Brook Daly: Allstate Insurance - Escondido, California

Marjorie H.

The customer service in this office is excellent. Every time I call, they go over and above my expectations. I enjoy working with this office very much!

Buko S.

I have zero compaints about my insurance. Its one of the things in my life that i have peace of mind on. Never a problem. Never an attitude from my agent. Always kind and helpful when i reach out to them. And ontop of all that, they have kept me on such a great rate for almost 3 years now. Even when i bought a new car and had 2 cars insured. Allstate has done nothing but taken care of me. Ill be a customer for as long as i can.

Steve B.

It was a good experience. Lori did great by us. She was very explanatory and communicative. It really helped us fix an issue. We didn’t feel left out in the cold.

She was also very quick in her replies. That really helps. We’ve been with this office for years and it is great to have a positive relationship with your insurance company.

Jim N.

I don't really have much to say other than they provide the most economic auto insurance coverage going! I checked every year and they are at the top for providing top coverage at a price seniors can afford.

Russ N.

The good folks at Brook Daly Insurance (Allstate Insurance) have been fantastic with their quality service and care. I have both my autos insured through them and am now in the process of converting my renter's insurance over to them as well. Quick responses are always important to me and with the Brook Daly group, I am never disappointed!

Jenn S.

This Allstate office is very helpful and always tries to find you the best rate that fits your financial and car coverage needs. Never any pressure to purchase and always helpful.

Lori Goodale is the best!!!! She was patient and answered all my questions quickly. She never pushed me to sign up another car or add extra things. She gave me my options and revamped the options when I asked to add or take something away. Thanks Lori!

Sean

Had to deal with Jesse. Mislead with a hidden terms and conditions that if you cancel within 6 months, you owe 10% of the policy. No other insurance provider does this. AVOID. He had no idea this was a thing when I contacted him. Didn’t make it right, just said pay it or get sent to collections

Jackie L.

I worked very closely with Kelly out of this office and she was nothing short of amazing! I had a terrible experience with my current agent and company and was shopping for a new policy! She helped me every step of the way broke everything down where I was able to grasp every aspect of what I was getting! I figured out i was overpaying and was severely underinsured for the cars I am driving. I had a million questions and scenarios to get the best price with good coverage! And she redid the proposal quotes as many times as I needed her to which was at least 10 times! Each time she kept me informed of what changed and I was also involved with an accident with my current insurance and she offered me informative advice on dealing with that situation! Also Nancy was very honest and helpful with helping me understand my life insurance I have with my current insurance! Please ask for Kelly!! She was extremely pleasant to work with and would say a subject matter expert in her field!!