AAA Santa Rosa Mendocino Avenue Branch - Santa Rosa, California

AAA Santa Rosa Mendocino Avenue Branch

The AAA Santa Rosa Mendocino Avenue Branch, located at 2180 Mendocino Ave, Santa Rosa, CA 95401, United States, is a renowned insurance agency that specializes in various insurance services such as auto insurance, home insurance, life insurance, motorcycle insurance, renter's insurance, and security system supply. Their phone number is 7075435300 and their official website is mwg.aaa.com.

Specialties and Services

With their wide range of insurance products and services, the AAA Santa Rosa Mendocino Avenue Branch is well-equipped to cater to the diverse needs of their clients. The agency's commitment to providing exceptional customer service and support has earned them a strong reputation in the community.

Some of the key features and benefits of this branch include on-site services, wheelchair-accessible parking, and a wheelchair-accessible entrance, ensuring that the facility is inclusive and accessible to all clients.

Client Reviews and Opinions

This insurance agency has garnered substantial positive feedback from its customers. With a total of 436 reviews on Google My Business, AAA Santa Rosa Mendocino Avenue Branch enjoys an impressive 4.3/5 average rating. Clients often praise the agency for its exceptional service, knowledgeable staff, and comprehensive insurance offerings. One satisfied customer highlighted the agency's amazing roadside service plan, while another commended a specific employee, JD, for being wonderful in their interactions at the Farmer Lane location.

Recommendation

If you are in search of a reliable insurance agency that offers a diverse range of insurance products, the AAA Santa Rosa Mendocino Avenue Branch is an excellent choice. With their convenient location, comprehensive services, and outstanding customer reviews, they are well-positioned to assist you with all your insurance needs. For more information, please visit their website at mwg.aaa.com or contact them directly at 7075435300. Don't miss out on the opportunity to experience their exceptional service firsthand.

👍 Reviews of AAA Santa Rosa Mendocino Avenue Branch

Nancy H.

5/5

AAA still amazing all these years later. BEST roadside service plan - you can give help to friends/family (not even on your plan) if they break down and be the hero 😀 JD at the Farmer Lane's location in Member Experience is wonderful.

Michelle V.

2/5

The Insurance Reps in office, were Great!!! It's the Underwriters you have to watch out for!!!! They're using Google Maps to deny your coverage. You can tell them we had 13+ inches of rain & not one roof leak, but they still won't reconsider. Even when you tell them you had some shingles replaced by a professional roofer. So, beware, been with AAA for years & no claims even with 3 years of consecutive fires around us & they still wouldn't renew our policy. Lost trust in insurance companies, especially AAA.

B N.

1/5

Young strawberry blonde lady with big glasses was so rude to me and my client trying to process some paperwork and documents. We had questions and she treated us like we were stupid and dismissed us when we asked further questions regarding our policy. Ugh. If you hate your job or people that much work somewhere else! I was embarrassed to have brought a new client there. Unbelievable.

Mary D.

5/5

Not crowded, fast and easy DMV transaction, the person who helped me was very knowledgeable and nice.

Ras K.

1/5

If I could give them a negative stars I would do not use there service I called for a aaa tow, the dispatch person was extremely pushy, was very disrespectful and when I asked her to hold for me to get my info she hung up. I called back and asked for her name and for my service to be transferred to another carrier they denied me and wouldn’t release the call. Then put me on a 2 hr wait in the middle of town. When I asked for the distpatch persons name she hung up on me. Poor service. Call was made at 4:55pm 8/7/2024

Susan D.

5/5

Went to get a car transferred to me from a friend. Fast, friendly service. Knowledgeable employees. I got a parking space right by the entrance.It was difficult to get into the parking lot, which required a u-turn at a busy intersection. So
all in all, good service in a nice, clean, comfortable office in a poor location.

Nala F. (.

5/5

Quick, and efficient. Took very little time to get an international license for travel and very nice and helpful staff when you don't have all the required answers for the required paperwork

frank M.

5/5

Always easier than DMV, nice people, very helpful. Glad to be a member.