AAA Palm Springs Insurance and Member Services - Palm Springs, California

AAA Palm Springs Insurance and Member Services Overview

Located at 300 S Farrell Dr, Palm Springs, CA 92262, United States, AAA Palm Springs Insurance and Member Services stands out as a comprehensive service provider offering a wide array of insurance and member services. This establishment is not just a insurance agency but also a one-stop shop for various travel and lifestyle needs, making it a valuable resource for both locals and visitors in Palm Springs.

Key Contact Information

For those seeking immediate assistance or inquiries, the company's phone number is 7603201121. This allows for direct communication with the service team. Additionally, for those preferring online resources, their website, accessible at ace.aaa.com, offers a wealth of information and services.

Services Offered

Insurance Agency: Providing a broad spectrum of insurance options including auto, home, life, motorcycle, and more. This ensures that clients' diverse needs are met under one roof.

Cruise Agency: For those dreaming of sea voyages, AAA Palm Springs also caters to cruise insurance needs, making travel insurance a breeze.

Additional Services: Beyond insurance, they offer notary public services, passport photo processing, and even act as a travel agency, making travel planning seamless.

Facilities and Accessibility

The office is noted for its accessibility, featuring a wheelchair-accessible car park and entrance. Inside, patrons can enjoy wheelchair-accessible facilities, ensuring a comfortable experience for everyone. This attention to detail reflects the company's commitment to serving all members of the community.

Customer Experience

Opinions are overwhelmingly positive, with an average rating of 4.5/5 on Google My Business. Many reviews highlight the exceptional customer service, particularly praising representatives like Christine for her professionalism and kindness in resolving complex issues swiftly and efficiently. Such testimonials underscore the company's dedication to client satisfaction.

Additional Points of Interest

• On-site Services: The company offers immediate assistance without the need to wait in line.
• Community-Friendly: With facilities designed to accommodate individuals with disabilities, AAA Palm Springs demonstrates its commitment to inclusivity.

Recommendation

For anyone in Palm Springs looking for a versatile insurance and member services provider, AAA Palm Springs Insurance and Member Services is highly recommended. Their extensive range of services, coupled with a highly rated customer experience, makes them a go-to choice for all your insurance and travel needs. To learn more or to begin your journey with AAA, visit their website at ace.aaa.com. Don't miss out on the convenience and expertise they offer - reach out today to see how they can help you navigate life's adventures with confidence.

👍 Reviews of AAA Palm Springs Insurance and Member Services

Charles L.

5/5

I had several DMV related issues that I needed to address, such as registration and the transfer of personalized plates. I checked in, and was redirected to a service representative immediately. Christine was extremely helpful and pleasant to interact with. She resolved each issue quickly, and made the whole experience troublefree. I appreciate her professionalism and kindness. She is truly a positive asset.

Dann H. (.

5/5

Brenda Barrilleaux was a spectacular insurance agent and I was so grateful for her expertise and exceptional service. I purchased both a AAA membership and car insurance through her and will return next year for home insurance because I was so pleased with the way I was treated. She is an outstanding representative of AAA and I highly recommend their products and this office.

Paytn N.

1/5

Absolute scam AAA is. Don't give you rates till after car is towed . Said it was covered . Failed to mention after 7 miles it would be outrageous. Then lied saying they would reimburse us . Just to find out they took all our money. Even after saying it was mess up on there end. Worst experience ever. Run!!

Laura A.

3/5

Was on the fence about keeping roadside assistance and renters insurance until I spoke with Evelyn. She was curt, cut me off while I was trying to explain things (4 times) and was not helpful in finding a solution for me (which I thought was her literal job). Last time I was here I had a wonderful experience with the chick in the corner office with lushes brown hair who always wears neutral colors...this time...naw, I'm done. not worth the aggravation of waiting in line then spoken to in a dismissive manner by someone wearing a hot pink top and weird beaded necklace (hot pink, Evelyn is not your color).

Trail B.

1/5

I personally didn’t have a great experience with purchasing insurance policies or using their travel agent. The whole experience was a big waste of time. They don’t offer their own insurance policies like other larger insurance companies. Their travel agents do not return calls or have the international travel experience that I requested. I would give them a zero if I could.

Dennis C.

5/5

Very helpful.Understanding take care of all my needs loved it

G ?. W.

4/5

I have to give them 4 starts. I really like and we use their services a lot. BECAUSE corporate hasn't changed the phone message and in January we had a time sensitive issue for a notary, the message told us to go to the AAA office. Got there and they turned us away because we didn't have an appointment. It took us many days to schedule a notary appointment. The reason we wanted to use that service is because we needed 6+ signatures notarized. We have a Premier membership so to get all the notarizing done it didn't cost us anything, but in the open market the charge would have been $15.00 a signature! I have been a member since 1987.

J. H.

5/5

Wonderful people! Very well organized and fully prepared for our pandemic! All staff are masked and clear plastic partitions surround each station. Waiting area at Entry is clearly marked for social distancing. You can feel safe in this environment.
Staff is cordial and quite helpful....even when you are not fully prepared with your documents!
I thank them for being so helpful and gracious...they made my morning experience a very pleasant one and started my day with a good feeling and a smile! Thank you AAA!