Bill Thyen - State Farm Insurance Agent - Centreville, Virginia

Lauren F.

My experience with this office has been excellent. The team here – Barb and Rose especially – are consistently willing to go above and beyond to help me understand my insurance options and make the best use of my coverage. They always answer the phone and they always do their best to make things as easy and clear as possible for me.

I recently had to file my first ever claim on my auto policy. The support I received from this office made the whole process easier to navigate and I'm very pleased with the final outcome: my car has been fully repaired and my rates haven't changed, since the damage wasn't my fault.

I recommend this office to friends when they tell me that they're considering changing their insurance coverage. These folks will take the time and make the effort to offer quality service and they will support you in getting claims resolved favorably. Their rates are also reasonable, so really, what more could you ask?

Jake K.

Bill is awesome! He worked with me over the course of a year or so as I was contemplating making a change to State Farm for some or all of my insurance. He took an objective approach and laid out all of the options to me on several occasions so that I could make the best decision for my specific needs. No pressure and wasn’t pushing me in one direction or the other. Great experience, highly recommend!

Diann G. H.

We love working with Bill Then and his staff! They are always happy and very helpful when I need something! They respond in a very timely manner and the results are always positive from this office! I would highly recommend them for any of your State farm issues!

Brian J.

I was searching for auto and homeowner’s insurance. Rose was the agent I spoke with to initiate new insurance policies. She was professional and cordial on the phone. She took her time explaining State Farm’s coverage and collecting the information necessary to complete the paperwork. I would recommend the Bill Thyen insurance group without reservation.

Susan H.

I have had a policy with State Farm Bill Thyen for over 20years. Great customer service, quick return calls, very friendly and highly reliable. He always goes above and beyond to answer all questions you might have. I couldn’t recommend a better place to go for all insurance needs!!

Samuel H. C.

I recently chose State Farm Bill Thyen Agency to insure my car, and I couldn’t be happier with the experience. They were incredibly easy to work with—every single question I had was clarified patiently, and the process was completely hassle-free. There was no unnecessary bureaucracy, and everything was handled efficiently over the phone. I would definitely recommend State Farm to anyone looking for reliable and straightforward insurance.

Rhina R.

I recently switched to State Farm for both auto and renter’s insurance, and I have had a fantastic experience working with Rose. She was not only friendly and respectful but also went above and beyond to ensure the entire process was seamless and straightforward. I highly recommend this State Farm location for anyone seeking excellent customer service and support.

Monique W.

I have been a customer of Bill Thyen for over 15 years. He is always been helpful and suggested insurance products that would benefit me and my family’s needs. I highly recommend him.