Brady Nelson - State Farm Insurance Agent - Federal Way, WA

Corey J.

I give Merri five stars for working with us. It should be her name on the sign instead of Brady Nelson. With the exception of Merri, this office is a Dumpster Fire, just tonight looking through some of the thirty odd pieces of mail I get every month and one of our main vehicles is withdrawn from use after I just had a conversation about a different vehicle that was put back on insurance mysteriously by itself. Being a business we have twelve vehicles on and off insurance at different times. I could write a novel about various failures but the above are the most frustrating.

Reggie D.

The most thoughtful, easy to work with, knowledgeable, and trustworthy crew that I have had the in-person opportunity to work with. Marcia helped me setup insurance on both of my cars and property insurance, without any problems and got the packages which were right for me. I will be considering State Farm for all my insurance needs from now on!

Brandon D.

I recently set up my Life Insurance policy and my agent was super helpful in making sure I got all of my questions answered. She helped me find the best policy for my chapter in life and gave me confidence that doing it while I am a young adult will be helpful down the road. Thanks for a great customer experience!

Cindy F.

I am currently in the process of exploring different insurance options and comparing prices. I called and spoke to Savannah and she was hands down, exceptional! She was not only personable and easy to talk to but also took the time give me options and ensure that I had all the information I needed to make an informed decision. Her approach was akin to personally shopping for the best coverage and rates. I highly value her commitment to customer service and am eager to recommend her to others who may be considering changing their insurance providers. All in all, I had a great experience working with Savannah and would highly recommend her to others in search of a friendly agent and competitive pricing.

Kristi W.

I really appreciate the excellent service I receive from Brady Nelson's office. I have been with his office for 30? years and always feel good about my interactions with staff. They are very thorough with communication. I have tried to get quotes from other companies, but they can never beat State Farm's rates! Also, Marcia is great to work with!

It's M.

I had the pleasure of working with Savannah Williams, for my insurance needs, and I must say that she was exceptional. Savannah took the time to understand my requirements and searched for a plan that was best suited for me. She was patient, professional and very knowledgeable about the various insurance plans available.

What I appreciated most was that Savannah followed up with me after our initial conversation and let me know that she was able to negotiate a lower price than what was originally quoted.

It's rare to come across someone who genuinely cares about their clients' needs but Savannah is one of those people. She made the insurance process seamless and stress-free, and I would highly recommend her services to anyone looking for an insurance agent.

Thank you, Savannah, for your time and all your help!

Tony R.

Marcia: Is outstanding takes great care and follows up. Customer oriented A+

Aquaria A.

I have been using them for almost five years now. Before deciding to go with State Farm, I had a lot of questions. I ended up switching everything to them; house, cars, and life insurance. At this point, if they had medical, I would probably get that too.

They always answer any questions that I have promptly, follow up for any updates for rates annually (value of home going up with value of insurance), and send me birthday cards from the office.

I think I deal with Marcia in the office the most, so I give her 5 stars as well as the entire practice!