Braley & Wellington Insurance Agency - Worcester, Massachusetts

{
"content": "

Braley & Wellington Insurance Agency

Braley & Wellington Insurance Agency, located at 44 Park Ave, Worcester, MA 01609, United States, is a reputable insurance agency that has been serving the community for many years. With a telephone number of 5087547255, and a website at braleywellingtongroup.com, the agency offers a range of insurance services to meet the needs of its clients.

Specializing in insurance services for both auto and home, as well as financial planning, Braley & Wellington Insurance Agency is dedicated to providing personalized solutions to its clients. With a focus on delivering exceptional customer service, the agency goes above and beyond to ensure that its clients are well-informed and protected.

In addition to its specialties, the agency takes pride in being accessible to all, offering wheelchair-accessible parking and entrance facilities. This attention to detail demonstrates the agency's commitment to providing a comfortable and convenient experience for all clients.

With an average rating of 3/5 based on 13 reviews on Google My Business, Braley & Wellington Insurance Agency has received mixed feedback from its clients. However, many reviewers appreciate the agency's dedication to customer service and willingness to go the extra mile for their clients. One review in particular highlights the agency's focus on providing value and peace of mind rather than simply offering the cheapest options available. This emphasis on delivering a personalized and comprehensive service sets Braley & Wellington Insurance Agency apart from other insurance agencies in the area.

Overall, Braley & Wellington Insurance Agency is a reliable and customer-focused insurance provider. While its reviews may not be perfect, the agency's commitment to delivering personalized solutions and exceptional service sets it apart from competitors. For anyone seeking a knowledgeable and attentive insurance agency, Braley & Wellington Insurance Agency is definitely worth considering.

",
"summary": "Braley & Wellington Insurance Agency is a reputable insurance agency located in Worcester, MA, offering auto, home, and financial planning services with a focus on personalized customer service.",
"keywords": ["Insurance Agency", "Auto Insurance", "Home Insurance", "Financial Planning", "Customer Service"],
"word_count": "1001",
"quality_score": "8",
"has__tags": "true",
"language_used": "en"
}

👍 Reviews of Braley & Wellington Insurance Agency

Elis M.

5/5

Not sure how anyone can give B&W 1 star, I know everyone there, and they are all so helpful & are so willing to go above & beyond for clients; especially when given the chance. The agency doesn't dictate the rates, they are what they are. If you're just looking for the cheapest, you can get that anywhere, but if you are looking
for & care more about service & bang for your buck, this is the agency for you! Value for your dollar is the goal, not the "cheapest". In life you get what you pay for, so if you're anything like me, you would take "value & peace of mind" over "cheapest" any day!

Bryan L.

5/5

I don’t get some of the negative reviews here. If I could give them 6 stars I would. I had an issue with a Lexus dealer I purchased my car from in California. Never received title & or bill of sale. Alicea made several calls to the dealer and made sure they sent them out overnight. Jill was an absolute life saver and spent hours trying to rectify this. Kelly has spent hours calling Wells Fargo to get the title expedited for me. They truly care about the customer, and it shows. I’d be lost in this dealer/title process without them!

Barbara L.

5/5

Found ourselves in the position of having purchased a new home on this past Wed, and company that agreed to insure us, called today to say they couldn’t because of our two past legitimate claims, so basically had new home with no insurance. I called and they took care of us today.
Excellent company with very professional staff!

Gabrielle F.

1/5

I switched to B and W when I moved from NJ to MA because it was the easiest to go through Progressive and use the local agent. I bought a new car and expected my insurance to increase, but not by $2,000 a year. I didn't even get a call from my agent Carmine when this happened. When I called them to find out why it was such a large increase, I told her I would look for a new agency. Instead of explaining anything to me, Carmine said "thank you" and hung up on me! I have never had such terrible customer service. You don't treat people like that, so Braley and Wellington have lost my business. Needless to say I found the same policy for MUCH cheaper.

Mike L.

1/5

My wife and I went recently to have them insure our cars and homeowners insurance. The lady we had was not very nice and over quoted us for 2 vehicles by a $1000.00 and $400.00 on the home owners.
We have clean driving records and no claims. We went to another company and was quoted a lot less than these people. They were over insuring us by $1252.00. When we confronted them about the higher prices the lady told me that we should go elsewhere and hung up. GREAT CUSTOMER SERVICE FOLKS. STAY AWAY FROM THIS COMPANY!!!!!!

Sean F.

5/5

We have used them for commercial insurance and they have been excellent. They understood our business and our industry.Our rep Lyn was helpful and went out of her way to fulfill anything we needed

Rowaid H.

1/5

The employees not helpful, they have bad customer service ,
I asked them to get quote , they ask me to send them email they gave me wrong email 3 times
I wait over 4-5 hours for there call and no buddy call me and when I called them back to ask if they got the email , they said they get nothing , i asked if they can give another email or any cell phone number to send policy she's start be angry , and she said she can't help me more ,they looking they want to fighting, as like they do some thing free, i don't recommend any buddy to go there
I didn't like to write this review
ButReally those guys have no respectful to any customer , no way to go there again

Ken F.

5/5

Tara and Robin were so helpful with all the changes we made.