Ayala Financial Services - Fontana, California

Ayala Financial Services, located at Address: 8253 Sierra Ave. #103, Fontana, CA 92335, United States, is a company that specializes in Tax preparation service. They can be reached at Phone: +1 909-428-7040 or through their website Website: ayalataxes.com.

One of the key features of Ayala Financial Services is their commitment to accessibility. They have a wheelchair-accessible car park and entrance, making it easy for people with mobility impairments to visit their office. Additionally, they recommend making an appointment beforehand, ensuring that you receive their full attention and services without any wait time.

Ayala Financial Services has received 19 reviews on Google My Business, with an average opinion of 3.1/5. While some customers have praised their efficient and professional services, others have noted room for improvement in areas such as communication and wait times. Nonetheless, the company continues to maintain a steady stream of clients, indicating a level of satisfaction with their services.

When searching for a reliable and convenient tax preparation service, Ayala Financial Services is a solid choice. Their accessibility features and appointment system make it easy to plan a visit, while their tax preparation services cater to a variety of individuals and businesses.

Reviews of Ayala Financial Services

Lizz Garcia

1/5

The WORSTTT experience ive ever encountered. Very unorganized as well as unprofessional. Ana "filed" my taxes or so I thought. Went in april 25th, she filed them the end of may (while it was almost impossible to get in contact with her, almost felt like she was ignoring me) then gave me my paper work and claimed my taxes were filed and I paid. An entire month later comes to find out she never filed them and used the excuse that it was the IRS.. I spoke DIRECTLY to the IRS and they stated there was no trace of anyone filing anything. She not only lied but also again made it impossible to get in contact with her until my fiance had to reach out. The entire time I recieved attitude rather than owning up to her faults, so childish. I then found out she only filed for my late taxes 2021 and filed in July because of ANAS NEGLIGENCE I was charged an extra $400 late fee for filing after july 2023 although i intially went in wayyyy before. I would NEVER recommend her to anyone, shes inconsiderate, negligent and clearly only cares to get paid but not do the work. Im beyond upset, she only offered half a refund until I mentioned I will take legal action (which I have plenty of emails as well as recorded calls as proof) and thats when she reached out through her personal line. This woman should have her licensed revoked as well as business shut down, she is untrustworthy and is clearly out for herself.

Gerardo Vitela

1/5

Really disappointing on how bad she messed up my taxes. I didn’t receive my tax return last year due to her incorrectly filing my taxes. Now they are auditing me for my 2020 taxes. Expecting money that never come really put a strain on me and my family. I had full confidence in her being that she has always done my family’s taxes and my fathers taxes who just passed away. Don’t be fooled by a nice smile. I am a young father of 4 trying to do all I can because she made her mistakes my family is now paying for it. I am still waiting for a response. Wouldn’t want anyone else to be in the same situation with their family l. Strongly recommend going somewhere else to save yourself the time and drama that is really unnecessary.

Celia Diaz

5/5

Ana has had many loyal clients over the years which speak VOLUMES about her business. She genuinely wants to help her clients and it’s unfortunate to see some of the negative reviews on here. She’s definitely not for everybody and that’s ok. I will continue to refer her to all my friends and family!

Jessica Contreras

1/5

Horrible experience. My taxes were done incorrectly, which in turn cost me owing the IRS $1100, more than my actual return. Ana is very unprofessional, does not respond in a timely manner and seems to be confused about the most basic things concerning taxes. She is not available during her posted business hours and does not have the decency or common knowledge to schedule/keep appointments to ensure her clients needs are met. SAVE YOURSELF THE TIME AND HEADACHE! DO NOT RECOMMEND event to my worst enemy!!

Bryan M

1/5

Not one to usually give bad ratings but this place is unprofessional I have over a year trying to figure out my taxes with Ana she claimed she called the IRS multiple times and it was going to be resolved. For the last answer to be I’m going to call the IRS to see what’s going on? Don’t waste your time here literally had to take a half day of work and said I the client didn’t tell her what time I would be going? The Business owner should schedule an appointment. I then get a text says here is my tax information just to realize I was provided with someone else’s TAX INFO this sensitive information. Don’t recommend!!

Ashley Rodriguez

5/5

I have gone to Ana for my taxes for over 4 years, she has always been exceptional at what she does. Yes she is booked, but that means something right there! She helped me get my full refund and school credit accounted for. Love her!

Benny Bojorquez

1/5

Horrible experience. They are mediocre. They are not professional at all. They are unorganized and it is obvious they are only working for a paycheck not because it is their profession. The main lady who is there , Ana, is illiterate and probably never finished school. They sit around and talk about non sense all day and keep clients waiting. They put personal information out in the open. They are never on time for appointments and they are not open for the business hours posted. This place is for people who get ripped off. Would never come here again or recommend this place to anyone.

Alex Salazar

1/5

Would not recommend, she has worked on my taxes for the last couple of years and there seems to always be something wrong with them. She rushes through everything, and so many mistakes are made because of it