AAA Bakersfield Insurance and Member Services - Bakersfield, California

AAA Bakersfield Insurance and Member Services Overview

Located at 1500 Commercial Way, Bakersfield, CA 93309, AAA Bakersfield Insurance and Member Services stands out as a comprehensive insurance agency and member services provider. With a phone number of 13274661 and an accessible website at ace.aaa.com, it offers a wide array of services designed to cater to various needs of its clientele.

Key Services and Specialties

AAA Bakersfield Insurance and Member Services boasts a diverse portfolio including Auto Insurance, Cruise Agency Services, Home Insurance, Life Insurance, Motorcycle Insurance, and it also serves as a Notary Public. For travel enthusiasts, the agency provides Travel Agency Services. Their expertise extends to processing Passport Photos and ensuring that all members receive the support they need. This variety makes them a one-stop-shop for all insurance and travel-related needs.

Accessibility and Convenience

The agency prides itself on being wheelchair accessible, with both an entrance and parking lot accommodating individuals with mobility challenges. This commitment to inclusivity ensures that everyone can benefit from their services without barriers.

Customer Reviews and Opinions

Customer satisfaction is evident from the 720 reviews on Google My Business, giving the company an impressive average opinion rating of 4.3 out of 5. Testimonials often highlight the ease of obtaining services, such as a quick registration process with no hassle, and the friendly demeanor of the staff. These comments reflect a company that values its customers and strives to provide a seamless experience.

Recommendation for Potential Clients

For anyone in need of insurance coverage or travel-related services, AAA Bakersfield Insurance and Member Services is highly recommended. Their convenient location, extensive range of services, and commitment to accessibility make them a standout choice. Don't hesitate to visit their website at ace.aaa.com to explore their offerings in detail, check reviews, and get in touch with their team. Whether you're looking to insure your vehicle, plan a dream vacation, or need assistance with legal documents, AAA Bakersfield has you covered with professionalism and care.

👍 Reviews of AAA Bakersfield Insurance and Member Services

Shash K.

5/5

Glad that I don't have to go To DMV and wait in a long line. I just waited few minutes, pay my registration ang get my sticker with no hassle. Staff are nice and friendly.

Ann F.

1/5

Can’t get the DMV department to give me a call back. Their recorded message says that they will give you a call back at the end of the business day…….what year? I’ve tried to get a simple question answered for three days in a row to no avail😬. Terrible customer service.!!!!!

Vicky V.

2/5

If you don't carry all of your insurance with them expect a heavy penalty up to double or more than the basic price. Also if you have a medical past they may quadruple your premium just to be with an affiliate agency. I went check on it with other well known companies and it was quite different.

Esperanza C.

1/5

I will never recommend AAA, I am not a member with them nor ever to will be. A policy holder from AAA crashed into my parked vehicle and once I tried to get ahold of them they would never answer. I would have to leave SEVERAL MESSAGES and maybe once or twice I’ve received a call back. The claim department is all S*** all they want to do is wash their hands and try to have you finish your claim with your own insurance, when clearly their policy holder was 100% at FAULT. Tried to call manager and as well as the rest, NO ANSWER.! VERY VERY FRUSTRATING, to have to be the ones to push them to get things done, but if it was the other way around very quickly they will do their job. Once again I will NEVER RECOMMEND AAA. Very Poor Customer Service. They give you nothing but the run around and they waste your time as well as they never answer your questions. Supposedly a great company but I TOTALLY DISAGREE.!!! They are NOT WILLING TO HELP YOU WHAT SO EVER, they rather leave it all under your own hands. Again I am not a member but now I will NEVER CONSIDER TO BECOME A MEMBER NOR WILL I EVERRR RECOMMEND.!!!

Marshall J.

1/5

DO NOT USE AAA BATTERY SERVICE! THEIR CONTRACTORS WILL NOT SERVICE THE AAA BATTERY WARRANTY (Just Jumpstart)
MY 3 YEAR BATTERY LASTED 1 YEAR! YOU BURNED 🔥 ME TWICE! YOUR CONTRACTORS BATTERIES ARE JUNK AND LEFT ME STRANDED FOR THE LAST TIME! BYE-BYE AAA AFTER 25 YEARS PREMIER CLUB MEMBER, HOME, AUTO INSURANCE! YOU RUINED A GOOD COMPANY 😮‍💨

Rick V. O.

1/5

After two years of doing business with AAA, my overall experience has not been acceptable. After calling another, higher rated insurance carrier, I got a new policy with better coverage at less than half the premium AAA was charging. Trying to cancel the AAA policy, I was asked to call back as the agent wasn’t able to connect with the main office. Honestly, I’m really glad I’ve never had to file a claim as I think it world have been a nightmare after the difficulty I’ve experienced, just attempting to make simple policy changes. Sorry, can’t recommend AAA.

Mark D.

1/5

AAA is the worst. They have no respect for customers, they don't care about customer, i will never deal with a company like this again, they think they are the only company do what they do, only cares about money, small businesses always better

ashley F.

1/5

I have been in the office several times due to Mr nell and his manager eron having me go back and forth with calls and they don’t answer my questions or the calls.Mr Nell is very rude refused to give me a number to
File a complaint! They are not helpful and seem to not care about customers situation HORRIBLE STAFF AND COMPANY!! DO NOT RECOMMEND !! One star review is giving them to much ! Do not consider this insurance they are just taking your money and your time ! BEYOND UPSET WITH TRIPLE A. Learned the hard way with them !