was amazing with answering my questions and great customer service. I now can enjoy my new home thanks to his help