Affinity Plus Federal Credit Union - Alexandria, Minnesota

Introducing Affinity Plus Federal Credit Union: Your One-Stop Shop for Financial Services

Located in the heart of Alexandria, Minnesota, Affinity Plus Federal Credit Union is a full-service credit union that offers a wide range of financial services to its members. With its convenient location at 418 3rd Ave E UNIT 108, this credit union is easily accessible by car, with ample parking available for members and visitors. The credit union is also wheelchair-accessible, ensuring that everyone can visit and take advantage of its services.

Main Services

• Banking Services: Affinity Plus Federal Credit Union offers a comprehensive range of banking services, including checking and savings accounts, certificates, loans, and lines of credit.
• Check Cashing Service: Members can cash checks and deposit funds at the credit union's conveniently located service center.
• Credit Card Services: Affinity Plus offers a variety of credit cards with no annual fees, including Visa cards for in-person and online purchases.
• Home Loans: The credit union provides mortgages, refinancing, debt consolidation, and more to help members achieve their homeownership goals.
• Auto Loans: Get affordable financing for your next vehicle with Affinity Plus's competitive rates and terms.
• Personal Loans: Members can access cash through loans and lines of credit to cover unexpected expenses or major purchases.
• Insurance Services: Protect your health, future, and family with insurance options from Affinity Plus.
• Volunteerism and Community Involvement: The credit union is committed to serving its members and the community through volunteerism and community programs.
• Small Business Services: Affinity Plus offers resources and support for small business owners, including locations, contact information, and online access.

Location and Access

Affinity Plus Federal Credit Union is conveniently located at 418 3rd Ave E UNIT 108, Alexandria, MN 56308. The credit union is easily accessible by car, with ample parking available for members and visitors. The building is wheelchair-accessible, ensuring that everyone can visit and take advantage of its services.

The credit union is situated in the heart of Alexandria, making it easily accessible by public transportation or on foot. The surrounding neighborhood is a vibrant and welcoming community, with plenty of shops, restaurants, and amenities nearby.

Featured Characteristics

• On-Site Services: Affinity Plus Federal Credit Union offers a range of services on-site, including check cashing, ATM services, and a secure parking lot.
• Wheelchair-Accessible Entrance: The credit union is designed to be accessible to all members, with a wheelchair-accessible entrance and interior.
• Wheelchair-Accessible Car Park: Ample parking is available for members and visitors, with designated parking spaces for those with disabilities.
• Cash Advance: Members can access cash through loans and lines of credit to cover unexpected expenses or major purchases.

Practical Information

* Phone: 800-322-7228
* Website: https://www.affinityplus.org/locations/location-detail/alexandria
* Address: 418 3rd Ave E UNIT 108, Alexandria, MN 56308

Member Reviews

This credit union has 14 reviews on Google My Business. The average rating is 3.1/5. Members have praised the credit union for its exceptional customer service, friendly staff, and convenient services. One member stated, "I am a fairly new customer at Affinity and have had exceptional customer service. They great you with a smile, very friendly and go above and beyond helping you with what you need."

Other members have appreciated the credit union's competitive rates and terms, as well as its commitment to serving its members and the community. Overall, Affinity Plus Federal Credit Union is a popular choice for individuals and families seeking reliable and affordable financial services.

👍 Reviews of Affinity Plus Federal Credit Union

Scott W.

1/5

Treated like a second class citizen. Today. You've made your last dollar off me. Affinity use to be a bank that had great rates. Credit unions use to have good rates but now they are no better than any local bank.

Wendy H.

5/5

I am a fairly new customer at Affinity and have had exceptional customer service. They great you with a smile, very friendly and go above and beyond helping you with what you need.

Kevin M.

1/5

I found a personal check in a parking lot (over$600). It was endorsed and even had his bank account number on the back. I called the 1-800 number on the check and the lady on the phone was very professional and thanked me for being so honest and told me where the nearest Affinty bank was located. I drove there and waited few minutes the a lady was sitting down and asked if she could help me. I told her that i had found this check so she she gets up from her chair and grabbed it out of my hands and walked away. She didn't even say a word. Nice friendly place i guess. Im glad where i bank they at least they smile and talk to you.

S K.

1/5

Staff members at this branch in Alexandria is extremely rude, cold-blooded and lack customer-service. One of the lady staff seems to be racist as she will stare at me in an ugly way as if I am an align. Staff members at St. Cloud are extremely nice and friendly but here at this branch, it looks like they don't want to move or help their customers. One out of Five stars is still too much rating. The reason I am banking with Affinity Plus is because of the staff members over at St. Cloud who really helped me a lot in my difficult times.

Gary B.

1/5

Had money deposited in my account that I didn't deposit. Called Affinity. They said they would see what the problem was. Never got back to me, the money was taken from account. Called them back and asked what is this? you take money from my account and don't tell me or thank me for finding your mistake. They said - sorry.
There also is problem with the app for depositing checks. It does not work half the time, and they know this.

Rebecca S.

1/5

This bank is filled with the most incompetent employees I have ever had to experience. Not even 2 months with them and more issues and problems then I ever expected out of a bank I heard such good things about. Employees that give out incorrect information to people, a complete lack of customer service. I am so disappointed. If you want a good credit union hit up Mid Minnesota out by Walmart.... Way better on so many levels.

Jordan H.

4/5

I've been a customer for years and always been happy with the service. Very friendly and helpful staff at this location. My only complaint is that they need more weekend and evening hours.

Martin K.

5/5

Pretty good, awesome app and online banking capabilities.

Scott W.

1/5

Treated like a second class citizen. Today. You've made your last dollar off me. Affinity use to be a bank that had great rates. Credit unions use to have good rates but now they are no better than any local bank.

Wendy H.

5/5

I am a fairly new customer at Affinity and have had exceptional customer service. They great you with a smile, very friendly and go above and beyond helping you with what you need.

Kevin M.

1/5

I found a personal check in a parking lot (over$600). It was endorsed and even had his bank account number on the back. I called the 1-800 number on the check and the lady on the phone was very professional and thanked me for being so honest and told me where the nearest Affinty bank was located. I drove there and waited few minutes the a lady was sitting down and asked if she could help me. I told her that i had found this check so she she gets up from her chair and grabbed it out of my hands and walked away. She didn't even say a word. Nice friendly place i guess. Im glad where i bank they at least they smile and talk to you.

S K.

1/5

Staff members at this branch in Alexandria is extremely rude, cold-blooded and lack customer-service. One of the lady staff seems to be racist as she will stare at me in an ugly way as if I am an align. Staff members at St. Cloud are extremely nice and friendly but here at this branch, it looks like they don't want to move or help their customers. One out of Five stars is still too much rating. The reason I am banking with Affinity Plus is because of the staff members over at St. Cloud who really helped me a lot in my difficult times.

Gary B.

1/5

Had money deposited in my account that I didn't deposit. Called Affinity. They said they would see what the problem was. Never got back to me, the money was taken from account. Called them back and asked what is this? you take money from my account and don't tell me or thank me for finding your mistake. They said - sorry.
There also is problem with the app for depositing checks. It does not work half the time, and they know this.