Samuel Contreras Jr Agency Inc American Family Insurance - Aurora, Illinois

Samuel Contreras Jr Agency Inc American Family Insurance: A Comprehensive Guide

Samuel Contreras Jr Agency Inc American Family Insurance is a reputable insurance agency located at 1187 N Farnsworth Ave # 105, Aurora, IL 60505, United States. With over 41 reviews on Google My Business, this agency has established itself as a trusted provider of insurance services in the area. In this article, we will delve into the main services offered by Samuel Contreras Jr Agency Inc American Family Insurance, its location and access, featured characteristics, practical information, and positive aspects mentioned by customers.

"Main Services"

• Insurance agency services
• Personal and commercial insurance coverage
• Life insurance and disability insurance
• Homeowners and renters insurance
• Auto insurance and motorcycle insurance
• Business insurance and liability insurance

"Location and Access"

Samuel Contreras Jr Agency Inc American Family Insurance is conveniently located at 1187 N Farnsworth Ave # 105, Aurora, IL 60505, United States. This location is easily accessible by car, and the agency offers wheelchair-accessible parking facilities. Appointments are required, and customers can reach the agency by phone at 6307235220 or visit their website at amfam.com.

"Featured Characteristics"

• Experienced and knowledgeable staff
• Personalized service and attention to detail
• Wide range of insurance products and services
• Competitive pricing and flexible payment options
• Excellent customer service and communication

"Practical Information"

* Address: 1187 N Farnsworth Ave # 105, Aurora, IL 60505, United States
* Phone: 6307235220
* Website: amfam.com
* Hours of operation: Not specified
* Payment options: Not specified
* Insurance products and services: Personal and commercial insurance coverage, life insurance and disability insurance, homeowners and renters insurance, auto insurance and motorcycle insurance, business insurance and liability insurance

Positive Aspects from Reviews

One of the standout features of Samuel Contreras Jr Agency Inc American Family Insurance is its exceptional customer service. Reviewers praise the agency's knowledgeable and attentive staff, who take the time to understand their customers' needs and provide personalized service. Many customers have reported feeling confident and secure with the agency's insurance products and services, and appreciate the agency's competitive pricing and flexible payment options.

Customers have also praised the agency's ability to provide excellent customer service and communication. Reviewers have noted that the agency is responsive to their concerns and questions, and that the staff is always willing to go the extra mile to ensure customer satisfaction.

Overall, Samuel Contreras Jr Agency Inc American Family Insurance has established itself as a trusted provider of insurance services in the area. With its experienced and knowledgeable staff, wide range of insurance products and services, and excellent customer service, this agency is well-equipped to meet the needs of its customers.

👍 Reviews of Samuel Contreras Jr Agency Inc American Family Insurance

Lily R.

5/5

I had the pleasure of working with Carolina at American Family Insurance, and I can confidently say she delivers exceptional service. From the moment we connected, she was attentive, knowledgeable, and truly committed to helping me find the best coverage options for my needs. Her professionalism, responsiveness, and friendly demeanor made a big impression. If you're looking for someone who genuinely cares and goes the extra mile, Carolina is the one to trust. Highly recommended!

Marlen F.

1/5

The worse place I would never recommend. Jonathan was the one that “helped” me but he didn’t he would always tell me it was not their fault and that every month the payment will raise eventually I noticed that every month they would charge me $10 more so it went to 110-150. I was so disappointed and he said that that’s how they work How it would be. He basically mentioned that they were charged monthly and that on this July, they were going to charge me more so just to keep in mind, they were going to charge me extra more. Now on top of that, they never sent me a package. Supposedly they were going to send me so I never got the Discount and they have been overcharged me constantly. But before this, I also put State Farm insurance on my home and it was denied because of me calling the insurance. There was no claim done, but in their hands, they took the money I paid in full a whole year and took the money which still is very unfair and I’m still waiting to refund my money back. Jonathan is the worst person that could work with you. He will tell you this is the amount but then he will raise it up every month. This does not make sense especially if you made a contract of six months and they’re still overcharging you. On how they overcharge you and give you an estimate and give you what you will be paying for those six months but on top of that, they will remove more money out of your account so please make sure to check every single payment because these people are very sketchy

David A. M. R.

