Basin Pacific Insurance & Benefits - Moses Lake, Washington

Address: 1025 S Pioneer Way, Moses Lake, WA 98837.
Phone: 5097654785.
Website: basinpacific.com
Specialties: Insurance agency.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 15 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of Basin Pacific Insurance & Benefits

Basin Pacific Insurance & Benefits 1025 S Pioneer Way, Moses Lake, WA 98837

☎️5097654785

⏰ Open Hours of Basin Pacific Insurance & Benefits

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: Closed
Sunday: Closed

Basin Pacific Insurance & Benefits

Basin Pacific Insurance & Benefits is a reputable insurance agency located at 1025 S Pioneer Way, Moses Lake, WA 98837. They specialize in providing a wide range of insurance solutions to meet the unique needs of their clients. Their dedication to exceptional service and comprehensive coverage has earned them a solid reputation in the industry.

The agency is led by a team of experienced and knowledgeable professionals who are committed to helping clients navigate the complex world of insurance. They take the time to understand each client's specific situation and requirements, and work tirelessly to find the most suitable policies at competitive rates. With their expertise and personalized approach, clients can have peace of mind knowing they are well-protected.

In addition to their exceptional services, Basin Pacific Insurance & Benefits is proud to offer a wheelchair accessible entrance and parking lot, making it easy for everyone to access their services. The company has garnered a impressive 4.6/5 star rating on Google My Business, based on 15 reviews, which speaks to their commitment to customer satisfaction.

Key Features:

Comprehensive insurance solutions
Personalized service
Competitive pricing
Wheelchair accessible entrance and parking

For those seeking reliable and professional insurance services, Basin Pacific Insurance & Benefits is undoubtedly a top choice. Their dedication to customer satisfaction, combined with their extensive knowledge and experience, sets them apart from the competition. Whether you are looking for auto, home, or business insurance, Basin Pacific Insurance & Benefits has the expertise to help you find the perfect policy to protect what matters most.

👍 Reviews of Basin Pacific Insurance & Benefits

Basin Pacific Insurance & Benefits - Moses Lake, Washington

4 S. J. R. D.

5/5

I want to express my sincere gratitude to Yelena for her professionalism and efficiency! She helped me navigate all the details of my insurance, answered all my questions, and found the perfect option that fully meets my needs. The process was quick and smooth. It’s a pleasure to work with such a responsible and friendly specialist! I highly recommend her to anyone looking for a reliable insurance agent!🤝

Elijah K.

5/5

Outstanding service!

I needed my policy switched to another truck and Yelena G got it done less than half an hour after the text. She is great to deal with and very helpful and professional.

I have been using BPI for the last 15 years and I'm still surprised on great customer service!

Ashley F.

5/5

Amazing people and very helpful threw the 10 years we were with them. I will always talk highly of them and send anyone who needs insurance there way. Thank you for everything.

Amanda S.

1/5

After my Dad died, I called in soon after to have him removed from policies for my Mom and also to notify of his passing. Once he was removed, they instantly raised my Mom’s insurance rates. When it came time for my Mom to renew her auto and home policies, she mailed her checks in (on time) in April. She was not notified until August via mail that one of her policies was going to be terminated soon due to no payment. I called in for her to inquire and was told that they never received the other check (they were in the same envelope). We then renewed over the phone and was told that they charged us too much on my card, so to expect a refund in about 3-4 weeks.
This was a very stressful time overall for my Mom and I, and we do not feel like we were provided good quality service. To top it off, my Mom decided to cancel and switch to State Farm. I received an email on my Dad’s account from the insurance broker, Robin Moore, addressed to my Dad stating that the policies have been cancelled. He was the one I was communicating with this whole time. I wrote back and reminded him that my Dad has been deceased for almost two years. No response from him or apology. My recommendation is to be a bit more sensitive to your clients, Basin Insurance.