Adams Insurance Services - Thomaston, Georgia

Overview of Adams Insurance Services

Adams Insurance Services, located at Address: 1325 US-19 N, Thomaston, GA 30286 and reachable at Phone: 066472424, stands out as a comprehensive insurance agency catering to a wide range of insurance needs. From auto insurance to home insurance, life insurance, and even renter's insurance, this agency ensures that customers are covered under various scenarios. The establishment prides itself on its accessibility and customer service, making it a top choice for many in the area.

Accessibility and Inclusivity

Notably, Adams Insurance Services is committed to inclusivity, offering a wheelchair accessible entrance and a wheelchair accessible parking lot. This makes their services welcoming to individuals with mobility challenges, ensuring everyone has equal access to their insurance offerings.

Customer Experience and Opinions

The customer experience at Adams Insurance Services is highlighted positively through reviews on Google My Business, where it boasts an impressive average opinion of 4.6/5 based on 25 reviews. Feedback indicates that the team, especially Brad, Mia, and Leann, are not only knowledgeable but also extremely customer-centric. Clients appreciate the personalized attention and the extra effort made, like meeting outside regular hours to ensure satisfaction, which leads to highly recommended services for all insurance needs.

Key Features and Recommendations

• Comprehensive Insurance Services: With specialties in auto, home, life, and renter's insurance, Adams Insurance Services covers a broad spectrum of insurance requirements.
• Accessibility: Ensuring that their facility is accessible to everyone, including those with disabilities, demonstrates their commitment to inclusivity.
• Customer Service: Positive reviews reflect excellent customer service, suggesting that clients can expect personalized attention and flexibility to meet their unique needs.
• Contact Information: For those interested in more details or ready to secure coverage, the company's phone number is readily available, making it easy to get in touch.

What to Expect When Visiting

If you're considering Adams Insurance Services for your insurance needs, prepare for a welcoming and supportive experience. The staff, particularly Brad, Mia, and Leann, are dedicated to making sure you feel valued and well-informed about your insurance options. Given their high ratings and customer satisfaction, it's clear that they go the extra mile to ensure their clients are completely satisfied with their coverage choices.

For anyone in Thomaston or looking to expand coverage to the surrounding areas, Adams Insurance Services presents itself as a reliable and customer-friendly option. Their commitment to accessibility, combined with excellent customer service, makes them a standout choice in the insurance industry.

This comprehensive overview of Adams Insurance Services not only highlights their broad range of services and commitment to accessibility but also underscores the positive experiences shared by their clients, making them a trusted name in insurance services.

👍 Reviews of Adams Insurance Services

Hunter S.

5/5

Brad, Mia, and Leann are wonderful people, easy to work with, and care for their customers. My wife and I recently consolidated all of our insurance here, and we had nothing short of an amazing experience. Brad even met with us after his normal office hours to ensure we were taken care of. We highly recommend Brad, Mia, and Leann for all of your insurance needs!

Sherrie S.

5/5

I just want to give a shout out to Leann Houtz on her superb customer service this morning. I was looking for an insurance quote ONLY when I walked into her office. She greeted me with a smile and her friendly personality won me over! Leann is what a "small town" is all about and I'm so thankful I walked in this morning instead of calling around. Needless to say, I now have progressive auto insurance! THANK YOU AGAIN!!

Tunesia D.

5/5

Adam Insurance is great and good customer Service. Brad Adams has been taking care of my family for years. Go see Mia Mackey if you're looking for some cheaper insurance. She just help me found cheaper insurance. Thanks Brad and Mia.

Alicia W.

5/5

I experienced exceptional service….friendly, knowledgeable and attentive. The staff worked together to save me $90 on my car insurance with more coverage than I was currently receiving at a higher rate elsewhere. I was also able to add renters insurance, which also discounted my rate. I am looking forward to longterm service.

Lloyd T.

5/5

Brad and his staff provide fast, professional and relevant service and offer coverage from the best insurance companies. As an independent agent, he provides amazing customer service and has been available beyond business hours even on weekends. After we were hit by a tornado last year, Brad came out several times and worked diligently with claims keeping the process on the front burner and constantly advocating for us. Definitely recommend Adams Insurance for all your insurance needs including home, auto, life and others.

Bobby B.

5/5

I have used Adams Insurance Services for the last 5 years to insure my business in the C-Store industry. Brad and his group have always provided excellent, professional service. Brad has always been very knowledgeable about my options and has always guided me in the right direction. I will definitely be using Adams Insurance Services in the future for not only my commercial needs, but also my personal needs

Austin W.

5/5

I have used Adams Insurance Services for 4 years and have not been disappointed yet. They have amazing customer service and are always on top of things. Thank you guys for all you do! Shout out to Mia Mackey for being awesome and always taking care of things.

Zykerria H.

5/5

Mía Mackey is the go-to woman!! She was so friendly and save me over 30 dollars on my new rate!! She got me in and out with a huge smile. I highly recommend!!!!