1/5

They sent me to my credit history for not continuing with them at the end of my policy.

angelica R.

5/5

Carolina helped us to execute a surety bond very quickly ! She kept me updated and informed every step of the way. Very knowledgeable , she was great! Sam and his team definitely know what they’re doing and are both efficient & professional in their work. Highly recommend this agency for all your insurance needs !

Jeanette D.

5/5

Sam has been so helpful.. I would recommend them to anyone. I been wit amfam since 2015 and never had any disappointments.. I even recommended a few of my friends to get insurance here. The agents are very nice and and very helpful. Thanks ladies for always taking care of me when I call.

jessie S.

5/5

I have been with amfam since I bought my first car. Jennifer made purchasing insurance for the first time very easy and explained my policy coverages in depth. Claims go very smoothly and any question I had Jennifer and Carmen were always on top of it to help me get the answer. If your looking for a place with good customer service this is your spot.

Jocelyn M.

5/5

I been with this agency Samuel (Sammy) over 4 years. Best agent you can ever find in this area. Gives good suggestions and what’s best for us as clients. Amazing work as an agent. Great job Sammy! Definitely recommended

Vanessa A.

5/5

Since the beginning Sam has been so helpful in making sure we are properly covered for auto, home and life. His sales rep. Jennifer is also super helpful whenever we call or email with a question. They take the time to listen to your needs. I would recommend them to anyone looking for an agent that truly cares.

Lily R.

5/5

I had the pleasure of working with Carolina at American Family Insurance, and I can confidently say she delivers exceptional service. From the moment we connected, she was attentive, knowledgeable, and truly committed to helping me find the best coverage options for my needs. Her professionalism, responsiveness, and friendly demeanor made a big impression. If you're looking for someone who genuinely cares and goes the extra mile, Carolina is the one to trust. Highly recommended!

Marlen F.

1/5

The worse place I would never recommend. Jonathan was the one that “helped” me but he didn’t he would always tell me it was not their fault and that every month the payment will raise eventually I noticed that every month they would charge me $10 more so it went to 110-150. I was so disappointed and he said that that’s how they work How it would be. He basically mentioned that they were charged monthly and that on this July, they were going to charge me more so just to keep in mind, they were going to charge me extra more. Now on top of that, they never sent me a package. Supposedly they were going to send me so I never got the Discount and they have been overcharged me constantly. But before this, I also put State Farm insurance on my home and it was denied because of me calling the insurance. There was no claim done, but in their hands, they took the money I paid in full a whole year and took the money which still is very unfair and I’m still waiting to refund my money back. Jonathan is the worst person that could work with you. He will tell you this is the amount but then he will raise it up every month. This does not make sense especially if you made a contract of six months and they’re still overcharging you. On how they overcharge you and give you an estimate and give you what you will be paying for those six months but on top of that, they will remove more money out of your account so please make sure to check every single payment because these people are very sketchy

David A. M. R.

1/5

They sent me to my credit history for not continuing with them at the end of my policy.

angelica R.

5/5

Carolina helped us to execute a surety bond very quickly ! She kept me updated and informed every step of the way. Very knowledgeable , she was great! Sam and his team definitely know what they’re doing and are both efficient & professional in their work. Highly recommend this agency for all your insurance needs !

Jeanette D.

5/5

Sam has been so helpful.. I would recommend them to anyone. I been wit amfam since 2015 and never had any disappointments.. I even recommended a few of my friends to get insurance here. The agents are very nice and and very helpful. Thanks ladies for always taking care of me when I call.