Amy Jones - State Farm Insurance Agent - Anchorage, Alaska

Jenny D.

I recently obtained Auto and home insurance with Natalie Drussell at State Farm and had an absolutely fantastic experience! From the moment I walked in, I was greeted with a warm welcome and excellent service.

Natalie is incredibly friendly and knowledgeable. She took the time to understand my needs and provided helpful policy recommendations. Her attention to detail and commitment to customer satisfaction truly set them apart from other insurance companies I spoke with.
The quality of the service I received was exceptional. It exceeded my expectations in every way and left me feeling delighted with the insurance polices I purchased.

Whether you're a regular or a first-time visitor, you'll feel right at home. Overall, I highly recommend Natalie and her State Farm office to anyone looking for insurance services. Their outstanding service, quality, and atmosphere make them stand out from the rest.

I'll definitely be a long term State farm customer

Jeff S.

Spencer Boots has been helping me with some insurance stuff and has been a superb person to work with. His demeanor, professionalism and helpful attitude have really helped me and my wife. 10/10 would recommend him and this branch of State Farm to everyone!

Kim B.

The employees at Amy Jones State Farm Insurance were very helpful, especially Spencer. He assessed my coverages and gave solid explanations as to why I may want to consider differnt options and why. I never felt pressured and felt he was offering specific information so that I could make my own decisions and that was appreciated. Thank you!

Jerimy C.

This state farm office is the absolute worst insurance provider I have ever done business with. I made a payment and then had my car impounded the next day for no insurance. I called and requested for my motorcycle insurance to be suspended during winter for obvious reasons only to be billed for the bike again the next month. I have never been at fault for an accident yet my rates increase every month. I'm 42 years old. I should not be charged over $200 a month for minimal coverage. My questions and/or complaints are met with attitude in their office that reeks of dog urine. Insurance max just gave me a quote that is going to let me save about $80 per month for the same coverage. The guy that answered the phone at Amy Jones office told my I should "shop around" when I asked why my rates are increasing every month. That piece of advice is the most help I have received from them in the past 10 years. Just a heads up for my community. Quality customer service is absent with this company. Their mistakes are your fault and good luck getting what you pay for.

Laverne C.

Amy Jones State Farm is the best office in the city!! Working with Michele is always a pleasure. She is so knowledgeable on all of the products offered and answers any questions or concerns I may have with great ease.

Jaime M.

I spoke with Jana. What a fantastic, genuine person. It was like talking to a family member! Jana was very knowledgeable, friendly, warm, and provided me peace of mind. I love that Jana took such good care of my needs and helped me to prioritize my needs in a way that was both professional and caring. What a rare quality to find these days!! BRAVO!!!!!

Tana O.

Michelle Cooper of Amy Jones State Farm Insurance Anchorage is awesome! I have dealt with tons and tons State farm workers and she is above and beyond the top notch! She’s kind considerate, helpful, and always there for you.
If You’re looking for a great person that knows what she’s doing give her a call!

Brooks V. D. W.

Such a great experience! Jana was very helpful, patient, and kind. I was very impressed with her professionalism and customer service. She was highly skilled and friendly when helping me. Thank you for such a wonderful experience. Highly recommend this company!