AppFolio, Inc. - Goleta, California

Paula P.

AppFolio has been my constant since joining my Property Management firm! I can base my owner and tenant success in part to the professional software and ease of communication within Appfolio. Constantly keeping up with market changes, Appfolio just makes sense for me, my clients and my business.

adeliz R.

I’ve been an AppFolio client for six years and couldn’t be happier. The platform has been a game-changer for property management, simplifying everything from tenant communication to rent collection and maintenance tracking. Their team is consistently enhancing the software with new updates, making an already great platform even better. It’s reliable, user-friendly, and keeps getting better with every improvement. Highly recommended for anyone in property management!

Yanis R.

I’ve been an AppFolio client for three years, and their customer service has been outstanding. Whenever I have a question or need assistance with a feature, the support team is quick to respond, knowledgeable, and always willing to go the extra mile. They ensure I have a full understanding of the platform, which has made property management much smoother. It’s clear that they’re committed to their clients’ success, and their consistent support has been invaluable. Highly recommend AppFolio for anyone seeking reliable software with excellent customer care!

Carlos S.

As a long-time property management professional, I’ve used a lot of software, but AppFolio has transformed the way we operate. From the moment we implemented it, we saw immediate improvements in efficiency, organization, and resident satisfaction. The interface is intuitive and user-friendly, which made onboarding a breeze for our team.

One of the standout features is the automation—AppFolio streamlines everything from rent collection to maintenance requests, allowing us to focus more on resident relations rather than admin work. Their support team is genuinely responsive, always ready to help, and goes above and beyond to ensure we’re getting the most out of the platform.

Another big plus is the app for residents. They can make payments, submit maintenance requests, and get updates directly from their phones, which has raised our overall satisfaction levels significantly. AppFolio is more than just software; it’s an essential partner in our success. Highly recommend to any property management business looking to elevate their operations!

Java B.

I have been using AppFolio for over many years between 2 companies / 5 buildings. I really appreciate the multiple avenues to get to the same tasks. The mass text/email options are great when trying to talk to multiple units. And I enjoy the ease to explain how to use AppFolio to some of my older tenants.

My 2 recommendations are 1) that you might want to create a management app AND a maintenance app. What works for us office folks don't always work well for maintenance folks, who rely on their phone screen size vs the office personnel who have monitors to work with. & 2) You need to have the files attach via PDF as an option, as well.

Shantell J.

I am attending the FUTURE conference in San Diego today and AppFolio is launching many new features including a Realm Assistant and workflows that will help our company streamline a ton of leasing busy-work we currently have our on site managers performing. AppFolio is a great software!

Ester M.

In 16 years of Property Management, I have used Yardi, Entrata and RealPage. This year I started with another company that uses AppFolio and the owners said it was their first time using such a product and it was very easy to use and they learned it quickly. They were absolutely right! The dashboard is customizable and has everything you need without searching for some hidden setting. Entrata was previously my favorite, but AppFolio has taken its place. The mobile app is great as well, pretty much the same as the desktop experience. Their customer service is amazing and quick to reply. We also had them build our website and that update was also very beneficial and easy to use on the backend. Overall, its been a great experience and I would 100% recommend them to all other PM companies.

Kimberly R.

I’ve been an AppFolio customer for almost 10 years. They have consistently listened to their clients and improved year after year. The system is so easy to use and customizable for all your needs.